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2 Star Hotel
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3 Star Hotel
No microwave or refrigerator.
The Manager is easy to approach and worked with me
Location
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2+ Star Hotel
Cost of the room
The front desk and staff was very friendly. Great customer service.
Lay out of suite, pool and breakfast options
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2+ Star Hotel
Exceeded expectation again.Reality is it is not a five star chain hotel with pool, gym, new facilities, etc. But for the price it was clean, staff was excellent, bed was comfortable so they get a 10. Location is convenient and safe. Diner next door.
Location is good next to a diner. Excellent customer service. Affordably priced.
Solid hotel in a convenient location for travelers, with an affordable restaurant
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2+ Star Hotel
Location
Location
Best hotel I've stayed at its quiet and the staff makes you feel like your home. I LOVE THIS PLACE
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2+ Star Hotel
Friendliness of staff
price was quite high for the overall condition of the property
Location, close to the narrows
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2+ Star Hotel
Value location friendly.
Not to noisey
Location
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2+ Star Hotel
The elevator location was pitiful. Should be in the middle of the building
We stayed three nights. Garbage not removed, overflowing in cans, no coffee in the room, no room cleaning EVEN THOUGH WE ASKED. A truly horrible experience. We had been staying at this hotel for years, apparently new ownership. A true blemish for BW.
convenient location
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2+ Star Hotel
Helpful front desk
Breakfast.
No pool on this hot week
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2+ Star Hotel
The location
Everything
Staff very friendly
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2+ Star Hotel
Very easy off of the interstate but with plenty of dining options available right down the road without getting back on the main highway.
Housekeeping is AMAZING. We travel often.... this is the cleanest venue we have EVER visited. New property, very quiet, nice breakfast. Check-in was quick.
Location
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3 Star Hotel
Location was good
The had a great selection in their snack section and the bartender makes mixed drinks to purchase. Great addition and selection and the best margaritas. I also forgot a notebook for my conference and the staff found a notebook for me and didn't charge m
close to freeway, and convenient stores around.
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2+ Star Hotel
Hotel staff were great. Easy to get information and helpful with the area.
Clean
Front desk was nice professional
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2 Star Hotel
Nothing
Nothing
I liked the location. It was close enough to my destination, and had ample restaurants, gas stations, convenience stores very close by.
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2+ Star Hotel
Nothing
It?s one of my favorites besides some rooms are missing supply?s needed,
clean and quite.
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2+ Star Hotel
Entire hotel smelled of weed. The only staff member working at the counter was telling someone in the lobby about how she was pistol whipped. Several times threw out the night someone was attempting to get into our room.
Dated, run down, somewhat dirty. Needs good cleaning and sprucing up.
Location
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2+ Star Hotel
Staff was great. Hotel was very clean. Loved the nightlight in the bathroom.
Cleanliness, breakfast, staff, bed was wonderful
It was clean.
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2+ Star Hotel
Quiet.
Staff was very friendly and helpful.
This hotel was very clean!
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2+ Star Hotel
Friendly service and great room. Decent breakfast.
Location. Bed was comfortable and the tv was nice size.
I loved the space in my room. It was plenty big for my family of 6. It was the best one we stayed at during our week long vacation.
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3 Star Hotel
It was conveniently located and very clean. Breakfast had good variety as well.
Close to my daughters house and convient.
I loved all of the space inside the room full of drawers and cabinets.
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2+ Star Hotel
Location
It is consistently a very good hotel product.
Very nice and clean. The staff were accommodating and friendly.
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price per night
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2 Star Hotel
Value
No maid service to clean our rooms from one day to the next. When I complained, I was told there was no service the previous day. At least the staff could have told me to get my own towels, soap, etc.
The rooms are large + the rates are very reasonable. In addition, it is very close to downtown Chestertown so it's a good location.
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2+ Star Hotel
It was bad all around. Water was brown coming out of the tap and shower. Water was leaking from the ceiling in the laundry room. Washer and dryer both barely working. Plaster falling on me in the bathroom. Beds very uncomfortable
Great location around alot of stores
price location cleanliness
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2+ Star Hotel
Convenient
The view
Always great staff, very clean, comfortable beds.
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3 Star Hotel
Cleanliness
The view out of my hotel room!
Comfortable beds, great location and perfect stay.
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2+ Star Hotel
Everything, I arrived from out of town to attend my niece wedding and the host was able to put me in my room 3 hours earlier so I could rest and prepare for wedding. Very special to me.
Breakfast was good
The front desk man was very kind and helpful
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2 Star Hotel
Appearance
The room was very spacious with couch.
Nothing
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The woman at desk was absolutely amazing, very pleasant and she tried to satisfy me by looking at other rooms.
Hotel is centrally located no long traveling to get to places
The staff and location
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4 Star Hotel
Everything
The view of the track
Didn't really have to leave the hotel. Staff was very accommodating. hotel was very clean and secure.
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