Staybridge Suites Rochester By IHG

clean and pet friendly and friendly staff

the heater fan was running all the time

Everything was perfect. The room was bigger and better than expected, breakfast was spot on, well made with lots of choices.

Excellent comfortable room with kitchenette. Location is right by restaurants and Costco. About 7-10 minutes to Gonda. Staff very helpful and accommodating. Highly recommend!!

Great breakfast, comfortable bed, nice kitchen facility in room. Staff very accommodating.

Nice staff. Location was good

Bathtub area was a bit discolored and the stopper was pulled out.

Location was perfect for us, quiet and clean. Staff was great

Bathroom was small

Clean, Great Location, Breakfast was Good

Very clean! The room has a bedroom with doors that separate the kitchen and living area. Nice space. Smaller than the Residence Inn but comparable, better layout and more functional that Home 2 Suites. Staff was very kind but not very informative.

The food was TERRIBLE. I don't expect a lot from hotel food but this was beyond bad.

Comfortable, clean and a nice breakfast and dinner

The rooms were quiet and the breakfast buffet was hot and delicious.

Wifi was slow, could hear costco traffic nextdoor.

The location was convenient and free parking.

Rooms seem outdated and a bit worn which was unexpected as the hotel doesnt seem that old.

Friendly staff, nice clean big rooms. Nice courtyard and great breakfast!

No, all was great!

Evening Tues. social event was great. Hamburgers, potato salad and wine. Very personable server for the wine. Our room was very nice with fully furnished kitchen and separate room for beds and bath. Nicely furnished. Staff was very friendly.

Breakfast before 9 am was very sparse. Another guest talked to a server and eventually more food was brought out.

Spacious, comfortable room with nice amenities & great breakfast bar.

Some of the furniture fabric was stained & tile was loose on bathroom floor.

Location

The first room smelled like chemicals, the shower didn¿t work hardly at all and the plug for the drain broke off. I woke up with a headache and sinus problems. I I had to move to another room which was satisfactory. I should be compensated for the first.

Cleanliness, polite staff,breakfast

Location Free breakfast

Temperature control Toiletries

I like Staybride Suites homey warm feeling, plenty of space for breakfast, the rooms are nice size and I love having the kitchenette. This hotel was very clean to!

They need to replace the old rust tub in room 417 that takes away from the nice look of the rest of the room its kinda yucky!

Hotel staff were amazing, breakfast attendant made sure everything was full and stocked. Front desk was incredibly helpful checking in. Pool and hot tub were a huge bonus for kids and the hotel was not hugely busy or crowded in that space.

Hotel looks very new and appealing in all common spaces, but rooms show some wear. Screws were loose on shower fittings, stains on carpets, and some dirt/debris on the floors. Not enough to deter us from returning, but it was noticeable.

Room was like a studio, clean, comfortable.