Name: Holiday Inn Express And Suites Charlotte - South End By IHG
Rating: 9

About

Comfortable Accommodations Holiday Inn Express & Suites - Charlotte - South End by IHG in Charlotte offers rooms with air-conditioning, private bathrooms, and modern amenities including TVs and electric kettles. Facilities and Services Guests can enjoy a fitness center, terrace, and outdoor seating area. The hotel provides a 24-hour front desk, daily housekeeping, express check-in and check-out, and an electric vehicle charging station. Dining Options A buffet breakfast is served with warm dishes, fresh pastries, pancakes, cheese, fruits, and juice. The on-site restaurant offers American cuisine. Prime Location Located 4.3 mi from Charlotte Douglas International Airport, the hotel is near attractions such as Mint Museum Uptown (19-minute walk), Bank of America Stadium (1 mi), and NASCAR Hall of Fame (1.2 mi). Guests appreciate the room cleanliness, convenient location, and restaurant.

516 Reviews

9.0Exceptional

Cleanliness: 9.3
Staff: 9.4
Location: 9.2

What Guests Say

“It was modern, clean and in walking distance from the venue.”
“Very clean and updated, staff was extremely friendly, location was vey convenient to the light rail and restaurants.”

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Top Amenities

Restaurant
Free Internet Access
Fitness Center
Accessible Rooms / Facilities
Free Breakfast
Non-Smoking Rooms

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Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

1/3

Standard King Room with Balcony

1 King

1/3

Standard King Room

302 sqft • 1 King

Air conditioning
Carbon monoxide detector
Crib(s)
Electric kettle

1/4

Standard Queen Room with Two Queen Beds and Balcony

2 Queen

1/1

Standard Room with Two Queen Beds

302 sqft • 2 Queen

Air conditioning
Carbon monoxide detector
Crib(s)
Electric kettle

1/4

One-Bedroom Suite with Dining and Entertainment Area

1 Sofabed, 1 King

1/3

King Suite

302 sqft • 1 Sofabed, 1 King

Air conditioning
Carbon monoxide detector
Crib(s)
Electric kettle

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What Guests Loved

9

Exceptional

Based on 516 reviews

Location

9.2

Cleanliness

9.3

Staff

9.4

Overall Quality

9.1

Pros +

It was modern, clean and in walking distance from the venue.
Very clean and updated, staff was extremely friendly, location was vey convenient to the light rail and restaurants.
Location, we were able to walk back from the George Strait concert after the show.

Cons -

Parking was a little confusing and an extra charge.
Limited parking, I rode in on my bike which is the only reason I was able to get parking at the hotel. It was also expensive but I was paying for the location.
Parking was challenging.

Business Traveler (44)Solo Traveler (66)Traveling as Couple (111)Family with Young Children (94)Group Traveler (64)Total (181)

10SusanPosted on: 7-19-2026

It was modern, clean and in walking distance from the venue.

Parking was a little confusing and an extra charge.

10JustinPosted on: 9-4-2025

Very clean and updated, staff was extremely friendly, location was vey convenient to the light rail and restaurants.

10JohnPosted on: 6-4-2024

Location, we were able to walk back from the George Strait concert after the show.

Limited parking, I rode in on my bike which is the only reason I was able to get parking at the hotel. It was also expensive but I was paying for the location.

10AlisonPosted on: 1-17-2023

The rooms are lovely and the staff is friendly.

Parking was challenging.

10SusanPosted on: 10-8-2022

Lovely spacious hotel in a great location! Extremely friendly and helpful staff. Very comfortable room and bedding. Good breakfast. Easy short walk to all the restaurants in a fun neighborhood.

10Verified Hotel GuestPosted on: 3-16-2022

Great location! Clean and friendly staff

8Verified Hotel GuestPosted on: 3-8-2022

Room was nice

Everything in the room was cheap quality, the valet staff were way to friendly. They were right at your door when you opened it and even hovered around me while I was getting my luggage out. The refused to let anyone self park on the weekends. T

8Verified Hotel GuestPosted on: 9-14-2021

Very trendy location with lots to do within walking distance. The style was very modern and clean. It has a nice open lobby with plenty of space to meet up with your friends or family who may be staying. Best continental breakfast IÂ¿ve had in a long time.

The website needs to do a better job of explaining that parking isnÂ¿t free. I chose this hotel because it said it had parking. If I had known it would cost me to park that would have factored into the cost and I may have gone with a different option.

7Verified Hotel GuestPosted on: 8-13-2021

I loved how fresh and clean this hotel appears.

I considered the beds/pillows quite uncomfortable and the room to be humid leading to a low quality sleep experience.

6Verified Hotel GuestPosted on: 6-1-2021

Updated and not crowded.

I got in the showed & almost fell because the bottom was so slippery.Upon further inspection, the tub had not been cleaned & the drain was clogged. There was a visible ring of leftover soap scum and hair from the last guest. Electric blinds didn't work

9SamPosted on: 5-3-2021

Yes power went out and there was no hot breakfast or hot water to shower early in morningall they had was muffins for breakfast and fruit

10Verified Hotel GuestPosted on: 9-29-2020

Nice comfy bed and pillows. Big shower.

10Deborah APosted on: 7-28-2020

Very, very clean. Brand new...nice decor.

ItÃÂ¢Ã¢ÂÂ¬Ã¢ÂÂ¢s tough during Covid. Missed the ÃÂ¢Ã¢ÂÂ¬ÃÂreal breakfastÃÂ¢Ã¢ÂÂ¬ÃÂ. Bagged breakfast was the best they could do...

10DianePosted on: 7-2-2020

The cleanliness, the new smell, friendly staff. I would definitely stay there again.

10KathrynPosted on: 1-23-2024

I loved the quiet neighborhood the hotel is located in, and the proximity it is from downtown!

Everything was wonderful!

10TraceyPosted on: 7-2-2022

Water pressure was really bad. Otherwise everything was perfect!

8MurrayPosted on: 1-25-2022

Breakfast

10AndyPosted on: 10-18-2021

Breakfast was AWESOME!

no issues...

10LisaPosted on: 6-5-2021

cleanliness and location

10UrsulaPosted on: 3-16-2021

Very clean

No. I loved the hotel.

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Amenities & Policies

Amenities

Fitness & Spa

Fitness Center

Food & Drinks

Free Breakfast
Restaurant

Media & Technology

Free Internet Access

Health & Safety

Health Services
Daily disinfection
Hygiene certification
Professional cleaning services

Accessibility

Handicapped Rooms/Facilities
Facilities for disabled guests available
Wheelchair accessible

General

No Smoking Rooms/Facilities

Guest policies

Check-in	After 3:00 PM
Check-out	Before 11:00 AM
Internet	Free Wi-Fi is available.
Children & Extra Beds	Children of all ages are welcome. Children of age 0 to 2 stay free with cot.
Pets	Pets are not allowed.
Room Rates	All rates displayed are for two guests unless otherwise noted.

Important info

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 50.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 14 days of checkout via credit card, subject to an inspection of the property.