Hilton Garden Inn Springfield, NJ

The room was clean. The staff was friendly. The location was good.

The staff was amazing

Our room smelled like cigarettes' and we thought we were getting queen beds and we got full size beds.

Due to my veteran husband's disability, the step-in showers were very much appreciated. The lead receptionist was very helpful in helping us get a room closer to the elevator that served our needs. I very much appreciated the bar soap in the bathroom.

Due to the location, there was some road noise, but that is to be expected. As with all Hilton family hotels the pillows were awful, but i've learned to bring my own.

No streaming services. The was supposed to be open until 10 PM but the closed it at 9:15. an made inaccessible.

Friendly staff, great shower. Clean room

Clean clean. They even had fresh baked cookies lol Definitely recommend.

Restaurant was closed. But and beer selection at front desk could use upgrades. Who drinks michelob light? Definitely not me puss water but good for some folks. Support your local brewery.

The hotel was good.

I did not like the location of my room. The window overlooked a walkway for the employees. I did not open blinds because it was the first floor and people could look right in as they passed by.

The courtesy extended to me by the rep that checked us in. He was in training and exceeded my expectations.

cleanliness of hotl customer friendly staff good size rooms

I visit family in NJ, annually, and always stay at this hotel. From my first visit experience, a year ago, this has become my "go to" place to stay when in town.

the beds were extremely comfortable, the room was very spacious

if you needed additional towels, etc you needed to call the desk to bring supplies

It was very clean and the staff was friendly. Beds were comfy and the addition of the fridge and microwave was nice. Very spacious too

The sliding barn door for the bathroom did not lock or offer much privacy.

The staff did their best to smile when they denied service.

No service.Though I asked EVERYDAY (during the one week stay) to have the room cleaned. No clean towels. No soap. No vacuuming. No beds made. During the 7 day stay, the room was made up twice. I even placed a note on the door requesting the room be made

Location is great. Good restaurants in the area.

Swimming pool didn't smell clean. No shower in the pool area. Electric plugs in the bathroom didn't work. During breakfast the bacon and sausage were literally swimming in grease. Had to soak them up in paper napkins.

Although the room seemed small, the layout used the space efficiently. The TV was large, lots of outlets and USB charging ports. Shower large and room very clean!

The rooms were very stylish and clean

I think the menus should be revised with more variety as I am a vegetarian and most of the menus are the same with little variety.

Beautiful room. Huge shower. Very clean. Helpful staff.

Only breakfast option was $14.50 buffett, which i could not eat most of.

Location

The bed was sagging in the middle, and the fan blew on my face all night.

Location

Salt water pool

Free breakfast would have been convenient.