3.5 Star Hotel
Hotel Albuquerque At Old Town
About
Located off Interstate 40, this luxury Albuquerque hotel features on-site gourmet dining and rooms with free WiFi and a cable TV. The Albuquerque Zoo is 2.2 mi away. A work desk, coffee maker and seating area are provided in all rooms at the Hotel Albuquerque At Old Town. Most rooms boast a private balcony. Mexican and American dishes are served in the restaurant and cantina, Garduño's. The stylish QBar and historic landmark-turned nightclub, Casa Esencia, offer a full bar and live entertainment. The Hotel Albuquerque features an outdoor pool, a relaxing hot tub and a fitness center. In-room massages can be requested at the 24-hour front desk. The New Mexico Museum of Natural History is a 7-minute walk from this hotel, and Puerto Del Sol Golf Course is a 12-minute drive away. Albuquerque International Airport is 8.7 mi from the hotel.
Guest Rating
Very Good
Facilities
Cleanliness
Comfort
Value
Location
Satisfaction
Room Options
Junior Suite
431 sqft • 1 King
Room Details and Photos
Double Room - Disability Access
302 sqft • 2 Double
Room Details and Photos
Hotel Albuquerque At Old Town - All Inclusive Reviews Rating
Very Good
Review summary
The hotel is praised for its clean, spacious, and comfortable rooms with excellent beds, though some guests noted a strong scent from the cleaning products. Its prime location, ample and secure parking, and attractive outdoor amenities like a pool and hot tub enhance the overall experience. Friendly, helpful staff and good on-site dining options contribute positively, while some mention the higher cost due to resort fees.
Facilities
Cleanliness
Comfort
Value
Location
Satisfaction
Amir
•Posted on: 1-8-2026
Location is great. Friendly people.
Robert
•Posted on: 1-5-2026
Room is large and clean. Restaurant is perfect for Albuquerque.
Christina
•Posted on: 12-27-2025
This hotel is charming with a friendly and welcoming staff. The grounds, lobby and exterior are all lovely. The bathroom was clean, modern and stylish. The bed was very comfortable. Our room was quiet, and we enjoyed balcony views. Parking was free and more than adequate and convenient.
Karin
•Posted on: 10-3-2025
The location is great. Close to old town and good restaurants. Easy to reach from highway
Where do I start? There was a wedding at the property. Extremely loud music. It was as if I was attending the party.When I asked why they did not give us a room on the other side of the hotel or on a higher floor I was told that was because I reserved through booking. So in other words they punish you if do not book through them directly.This is very bad customer service. I will contact booking about this directly. If you have a wedding at your property you still have to take care of your other guests. Not my problem.I have used booking many times and I travel a lot but I have never been treated like this.Fire alarm went off around five in the afternoon. This can happen anywhere but they seemed to be particularly poor at handling the situation. We were out in the street for quite a while. Safe does not work in the room.Absolute worst thing though is the complete indifference at the front desk. If they wanted to help they could have.
Karin
•Posted on: 9-28-2025
The location is great. Close to old town and good restaurants. Easy to reach from highway
Where do I start? There was a wedding at the property. Extremely loud music. It was as if I was attending the party.When I asked why they did not give us a room on the other side of the hotel or on a higher floor I was told that was because I reserved through booking. So in other words they punish you if do not book through them directly.This is very bad customer service. I will contact booking about this directly. If you have a wedding at your property you still have to take care of your other guests. Not my problem.I have used booking many times and I travel a lot but I have never been treated like this.Fire alarm went off around five in the afternoon. This can happen anywhere but they seemed to be particularly poor at handling the situation. We were out in the street for quite a while. Safe does not work in the room.Absolute worst thing though is the complete indifference at the front desk. If they wanted to help they could have.
Keith
•Posted on: 9-28-2025
Great location
Staff a little miserable
Janell D.
•Posted on: 4-27-2025
Room was very comfortable. I liked that there was no tub allowed a larger shower. Bar was very friendly and welcoming to relax after a day of activities.
Lots of events going on during our stay. Elevators were very busy and crowded.
Janell
•Posted on: 4-27-2025
Room was very comfortable. I liked that there was no tub allowed a larger shower. Bar was very friendly and welcoming to relax after a day of activities.
Lots of events going on during our stay. Elevators were very busy and crowded.
Barry
•Posted on: 3-6-2025
The hotel was beautiful and a great location.
Becky
•Posted on: 1-28-2025
Great location and amenities!
Showing 1-10 of 53 reviews
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Top Amenities:
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Please note, guests under the age of 21 are only allowed to check in with a parent or official guardian. However, guests with a valid Military ID and proof of Active Duty Status may check in at the age of 18.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Hotel Albuquerque At Old Town
800 Rio Grande Boulevard Nw, Albuquerque, NM
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