WoodSpring Suites Tyler Rose Garden

Kitchen in the room, and cheap

Hotel staff were rude, unprofessional, horribly dressed in pajamas at the front desk. Drug use all over the place. Street people everywhere. Smelled like pot the minute you walked in to the front desk. Rooms smelled musty. Could smell dog urine and fecies

It had electricity

It was nasty, beds were broken and falling apart out from under me in my sleep, everyone was extremely loud and the walls were covered in dirt and black stuff

The location

the sheet on top of the bed was dirty and you can put your hand across it and feel it the sheets were not clean holes in the walls no toilet paper the remote did not work the TV had sound no picture deadlock broke microwave broke

The price

They don't check their rooms, the housekeeper don't clean right. Leaving trash behind the night stand which the night stand wasn't pushed to the wall. You could see the trash, then Leaving dry animal faece's on the floorAnd then noticed they had roaches.

Good Internet

Roaches, front desk staff, unauthorized charges to card

Everything. The room looked like it had arterial blood spray that was cleaned. Smelled of old blood and cleaner. Didnt stay a single night

The staff is friendly

I was there 2 weeks and never had my room cleaned.

The area

General manager was very rude, they had roaches, dirty carpet, couldn't get towels and first night no heat

Location Price Kitchenette Room size No entry unless have key card

Not enough towels in room for 2 people Refrigerator doors need to be replaced. Refrigerator works but doors are full of rust.

the television and the Wi-Fi.

The elevators and halls smelled like cigarettes. The bed wasn¿t that comfortable(the frame was off the floor). All wood flooring in rooms and in hallways.

It smelled liked weed as soon as I walked in got to the room the tv did not work the bed was not made and the room smelled just awful. Will not recommend anyone to wast money here

Clean

The getto people staying

no staff available at night

Nothing I was left hanging outside with my family with no where to stay .

I hated everything about their service

I had an ok time there the manager was very rude because she isn't know how to do her job and jus very unprofessional

Friendly staff

I like the value and the location. Staff are never downstairs at office when you need them. The last time I stayed, our key wouldn't work. We had ro call them 4 times and othe guests were downstairs locked out as well. They finally came down and helped us stating that they did not gear the phone. But they all smelled of Marijuana and had not a care in the world that guests were locked out of the rooms due to keys not working.

Room was dirty there was hair in shower and toilet

Nothing at all.

The first room they put me in the blinds were ripped up from the top to the middle and you could clearly see right in the room. The sheets were nasty and smelled like old urine this room was horrible. Then they moved me to another room and it was worse it looked like someone was living there the beds were as if someone walked out before I came in pillows laid up as if the just got up and walked out the room I think someone was staying in this room because they clearly said they cleaned it up and no one else has the keys so who exactly was in this room it had roaches on the wall . It was the most horrible experience I got my money bk and left the place had roaches on the walls it wasn't good

The kitchen

That they canceled on me at the last minute I have stayed there before a few times staff is unprofessional