Americas Best Value Inn Pilot Mountain

Nothing at all

Yes my room 205 was infested with bed bugs and other people was also complaining that they was up all night itching they had bed bugs in there room

Nothing is is infested with bed bugs

Yes I was up all night the room 205 is infested with bed bugs

The location was convenient for the event we were attending

There were 2 of us and our dog. The first room had a queen sized bed (although it looked smaller than that) Definitely not big enough for 2 males. The second room was better but the key wouldn’t work. The 3rd room was fine. Hotel needs updates.

Yes plenty old sink stopped up heater did not work properly everything in the room was old and should have been replaced long ago in general it was an awful experience

The small town location. I try to stay in the smaller communities when possible. Great price, too!! Talk a walk into downtown if you get a chance.

No, it met expectations!

Location and price

The hotel was very dated. The room was in very bad shape. Curtains are were torn and I understand it was a low star hotel but this was pushing it. If the bed was not clean I would have cancelled my reservation and gone to another hotel.

Breakfast selections and helpfulness of staff

Furniture was atrocious. The whole room needs to be demolished

I like the location McDonald's was very close and also the Dollar General the staff was pretty nice and understanding the beds seem very clean and comfortable ¿¿

No not really it's the old adage you get what you pay for ¿¿ I really have no complaints

Location , price

Worn out furniture and in need of remodeling

It was a good price and the room is as expected for that price range and it was clean, comfortable and spacious.

Not much it was clean

Very outdated in bad need of updates and repairs

Location and price was reasonable.

The toilet kept running all night and the air conditioning was not cooling, when I woke up the next morning there was a big puddle of water in the floor, I reported it the the office when I checked out.

Location

Many outlets not working in room. Mold on ceiling. Smoke detector not installed. Floor very slippery. Seemes like room was being worked on and not finished.

There was nothing good about it. Staff was friendly, but the fact that they even rented me the room they gave me suggests that they are not trustworthy or honorable people.

No faucet in the tub¿ just a pipe sticking out of the wall!!! I didn¿t like anything. Worst room I¿ve ever been rented. Unsavory characters hanging around outside, no room number outside, front of sink was painted plywood, adjoining door was not sealed

The location was good. Had a nice mountain view

Garbage everywhere. I was piled up on all stairwell. There was cigarette butts laying around and trash all over parking area. There was also old furniture outside a lot of rooms.

pretty much nothing except the location

everything. dirty, broken glass, doors not shutting properly, did not feel safe.

Friendly staff, location to highway Beds were comfortable.

Security lock on door broken so it did not work as designed. Curtains would not close completely due to not being hung on track correctly. Seemed to be in the middle of renovations

Absolutely nothing. It was horrendous. The staff was nice and quick but nothing spectacular

The shower was not cleaned. There was leftover bits from the person before me. The door barely shut. The place smelled and the outlets didnt work at all. This place looked beautiful on the site. I paid ---$ for it and it was probably only worth ---$

I was told I could come back and use the bathroom even though I had already checked out

The room is definitely needing upgrading. Access panel in closet was unattached. Mold inside knobs of bathtub . Non slip decals were dirty. Use some bleach! Hair on walls not mine!

Exposed wires, a tv from the 90s, an doors broken and off rhe hinges but the best was a female who had different male visitors going into her room ALL NIGHT.