2.5-Star Hotel

Extended Stay America Suites - Billings - West End

4950 Southgate Drive, Billings, MT - United States
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Extended Stay America Suites - Billings - West End
1/63
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  • Amenities
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$87
per night

2.5-Star Hotel

Extended Stay America Suites - Billings - West End

4950 Southgate Drive, Billings, MT - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesKitchen/KitchenetteFitness CenterSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

6.4

Pleasant

Based on 1371 reviews

Location Of Hotel

7.5

Hotel Cleanliness

6.9

Hotel Staff

7.3

Overall Quality

6.4

Show 76 Verified Reviews

About

Located in Billings, Extended Stay America Suites - Billings - West End is 5 miles from Metrapark. The 2-star hotel has air-conditioned rooms with a private bathroom and free WiFi. Free private parking is available and the hotel also provides car rental for guests who want to explore the surrounding area. Guest rooms at the hotel are equipped with a flat-screen TV with cable channels, a kitchen and a dining area. All guest rooms will provide guests with a fridge. Extended Stay America Suites - Billings - West End can conveniently provide information at the reception to help guests to get around the area. Billings Logan International Airport is 5 miles away.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are allowed on request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Kitchen/Kitchenette
Fitness Center
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hygiene certification
Kitchen
Microwave
Non-smoking property
Pets allowed (charges may apply)
Refrigerator
Shared kitchen
Spa services

Guest Rating

6.4

Pleasant

Based on 1371 reviews

Location Of Hotel

7.5

Hotel Cleanliness

6.9

Hotel Staff

7.3

Overall Quality

6.4

Pros +

  • I liked the fact that hoel empoyee and the manager made you feel like you was at home. Also she was amazing.. if corporate sees this they need to make her a manager there is a manager that that is very rude!!!!!
  • It?s clean and quiet and had cooking facilities
  • There is a worker that is amazing with all the customers, there is a manager that is really mean pretty much all the time. They should make a manager..

Cons -

  • There is a manager that is very rude, does not handle customer service very well at all, when you ask for something he gives you a smart remark. And he makes fun of you when you're going through hard times..
  • No
  • There is people breaking into rooms, people trying to get into rooms at nite. It's crazy. A lot of fighting.

Top Quotes:

"It's very close to the interstate."

"Fast check-in. "

"I loved the mini-kitchen in our room, it was nice to be able to cook dinner rather than go out."

Business Traveler (169)

Solo Traveler (256)

Traveling as Couple (376)

Family with Young Children (158)

Family with Teens (38)

Senior Traveler (28)

Group Traveler (38)

3
2/15/2025
I liked the fact that hoel empoyee and the manager made you feel like you was at home. Also she was amazing.. if corporate sees this they need to make her a manager there is a manager that that is very rude!!!!!
There is a manager that is very rude, does not handle customer service very well at all, when you ask for something he gives you a smart remark. And he makes fun of you when you're going through hard times..
10
2/11/2025
It?s clean and quiet and had cooking facilities
No
3
2/9/2025
There is a worker that is amazing with all the customers, there is a manager that is really mean pretty much all the time. They should make a manager..
There is people breaking into rooms, people trying to get into rooms at nite. It's crazy. A lot of fighting.
10
2/6/2025
Very friendly staff
They don't really have dishes, or keep it clean

Room Options

1/11

Studio with 2 Double Beds - Non-Smoking

300 sqft • 2 Double

Air conditioningAlarm clockBath or ShowerCarpeting

Room Details and Photos

1/12

Queen Studio - Non-Smoking

300 sqft • 1 Queen

Air conditioningAlarm clockBath or ShowerCarpeting

Room Details and Photos

1/10

Studio with 1 King Bed - Non-Smoking

300 sqft • 1 King

Air conditioningAlarm clockBath or ShowerCarpeting

Room Details and Photos

Location

Extended Stay America Suites - Billings - West End

4950 Southgate Drive, Billings, MT