About
The full-service Sheraton Memphis Downtown Hotel is within walking distance of historic Beale street. A Main Street Trolley stop is located outside the hotel entrance. The trolley offers transportation to nearby popular attractions including the National Civil Rights Museum, FedEx Forum and South Main Historic Arts District. Graceland is 9.3 mi away. Every room at Sheraton Memphis Downtown Hotel provides a 32-inch flat-screen LCD TV with premium cable channels and a large work area with a desk. Select rooms offer views of the Mississippi River. A small refrigerator and coffee maker are also included. Crossroads Tavern & Grille is located on-site and offers Southern American cuisine, handcrafted cocktails and artisan wines. The property has laundry facilities onsite. Over 14,675 square feet of flexible modern meeting space is available at the hotel, along with a 24-hour fitness center and business center. The on-site snack shop sells snacks, coffee and drinks. Memphis International Airport is 11 miles away.
Guest Rating
Good
Facilities
Cleanliness
Comfort
Location
Satisfaction
Room Options
Superior Corner King Room
sqft • 1 King
Room Details and Photos
Traditional Double Room with Two Double Beds and Roll-In Shower - Mobility Accessible
sqft • 2 Double
Room Details and Photos
sqft
Room Details and Photos
Large Deluxe King Room with Sofa Bed
sqft • 1 King and 1 Sofabed
Room Details and Photos
Memphis Riverline Hotel - All Inclusive Reviews Rating
Good
Review summary
The hotel reviews reflect a mixed experience, with several positive points emphasizing the spacious rooms, comfortable beds, and friendly staff. Guests appreciated the great location and amenities such as the gym and lounge area, although some noted issues with housekeeping and cleanliness. Overall, while there were concerns regarding room cleanliness and maintenance, many guests expressed satisfaction with their stay, particularly highlighting the courteous staff and enjoyable facilities.
Facilities
Cleanliness
Comfort
Location
Satisfaction
Marianna
•Posted on: 12-14-2025
The room was spacious and reasonably clean
Something woke me up at about 3 AM – like a ruckus in the hallway or banging or something. I woke up. I sat for five minutes listening and then someone tried to open my room door. I called the front desk for security, but nobody ever arrived.
Erin
•Posted on: 11-9-2025
Clean and friendly, very helpful staff.
It was expensive
Warren
•Posted on: 9-19-2025
Good location
Clean
Felicia
•Posted on: 5-20-2025
Location is great
Arrived at 7:30pm, room was not ready. Multiple parties had been waiting in rooms for 2-3 hours. Finally got into room at 9pm. Hotel is in need of updating. Paint peeling, carpet stained and worn.
Kayla
•Posted on: 12-29-2024
Great location
Outdated televisions
Marco
•Posted on: 11-24-2024
The clean room
Iwhen you get there after you payed before ! You have to deposit another 100 dollars for descoubt the $32 dollars for the parking ( the parking it’s literally walking one hundred feet )and then they charge after the 100 dollars 14 dollars more ! I’m especting return my money !
Marsha
•Posted on: 11-2-2024
Location was perfect for our itinerary. Hotel is in great shape. The bar and restaurant was ok but not spectacular. Valet was convenient
Staff gave wrong info a couple times.
Marie
•Posted on: 5-10-2024
Location was great. Public transport straight outside
Terri
•Posted on: 4-28-2024
Great location at a reasonable price.
Paying for parking was a bit of a drag.
Medel
•Posted on: 4-21-2024
Breakfast was really good with a lot of choises. Service was excellent. Location was good but i wouldnt say walkable to downtown.
Showing 1-10 of 22 reviews
Top Amenities:
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Please note that pets must be from 34 kilograms (75 lbs).Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Memphis Riverline Hotel
250 North Main Street, Memphis, TN
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