Crockfords Las Vegas, LXR Hotels & Resorts at Resorts World

Room, gym, pools, restaurants, most staff

1. Very rude employee when the pool closed. For the money charged for beverages, they should have a 20 minute or better grace period to exit the area that closes as early as 6pm. 2. Beverages at the pool and a lot of restaurant food is way over priced.

the decor was great. Loved the bar on the top floor

Service wasn't great and Dog Haus wasn't good. It was only option for daily Hilton credit but we didn't like it

The size, décor, views from rooms, and condition are superb. Some of the better-known resorts, while well-maintained, are getting a bit tired-- but the Crockfords gleams with freshness. I found staff to be knowledgeable and eager to assist.

I knew nothing of the Crockfords before visiting and was pleasantly surprised by all aspects of the hotel and casino.

The private lobby and bar were a nice break away from the busyness of the casino (bonus: no smoke smell!). The staff was also super friendly and attentive. Shout out to Mike at the front desk!

Would be nice if the hotel elevators were in the private lobby. You have to walk through a long hallway + the Hilton lobby to get to the elevator bank from check-in

I like that the hotel seems like it is exclusive. The lobby entrance is convenient. There is no wait to check in. It smells nice and it is very clean. The valley staff are very professional and helpful.

We had to go to the desk three times in total, because our swipe card did not work in the elevator. Also, when we went to go make coffee in the room and used the creamer, we opened up one of the creamers, and it was solid. Would appreciate fresh creamer.

When we got to the room, we found it to be dirty. Long hair In the entrance way, bathroom, blood stained garbage can, tooth floss pick, two opened waters lastly all three toiletries in the shower were empty

The service recovery. The phone did not work so I had to go downstairs They took the note and expected to get done. Going back to room at midnight it was not done. Went downstairs and they sent someone to clean at 1220.

Brand new, Loop to convention center,

waiting for a taxi... dirty towel, smaller than rooms at venetian and palazzo.

The hotel is Gorgeous & super clean. Love the fact that they offered toiletries and installed larger dispensers for shampoos & body wash! This is definitely better and more eco friendly than other hotels offering those tiny complimentary bottles.

Although even one year later than their opening; problems remain with rooms not available for check in after the posted check in time. Although I suspect housekeeping is shared services with the Hilton/Conrad; prioritization requires coordination.

Yes. We didn¿t like that we didn¿t stay longer! This place rocks!!!

New resort!

Downgraded to lower accommodations due to 3rd party booking. Clause where hotels can do this when over-booked for the room you paid for. Didn't offer compensation (voucher?). Made us wait 1hr to check. Insulting. Frequent patrons of Bellagio/Wynn.

Very clean, Comfortable and beautiful room with excellent views. Plenty of great dining options.

The only things that would have made this a better experience would have been food availability in the wee hours, other than that everything was excellent. Definitely staying there again.

Everything!!!! Absolutely loved my stay. Will stay again!!

Customer service

Beautiful hotel, great service

Everything was perfect

Service, amenities and property

Front desk staff was amazing and a pleasure to work with. Gatsby bar staff and Food court staff was very good as well, great value with the 3 for $45 in the food court. Alle 66 was excellent, staff, food and drink was top notch. The room was lovely, very clean, comfortable and a great view.

Upon arrival, valets were non-existent. Felt less than luxurious. Came to celebrate our engagement and was disappointed right away. Dined at Viva, staff was inattentive and slow. Drinks were weak and tasted terrible. Management did try and resolve, with churros, but did not feel like fine dining at all. Left after drinks, chips and guacamole. We then dined at Juniors. Second time here and second time disappointed. Food was very bland, staff was tired, and slow. Even with a minimal crowd.

Front desk staff was amazing and a pleasure to work with. Gatsby bar staff and Food court staff was very good as well, great value with the 3 for $45 in the food court. Alle 66 was excellent, staff, food and drink was top notch. The room was lovely, very clean, comfortable and a great view.

Upon arrival, valets were non-existent. Felt less than luxurious. Came to celebrate our engagement and was disappointed right away. Dined at Viva, staff was inattentive and slow. Drinks were weak and tasted terrible. Management did try and resolve, with churros, but did not feel like fine dining at all. Left after drinks, chips and guacamole. We then dined at Juniors. Second time here and second time disappointed. Food was very bland, staff was tired, and slow. Even with a minimal crowd.

The whole environment of the hotel starting with its amazing luxurious lobby space and quiet ambience. The staff were very welcoming and caring for all circumstances. Definately recommended for visitors who want more privacy and calm setting compared to busy strip area.

The fact that weekends were busy and rooms were not prepared on time as expected was bit disturbing, however the staff tried their best to accomodate for it.

We stayed at Crockfords for 6 days, and it was a fantastic experience! The staff were so friendly and helpful, the concierge team especially recommended popular shows & dinner spots, and helped us to book them. Our room was beautifully decorated and so clean, plus we had our own mini fridge for personal use which was a great touch. I would absolutely stay here again!

The breakfast corner was delicious & had pastries / yoghurts, however it was quite small and the coffee wasn't amazing. Very minor point from an otherwise incredible stay though.

Clean,quite and comfortable hotel. Only concierge was ok

The worse service I have seen in my life was in this hotel. Even 2 star hotel service is much more better than this hotel. Nobody was response about the guests.