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2 Star Hotel
The staff. Simple and easy to checkin and out.
The staff was amazing no complaints. Rooms were cleaned everyday
Clean and friendly staff
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2 Star Hotel
Location and Room was Ok
Proximity to lobby.
Nothing
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3 Star Hotel
how big our room was
Great service at the front desk. It also had a nice pool area that was perfect for our small children. Also enjoyed using the shuttle for easy access to the mall since it was colder but it is walkable in good weather.
Location only
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2+ Star Hotel
The hotel was dirty, smelled of Marijuana horribly, shower head was not attached to wall, also you could see the walls in the bathroom and shower crumbling. I will never stay again. I actually ended up just sleeping in my car it was so horrible.
Bed visibly broken. Room and halls smelled strongly of cigarettes and marijuana. The gentleman at the front desk was alone and had way too many people to assist to give anyone proper service. Loud parties in rooms and drug deals in parking lot.
Breakfast was next to nothing
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2 Star Hotel
Location
Front desk people
Price and location.
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2 Star Hotel
Easy check in and check out
Everything
Price only
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2 Star Hotel
I loved the room i thought it was perfect for the price and breakfast was good but when I checked out i found my deposit got back on my card like the next day so I was very happy
Location
Good hospitality
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2+ Star Hotel
Clean room. Nice new carpets. Nice common area for a nice breakfast. Nice updated bathroom. Nicely decorated.
Very clean and very quiet.
My entire experience has been great.
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The jacuzzi
older property being remodeled as i visited the new owners are trying hard to make this as nice as possible by far this was the least expensive option for MSP airport area / Mall of america breakfast ? bar is simple but has great milk dispenser ?
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2+ Star Hotel
Very clean, nice beds
the swimming pool
I thought the motel had an airport shuttle.
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2+ Star Hotel
Location
It was clean and the staff were friendly and professional.
Location to where I needed to be
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3+ Star Hotel
Quiet
Proximity to mall of America & other stores & restaurants.
The hotel shuttle runs only once an hour from 5-10.
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2+ Star Hotel
Employees at rude naste and they cussing out customer and saying they going call the cops on them because late check out over sleep and then they took a deposit and now refused to give it back never again
Paper thin walls could hear the front desk guy talking for hours while trying to sleep
The hotel staff were amazing, friendly efficient and helpful.
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3 Star Hotel
Atmosphere - busy, but not too loud.
Clean, beautiful, well maintained
Room was as described. Staff was friendly. I should have checked that a microwave was available in the room since the restaurant was closed until 4 PM
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2+ Star Hotel
Staff
Limited breakfast choices, but good ones!
Only the desk clerk. He agreed the room smelled terrible, said the manager would call me the next day but never heard anything. I will 1 star review online & I have never done that.
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3 Star Hotel
The room and the location.
The breakfast was very good. Pancakes machine was not working, was hoping to try them. Close to everything. Easy to get to but was away from heavy traffic and airplane traffic so was very quiet.
The shuttle was incredibly helpful and dependable. Staff at the front desk was exceptional!
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Super cute decor. Management was very hospitable and timely in answering any questions.
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2+ Star Hotel
Easy off the interstate and it's right there
Nothing really
Nothing
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2+ Star Hotel
I love the ease of getting to Country Inn and Suites! I've stayed here a couple times and it's ready to get too. Love the shuttle to the airport and being able to keep my car here. Super reasonable prices!
the people at the front desk
Clean, quiet, nice breakfast
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2+ Star Hotel
The hotel was nice. No problems with anything.
Location
Location
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2 Star Hotel
Nothing! Especially the added $50 deposit at check-in.
The room was decently clean. There was no signs of any pests.
Only closer to my families and friends
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2 Star Hotel
Kitchen included dishes and silverware
Trash in the hallways people sleeping on the stair?s
Reservations can be modified.
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2+ Star Hotel
Nicest motel I have stayed in for the price.
The variety of breakfast was great.
Friendliness, clean and price
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3 Star Hotel
Everything, very friendly staff the rooms were very nice. We didn?t expect a light dinner and drinks that was so nice. The breakfast was great.
Nice big beautiful rooms
Beautiful and clean
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2 Star Hotel
Clean, friendly staff, better quality than expected (room features, A/C, etc.) based on other reviews.
The person at the desk who checked me in was very courteous. helpful and polite. He even offered to carry my luggage in for me. I needed a room that was on the first floor and near an exit he was able to provide that. I wish I could remember his name.
Comfy bed. Friendly & helpful staff. Very quiet.
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2 Star Hotel
Overall staffing
The lead manager he was great
The room looked like it hadn't been cleaned in YEARS, including the toilet. It was shockingly gross. I was afraid to stay there and get bed bugs or something, so I just told the front desk person about the condition of my room and canceled my reservation.
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3 Star Hotel
Clean. The staff was courteous
The staff went above and beyond! Exceptional!
The room was pretty clean
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3+ Star Hotel
Shuttle to airport! Hospitality of staff!
Location to airport
The cleanliness and professional staff.
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2+ Star Hotel
N/a
The staff and people who work there are very friendy and nice.
Nothing
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2+ Star Hotel
Location
Good location, clean room, good breakfast options; favorite staff member was the gentleman who worked during breakfast - he was so friendly and helpful and was so good about clearing away used plates/etc promptly, went the extra mile for customer service!
Convention
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