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Top Amenities:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 89 Verified Reviews
This Jackson, Mississippi hotel features an indoor heated pool and a hot tub. The Jackson Convention Complex is 2-blocks away and guest rooms at the hotel provide free Wi-Fi and cable TV with HBO. At the Hilton Garden Inn Jackson Downtown, each room is also furnished with a microwave and a refrigerator. An iPod docking station and coffee facilities are available in every room as well. A 24-hour business center is available at the Hilton Garden Inn Jackson. Laundry facilities and a convenience store are also on site. The hotel features 7,300-square-feet of meeting space. Jackson State University is 1.3-miles from the hotel. Jackson Hilton Garden Inn Downtown is 2-blocks from the Jackson AmTrak Train Terminal.
Check-in:
After 16:00
Check-out:
Before 11:00
Pets:
Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. The city of Jackson has issued a water boil advisory. The hotel is providing bottled water for our guests.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The hotel itself was great! It's a cool old building but the inside is a good mesh of classic and modern. The staff was also super helpful in rectifying a couple of issues that came up.
- price was low
- Clean bathroom tiles . More towels for 4 nights. Answer your phone I could not get television on .
Cons -
- The key card seemed to start working the next morning when I went for breakfast. Online reviews suggest this is something that has happened before. Seems like maybe a technical glitch, but staff helped quickly. Location may still be a work in progress.
- Parking is 29$ a day and breakfast is 17$ way to high
- There was little to no heat in room(s). Cold air was actually blowing on heat mode for the majority of my/our stay. The staff were not helpful & indifferent. Staff stole 2 perfume bottles out of my makeup bag.
Business Traveler (194)
Solo Traveler (199)
Traveling as Couple (429)
Family with Young Children (294)
Family with Teens (44)
Senior Traveler (18)
Group Traveler (80)
Room Options
Queen Room with Two Queen Beds
351 sqft • 2 Queen
Room Details and Photos
1 King Bed
345 sqft • 1 King
Room Details and Photos
One-Bedroom King Suite with Sofa Bed
300 sqft • 1 King • 1 Sofabed
Room Details and Photos
Location
Hilton Garden Inn Jackson Downtown
235 West Capitol Street, Jackson, MS
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