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3+ Star Hotel
I loved the positioning of this hotel within Boston and the cool decor and restaurants within the building.
Great Staff!
Very clean. Has European feel. Staff attentive - Hotel employee at front desk welcoming and gracious.
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3+ Star Hotel
The location and friendly staff.
Location
The neighborhood it was in
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4 Star Hotel
Location is easy access to subway station Downtown Crossing. Worth the money.
Air freshener being piped in the entrance of hotel is asthma triggering and unnecessary
The location was great for seeing a show. It was close to several restaurants and coffee shops. The room included snacks and 2 adult beverages at the hotel bar. We also ate at the attached restaurant which was some of the best sushi I have ever had
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3 Star Hotel
The front desk clerk
Convenient location
Location and staff were exceptional (Hotel employee at the front desk)
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4 Star Hotel
Great location.
The bathroom was very small without a lot of counter space. Overall, everything else was great!
The staff were so friendly! At the front desk hotel employee were rock stars!
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3+ Star Hotel
The pool was okay
location
Staff
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4 Star Hotel
The staff were friendly and efficient and hugely supportive of us Boston runners.
Clean, very well located in Downtown Boston, very good price, friendly staff.
Great location, room was clean and had lots of outlets. Hotel gave out tokens for a free clam chowder.
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3 Star Hotel
Near train station
Great restaurant: best brunch in years.
Fantastic location, great parking option.
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3+ Star Hotel
Location, cleanliness
Convenient location
The Staff were incredibly helpful and friendly.
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4 Star Hotel
Uniqueness
location, nice front desk staff
Staff
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3 Star Hotel
Location
Very quiet and clean room. Exactly what I was looking for.
location cozy clean room which was actually use friendly complimentary coffee in am
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4 Star Hotel
Open spaces are way to loud. Television did not work and AC/heating were extremely loud
a little noisey
We loved our room and were amazed by the size of the closet. The shop at the front desk was extremely useful, and the staff were always helpful.
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3 Star Hotel
I loved the staff at the breakfast bar, Hotel employee was an excellent and wonderful person. she was very kind and friendly, great customer service. she deserves a raise on her salary.
reserved a king rm was assigned a double asked why and was reassigned to king room it was not ready, the tv was on, the couch cushions were stacked on the floor, the dresser drawers open bed was not made. Went back down stairs and took the double instead
The exercise room was well equipped, and my room was more like a suite. The room exceeded my expectations.
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3+ Star Hotel
Location. It is so close to the river, Boston Commons, and the train system.
From the check in process to eating at restaurant and working with valet for our car, every member of your team was polite , happy to be there , and always smiling.
Location
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4 Star Hotel
Pricing compared to others at the time
The service and up to date cool atmosphere were outstanding. As was the location
Great staff so friendly
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4 Star Hotel
Location
Breakfast buffet was $26 which is ridiculous
The Restaurant
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2+ Star Hotel
Nothing
Loved the decor, beds were very comfortable but pillows a bit too fluffy and big. Also, parking in the area is quite limited. Loved the breakfast options and staff was very friendly and helpful.
Cleanliness
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2+ Star Hotel
Only complaint was the water pressure was pretty low in the shower.?otherwise great overall
The hallway smelled of Marijuana for 2 days. I could smell it in my room and it made my clothes smell. Very disappointing as no smoking policies have been successfully implemented in hotels for years.
Very clean and the scones are amazing
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3 Star Hotel
Elevaters made scary metalic sounds
Location was ideal for accessing various neighborhoods in Boston and easy to get to Logan Airport.
Location
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3+ Star Hotel
Location, location, location.
We had one of the best hotel experiences at The Verb. The staff absolutely amazing. Friendly and accommodating. We loved the music theme decor and the record players in each room with the massive selection of records to choose from. Amazing restaurant.
It's a great rock & roll place to stay. I've been here 3 x already. I will keep coming back.
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4 Star Hotel
Very friendly and helpful staff.
Excellent location and professional staff.
Location
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3+ Star Hotel
Cleanliness, staff professionalism, convenience of location
New
Everything
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4 Star Hotel
The staff was very friendly and the room was decorated very nicely. The bed was clean and the amenities were wonderful.
The plumbing in 2 of 3 of our rooms was bad. We had to change rooms 3 times.
The bathroom was fire ? and the staff were very kind.
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3 Star Hotel
Nice large room bathrm with a bath.
The restaurant food was awful
This is my go to hotel when im in boston its perfectly located to the things i enjoy.
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4 Star Hotel
Location ...accessible to many facilities such as shops and tram.
The staff was great and easily walkable location and street parking available
price!
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4 Star Hotel
Spacious room, perfect location, easy walking distance to everything. Very helpful staff.
Hotel was clean and staff was friendly
Flexibility
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3+ Star Hotel
Location close to MIT
It is within walking distance from Boston institutions and landmarks including Harvard University and Harvard SQ, MIT, Fenway Park and,Boson University. Located on the Charles River. Accessible by vehicle of public transportation. Shopping close by.
The proximity to the center of Cambridge
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3 Star Hotel
Clean room Comfortable bed
It?s right next to target, Pepe?s pizza, Ben and Jerry?s and other cool stores less than 1 minute walk well lit area!
Great location, nice room
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5 Star Hotel
Gave us a room on the top floor, floor 26, and also gave us information about the penthouse suite cost, and how they differentiate from online cost versus asking at the desk
I had a disappointing experience with the male front desk receptionist on the night of 4/5. He was unprofessional and seemed unfamiliar with basic procedures.
Room and view
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2+ Star Hotel
P we op
I liked everything.
It was so noisy from traffic on the road passing by. All through Saturday night you could near motorcycles and speeding cars. Otherwise,very good place. Breakfast good!
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