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2+ Star Hotel
The clean rooms
It was clean and staff were friendly
The Staff was very friendly & accommodating
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2 Star Hotel
Close to work area
The proximity to the airport was great and the room was nice and clean.
Very nice.
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2 Star Hotel
No one bothered us.
The clean rooms & friendly staff .
Location and friendly staff
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2+ Star Hotel
The staff, &room
Comfort and accessibility to utensils and plates.
Quiet
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2+ Star Hotel
The washroom flush was not working and had to deal with a mess.
It was close to the airport. Very easy to check in
Not really
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2+ Star Hotel
Great room, clean, very large, well equiped.
Pool was closed
The hotel was conveniently located and had a shuttle. The staff who was overwhelmed by last minute bookings due to weather related airport cancels was very professional despite some customers being negative or unforgiving due the sold out status
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2 Star Hotel
The bed was ok
basic as it gets. This place would work for some folks, not necessarily me. Staff and location rating weighted too highly in the questionnaire.
The location was pretty good, although a bit difficult to get in and out of.
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2+ Star Hotel
It is near my sons house
I like that a small refrigerator and microwave were available. The included breakfast with omelettes was good and you could make your own waffles. Clean. Free parking.
I chose this hotel because it was very close to the New Year's Eve party we were attending. We had a delightful stay, regardless of the location though. Staff was very friendly and accommodating, room was super nice and clean.
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2 Star Hotel
Low traffic noise
Location by airport
I only had to sleep there for 1 night
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3 Star Hotel
Exrtremely close to the Austin Convention Center Parking Garage. This is an excellent place to stay if you're attending South By Southwest.
Large clean suite style room with kitchenette.
Friendly, location
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3 Star Hotel
The room was clean and stocked. Did not need anything during our stay. Was quiet at night which is great.
It?s affordable, and excellent CS. The breakfast is always good, The place is always clean. Even among other Best Western this is the best.?
There ironing boards they have are small. They need a full size board
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3 Star Hotel
Close to airport
It?s ok
Location
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2+ Star Hotel
Front desk rep very courteous and helpful. Nice to see security guard patrolling when we left at 4 AM. Clean room.
This was the worst hotel I've been to in a long time. Staff was rude and unhelpful.
Cold ac good sized room
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3+ Star Hotel
Friendliness of staff
Service at the bar was great! Room was very clean!
Restaurant staff very nice.
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2+ Star Hotel
the staff
Breakfast was NOT Ready by 6 am, Coffee was Bad, Scrambled Eggs on Crockpot was Cold, most likely leftovers from day before? No expiration date on Yogurt? Quality Inn quality has gone down...! Needed breakfast early since I was checking out at 7am.
I was surprised at the cleanliness. Very nice staff.
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2+ Star Hotel
The room was spacious and very clean. There were plenty of outlets for our chargers. I liked the configuration of the bedside lamps. It was a completely convenient and comfortable stay.
Great hospitality
Cleanliness and comfort
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2+ Star Hotel
The receptionist was very polite and exuberant you could tell he really wanted to take care of everyone.
Clean
Cookies at check in
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3 Star Hotel
Cleanness
Our room was on the first floor and had sliding glass doors that opened directly onto the parking lot and I was able to park my car right outside the room to keep an eye on it, I was also able to come and go through this door.
I loved the courteous staff and how helpful they were
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2+ Star Hotel
Honestly perfect for what it is. Way better than other 2 star hotels in town.
Location
Was not allowed to upgrade to better room because I booked online. But they did take deposit at counter.
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2+ Star Hotel
Complimentary breakfast
Rooms
Great Location, parking and Easy access to the room
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2+ Star Hotel
Location was great.
Convenience
Very low key but the staff is friendly and helpful.
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2+ Star Hotel
"Breakfast" consisted of nutrigrain bars and packets of instant oatmeal. Did not work for our family
Clean, fast check in, good service.
The staff was very nice and attentive.
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2+ Star Hotel
clean pet friendly
I did not stay at thias hotel so the above rating is inaccurate
Location
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2+ Star Hotel
Location
Needs maintenance issues addressed (non-working heater in original room, stained carpets) and deeper cleaning (dirty towel, disgusting kleenex in kleenex dispenser)
Pleasant and helpful staff
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2 Star Hotel
It was very old and out of date. Not clean outside, poor repairs, stained comforters, creepy people walking around, and very old. Just really not well kept and needs a major renovation. I thought about moving but there is a sign that says ?No refunds?
The room was unexpectedly nice based on the outside of the motel.
Fast check in
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3 Star Hotel
Clean hotel; friendly staff.
The room was clean, well appointed, and comfortable. The one staff member we interacted with was nice. It's right by the airport and has a shuttle. The TV had enough choices for us to find some background noise while we re-packed our bags.
Our room had a full kitchen which was unexpected. The local is great since it¿s close to the airport. They have a shuttle if you need one. The staff seemed very nice. Another thing tge have a noise ordinance in effect after 10pm! I think other hotels
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2+ Star Hotel
We could not locate staff when we first arrived. Then realized they were playing pool in the lobby.
Clean, location
I couldn?t cook without a credit card and lost my money.
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2 Star Hotel
Clean and new floors, mattresses, furniture. For a 2-star rating, they were great.
Polite and upgrades
there were urine stains on the mattresses. I took photos and the manager . Did not care. There is no breakfast.
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2+ Star Hotel
Location
Location
Check-in/out was easy. WiFi worked well.
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2+ Star Hotel
How nice modern the room was!
Staff was friendly, room was clean and breakfast was decent.
It is older, showing some wear. It is clean and has a better than normal breakfast. The staff are very nice, loved the blessing! Would definitely stay again.
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