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2 Star Hotel
Clean, neat, good value.
The staff was very friendly
Nothing
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2+ Star Hotel
Staff was very professional!
The staff
There was no shuttle to BNA Airport. I would stay there again if there was a shuttle available. Please provide this service for your customer.
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2 Star Hotel
It was clean and nearby the attractions without the crowds and noise of the big city. The price point perfectly matches the value. There is a wonderful coffee shop within walking distance.
There are five different music venues in walking distance
Loved everything about it I'd give it a 20+on ? but it doesn't go that high
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2 Star Hotel
Hotel is garbage, stunk like mildew every morning when you got off the elevator. We were there 9 days, never once did they come clean the room, even after being asked. All around a really crappy place to stay. Go somewhere else.
Very clean and spacious
It was super clean and the room smelled nice
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3 Star Hotel
Nothing.
Clean. Nice staff
I like that they had board games in lobby. I like that the lobby had additional space for breakfast. I like that the pool stayed open until 11pm. I like that I got to checkout at 12 with no extra fee. It was a kid friendly hotel.
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2 Star Hotel
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2+ Star Hotel
1. the staff was pleasant
Its location so close to 65
Reasonably priced. Located near the hospital where my spouse is. Friendly staff. I felt safe.
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3 Star Hotel
Staff was friendly. Beds were very comfortable.
The bed was comfortable, the staff was friendly, and it was close to the airport.
The front desk clerk was friendly, welcoming, and accommodating. The best we have ever experienced. Grateful for her kindness.
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2 Star Hotel
Not far from downtown Nashville.
Location
They weren?t as nosy as the econo lodge people
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2+ Star Hotel
Absolutely nothing!
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2+ Star Hotel
It was clean and modern for this price point
Bathroom the bed and decor
Clean & comfortable
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2 Star Hotel
Nothing. It was dirty. Staff was rude. Tv did not work. Shower did not drain. They make you pay a $50 CASH deposit and they tried to keep it when I checked out. There is no free breakfast, even though it is advertised.
Close to airport, quiet
Location and price. It was previously a Super 8 so don't let the fancy name fool you!!
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3 Star Hotel
The room was very modern and clean, parking was secure, and breakfast offered a lot of options.
Great price. Decent breakfast included. They offer a round trip shuttle at an affordable rate to downtown Nashville. Free drinks and appetizers on Friday and Saturday nights made it enjoyable to get to know other guests and make new friends.
Very clean
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2+ Star Hotel
Friendly quick Check in
Everything nothing
Very close to the airport and very clean.
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2+ Star Hotel
Not one thing
They didn?t advertise anywhere that they were under construction which would have been nice to know beforehand.
location
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3+ Star Hotel
Very clean
Newer hotel.
Customer service for very courteous, professional, and help with the problem that we had
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2+ Star Hotel
Deadbolt on the front door was broken, hair dryer was broken, and bugs in the bathroom.
Very comfortable and quiet
Hotel employee at front desk. He was very embarrassed about corporate caused BS. It took 17 calls to reach front desk prior to Gary coming on shift.
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2 Star Hotel
Lack of Breakfast
Nothing
Not one single thing
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3 Star Hotel
I had a seizure for the first time ever and they were very hands on attentive and concerned they checked on me afterwards and made sure I was good and had all I needed
Small roaches on desk Was given room where fan would not turn off and fridge was extremely loud
Airport shuttle
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3 Star Hotel
Clean, coffee always available, near airport
Staff who checked me in was exceptional.
Free shuttle to the airport and free breakfast.
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3 Star Hotel
Is was definitely not as clean as the one on 1 Century blvd
the front desk was awesome as well as hotel employee who worked breakfast. All the staff was wonderful. Very clean. Easy drive to airport
Price point, breakfast and staff
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2+ Star Hotel
Large room
Location, cleanliness.
Well lit at night. Felt safe at this property. The hotel seemed like a newer location. Room was very nice and clean.
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2+ Star Hotel
Location
Beautiful on the inside.
Clean and spacious rooms . Nice outside pool.
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2+ Star Hotel
Everything was fine. My room was cleaned daily, and the restaurants were near the hotel.
Very clean and updated.
Exceeded
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3+ Star Hotel
Restaurant and Bar at hotel is Excellent, Staff are so friendly and helpful!! Hotel employee at Desk is excellent and informative
The hotel had construction going on which was not mentioned The pool was an amenity that was quoted on the reservation but the pool was closed
Location, Staff is wonderful and friendly, Restaurant and Bar are excellent as is the Chef, and bar staff!!
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2+ Star Hotel
Location
Clean, modern, location next to shops, 24hrs coffee in lobby. Decent breakfast. Kudos to Maureal looking after the breakfast area. ?
The location was perfect
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3 Star Hotel
Housekeeping changed sheets between days when asked because my husband was sick. Staff were very understanding.
The cleanness, service, and loved the evening kickback with drinks and meal. The bed and pillows were comfy.
dinner/brek buffet, shuttle service
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2+ Star Hotel
Convenient to the airport
Location
Pleasant staff, great location, free breakfast and parking. Room was clean and just what we needed.
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2 Star Hotel
Clean, comfortable well equipped room. Good breakfast. Friendly staff.
The staff was very nice
Location and Internet
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2+ Star Hotel
Want to know about renovation BEFORE I spend my money
We were pleased with the hotel overall. Excellent customer service.
Location. Close enough to attractions to drive or take an Uber without being overwhelmed with traffic.
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