Comfort Inn Jackson I-40

Clean room. Friendly staff. Easy check in

Ants in the room. But there was ant traps in the room

The location and the quiet area the staff and that it is very clean and comfortable

No At the end of this survery My name is Sherrie but I am not from Norwalk CT I am from Dadeville AL

Couldn't stay not pet friendly

Poor customer service

Very poor customer service

Location

HVAC needs upgraded. Room had a strong mildew odor. The headboards were filthy.

The Front Desk Manager Was Polite Enough To Switch Our Room Considering It Reeked of An Smoke Oder. Second Room Was No Better.

I Caught Pink Eye From Swimming In The Pool. Had To Go To The ER & Get CREAM For My Eye.

I loved how friendly the check-in man was and how they were able to get us in at the last minute. Check out was simple and the staff were friendly. Food was good, basic hotel continental breakfast.

For some odd reason out room smelled so strongly of if I don’t know unused room or maybe mold. I tried air freshener but to no avail. Also one bed seemed to need to be replaced like the box spring might have been broken or unsteady. The other bed had some stains on the sheets the looked clean just like maybe there was stains that couldn’t come out. It was late were tired and could sleep on top the covers the bed was comfortable and it beat sleeping in the car. We’re not that picky so it was fine.

The room and facility was recently updated and clean.

The breakfast was very lacking.

The breakfast was good, the room was comfortable, and the location was convenient, right off the freeway. Also, the front desk clerk was very friendly.

Friendly staff

Scratchy sheets, itched all night causing sleepless night

Clean and comfortable

Long walk for old people, never thought I’d say that. But I miss the old motels where you can park in front of your room.

Great location and great staff. Clean rooms

Upon entry a small group of people (6 or so) were hanging in the parking lot and it reeked of burnt marijuana. Upon check it after we got keys I tuned the corner to head down the hall to my room where a Hispanic male was laying in the floor. I notified the staff because I thought it was a medical issue and they acted like it was normal and advised “that’s just one of the workers” before going to speak to home. Upon speaking it was clear he was just heavily intoxicated. When you’re traveling with 8 people and a toddler it wasn’t a relaxing experience.

Clean, looked and smelled clean throughout. Breakfast was awesome! The young lady that checked us in was a delight. Her accent was genuinely pleasing and got us squared away nicely.

Beds are heavenly

Private it’s away from the rush of the city but close to shopping.

Price of the room for 2 days was a little high

The breakfast was edible. The room and bathroom were clean.

The doors and hallways were all gray - looked like a prison. The surrounding area is a blighted area; I hope that improves for your hotel. And most of all, why $200 for a 30-star 2nd-rate hotel in the middle of nowhere??

I enjoy the breakfast. The location was ok. It was quiet and peaceful. The staff was nice and helpful. Always greeted their customers when they came in or going out.

The room was clean and the bed was comfortable.

The “hot breakfast “ wasn’t. It consisted of a thin tasteless sausage patty; an egg; and, a biscuit. All in warming trays and all room temperature. The location is creepy.

Everything, Clean, Quiet, and breakfast was good.

Room was clean and comfortable, very close to sports complex

For the cost of the room, more options for the included breakfast would be preferable. Better signage for the entrance would also be helpful.

Convenient location.the night time staff were very helpful and very friendly. the cleaning staff was so very friendly and accommodating. beds were comfy.

pool wasn't openif you get to breakfast after 8:30 not much to pick from unless your willing to ask.