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Top Amenities:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 75 Verified Reviews
This hotel, in a high-rise building overlooking the Niagara River, features a year-round indoor pool and fitness center. Relax by the river in our outdoor seating and/or eating at our restaurant patio. The Falls are 4.6 miles/7.4 K away. $10 + tax daily parking fee applies. Guests of the Niagara Riverside Resort; BW Premier Collection will find a flat-screen cable TV, mini-refrigerator and a coffee/tea maker in all guest rooms. Daily housekeeping on request, see desk. Free WiFi is offered. A $100 security deposit will be held per room to allow guest to use our full service restaurant & bar; available breakfast, lunch, and dinner and on site mini store. These items may be paid directly or billed to your room or paid to cashier. We welcome Dogs to our hotel. The fee is $75 + tax per stay.
Check-in:
After 16:00
Check-out:
Before 11:00
Pets:
Pets are allowed. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests under the age of 18 can only check in with a parent or official guardian. Please note that breakfast rates - offer a complimentary breakfast for 2 guests regardless of maximum occupancy. The additional guests in the room pay for breakfast on their own in the restaurant.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The staff was super friendly and when we experienced a problem they did their best to fix it right away. Loved that we had space in the room and the jacuzzi tub with the slippers was really nice. I alos loved that we had a care basket it there as well.
- It was very clean, the staff was friendly and helpful.
- The cleanliness, and the ability to play my part while on some down time. The food was amazing, and the staff, from front desk, to the wait service , have all be exceptional.
Cons -
- The problems i experienced was there was no shower gel in our bathroom and the room didnt have any utensils or dishes in it which was an inconvenience. We had to go downstairs to resteraunt and get utensils but when we opened 1 of them it was hair in it.
- We stayed 4 nights. 3 of the nights were so noisy. There were kids running up and down the hall at all hours of the night. We had driven 12 hours to get there and the first night sounded like the NFL was practicing in our hallway as well as upstairs.
- Nope, they did great!
Top Quotes:
"Beautiful view of the river."
"As a frequent traveler, I would highly recommend this hotel to friends and family. "
"Hotel provides excellent customer service. "
Business Traveler (143)
Solo Traveler (265)
Traveling as Couple (1731)
Family with Young Children (2508)
Family with Teens (55)
Senior Traveler (38)
Group Traveler (442)
Room Options
Standard Room
sqft • 1 King
Room Details and Photos
Standard Room with Two Queen Beds
280 sqft • 2 Queen
Room Details and Photos
One-Bedroom King Suite with River View
410 sqft • 1 King and 1 Sofabed
Room Details and Photos
Two-Bedroom Queen Suite with Sofa Bed
510 sqft • 1 Queen and 1 Sofabed • 1 Queen
Room Details and Photos
Two-Bedroom Queen Suite with Two Queen Beds
680 sqft • 1 Queen and 1 Sofabed • 1 Queen and 1 Sofabed
Room Details and Photos
Standard Room
280 sqft • 1 King or 2 Queen
Room Details and Photos
2 Queen Two Bedroom Suite Two Sofa Beds
sqft • 2 Queen and 2 Sofabed
Room Details and Photos
Location
Crowne Plaza Niagara Falls NY - Riverside, an IHG Hotel
7001 Buffalo Avenue, Niagara Falls, NY
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