2.5 Star Hotel

Quality Inn Jackson Northwest

535 Wiley Parker Road, Jackson, TN, United States View Map

Quality Inn Jackson Northwest1/72
Quality Inn Jackson Northwest photo 2
Quality Inn Jackson Northwest photo 3
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Quality Inn Jackson Northwest

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About

The Quality Inn Jackson Northwest hotel is located in a commercial area, just one mile from Union University. This Jackson, TN hotel is minutes from Cypress Grove Nature Park, the Carl Perkins Civic Center, the Oman Arena, Lambuth University and Casey Jones Village, offering a train shop, museum, several stores and an amphitheater. Additional nearby points of interest include Lane College, Pinson Mounds State Archaeological Park, Freed-Hardeman University and Jackson State Community College. Golfers can enjoy teeing off at the nearby Bear Trace golf course. The hotel is two miles from a shopping mall, and five miles from several major businesses, industries and hospitals. A variety of restaurants and cocktail lounges are located in the surrounding area. Guests of this Jackson, TN hotel are invited to enjoy the free deluxe continental breakfast served daily from 5:30 a.m. to 9 a.m., and the manager's reception, which is offered Tuesday and Wednesday evenings. Additional amenities at this pet-friendly hotel include free long distance and free local calls. After an exciting day of sightseeing, relax in the outdoor heated pool. Business travelers can appreciate conveniences like free wireless high-speed Internet access in all rooms and access to fax services. There is a newsstand located on the property for added guest convenience. All guest rooms have coffee makers, hair dryers, irons, ironing boards and cable television. In addition, some rooms come equipped with refrigerators and microwaves. Business-class rooms are available. Handicap accessible and nonsmoking rooms are also available.

337 Reviews

6.8Pleasant
Cleanliness
7.8
Staff
8.0
Location
8.4

What Guests Say

  • “Coffee was very good.”
  • “Very nice for a stopover on a long trip.”
  • “Extremely friendly staff.”
Show 50 Verified Reviews

Top Amenities

  • Free Internet Access
  • Free Parking
  • Accessible Rooms / Facilities
  • Pets Allowed
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

2 Double Beds, Nonsmoking1/3

2 Double Beds, Nonsmoking

2 Double

  • Air conditioning
  • Bath or Shower
  • Carpeting
  • Closet
King Room - Accessible/Smoking1/4

King Room - Accessible/Smoking

1 King

  • Accessible room
  • Air conditioning
  • Bath or Shower
  • Body soap
2 Double Beds, Smoking1/4

2 Double Beds, Smoking

280 sqft • 2 Double

  • Air conditioning
  • Bath or Shower
  • Carpeting
  • Closet
Double Room with Two Double Beds- Non-Smoking1/4

Double Room with Two Double Beds- Non-Smoking

2 Double

  • Air conditioning
  • Bath or Shower
  • Body soap
  • Carpeting
King Room - Accessible/Non-Smoking1/4

King Room - Accessible/Non-Smoking

1 King

  • Accessible room
  • Air conditioning
  • Bath or Shower
  • Body soap
1 King Bed, Nonsmoking, Accessible1/2

1 King Bed, Nonsmoking, Accessible

1 King

  • Accessible room
  • Air conditioning
  • Bath or Shower
  • Carpeting

Room Details and Photos

Room Amenities

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    What Guests Loved

    6.8
    Pleasant

    Based on 337 reviews

    Location

    8.4

    Cleanliness

    7.8

    Staff

    8

    Overall Quality

    7.2

    Pros +

    • Clean rooms and up to date amenities
    • It had beds
    • Located by interstate for easy access.

    Cons -

    • You do not mention anything about the hotel having a pet fee. I queried ¿Pet Friendly¿ hotel/motels and there was no mention of the pet fee. You need to make customers aware of these fees.
    • I reserved a joining room, was given a single with 2 double beds - 3 adults. Asked if she could resolve the problem, she just repeated we don't have joint rooms, why did they list that? there was what looked to be blood on the shower curtain in 3 spots
    • Roof leaked water in bathroom. Smelled Smokey. Tornado alarms went off and staff didn¿t know what was going on or where we were supposed to go.
    Business Traveler (20)Solo Traveler (19)Traveling as Couple (49)Family with Young Children (41)Family with Teens (2)Senior Traveler (2)Group Traveler (9)Total (142)
    8MarkPosted on: 2-4-2024

    Clean rooms and up to date amenities

    You do not mention anything about the hotel having a pet fee. I queried ¿Pet Friendly¿ hotel/motels and there was no mention of the pet fee. You need to make customers aware of these fees.

    2Verified Hotel GuestPosted on: 7-31-2023

    It had beds

    I reserved a joining room, was given a single with 2 double beds - 3 adults. Asked if she could resolve the problem, she just repeated we don't have joint rooms, why did they list that? there was what looked to be blood on the shower curtain in 3 spots

    2MartyPosted on: 3-30-2021

    Located by interstate for easy access.

    Roof leaked water in bathroom. Smelled Smokey. Tornado alarms went off and staff didn¿t know what was going on or where we were supposed to go.

    7Verified Hotel GuestPosted on: 8-2-2020

    Staff was really nice and room was clean

    People in and out all times of the night

    8Verified Hotel GuestPosted on: 7-29-2020

    Clean beds. Friendly staff

    People up all night in and out their rooms!

    7Verified Hotel GuestPosted on: 7-18-2020

    The room.

    People were smoking. I could smell it through the my room. I thought it is a nonsmoking hotel!

    4JasonPosted on: 7-22-2019

    The location. This was a stopover on a roadtrip.

    The whole hotel was damp. Our room smelled musty. The humidity in the lobby was noticeable. Our sheets felt damp.

    3Verified Hotel GuestPosted on: 10-24-2018

    The hotel was old, needed to be updated, and had bugs.

    5Verified Hotel GuestPosted on: 9-26-2018

    Pet friendly

    Very old. Needs remodeling. Lights don't work

    3TammyPosted on: 8-21-2018

    Complimentary breakfast was pretty good, and appreciated.

    The star rating was supposed to be 2 1/2, but it was far from that. The room was run-down, not as clean as expected, and uncomfortable bed. I expected a room comparable to others with the same rating. VERY DISAPPOINTED

    8Verified Hotel GuestPosted on: 2-6-2018

    Easy on and off xway. Room very clean. Bathroom small but adequate

    10SharonPosted on: 12-31-2017

    Location

    Furniture very dusty. One bed was lumpy

    10AlanPosted on: 8-27-2017

    great breakfast very quiet good location

    8GalePosted on: 7-25-2017

    The gentleman that took care of the breakfast area both days we stayed at the hotel. We also liked warm breakfast

    Being at pool area where are location of our room

    3Verified Hotel GuestPosted on: 6-11-2017

    Staff was friendly

    The hallways and rooms were dirty. An old slice of pizza was on the floor by the elevator. Room was very dusty.

    1Arul MaranPosted on: 5-30-2017

    The location which is very near to the i40 Highway

    The room is filled with the smell and was not able to sleep at all, it became the useless room for me.

    10LorettaPosted on: 3-9-2016

    Friendly staff and comfortable cozy room slept so good

    2RichardPosted on: 2-26-2016

    Location was good to where I needed to be.

    Needs painting badly, furniture stained, bed very uncomfortable.

    9Verified Hotel GuestPosted on: 10-13-2015

    Great value! Staff was friendly and courteous. Room was clean and excellent selection and quality of amenities (Breakfast spread, free internet) for a hotel in that price range.

    4MichaelPosted on: 6-29-2015

    Micro fridge and microwave.

    Bathroom was dirty, walls were dirty, mold on tiling, grout, etc.

    Amenities & Policies

    Amenities

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Health & Safety

    • Health Services
    • Daily disinfection

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available

    General

    • Pets Allowed
    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are allowed. Charges may apply.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 150.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 14 days of checkout via credit card, subject to an inspection of the property.

    Location

    Quality Inn Jackson Northwest

    535 Wiley Parker Road, Jackson, TN

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