2.5 Star Hotel
Heritage House Inn on Cape Cod, an Ascend Collection Hotel
540 Old Colony Road, Hyannis, MA, United States View Map
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About
Elegant Accommodations Heritage House Inn on Cape Cod, an Ascend Collection Hotel in Hyannis offers a 5-star experience with an indoor swimming pool and free WiFi. Guests can relax in the hot tub or enjoy the outdoor seating area. Comfortable Amenities Rooms feature private bathrooms with walk-in showers, hairdryers, work desks, and free toiletries. Additional amenities include carpeted floors, sofas, and wardrobes, ensuring a comfortable stay. Dining Options A continental buffet breakfast is served daily, offering warm dishes, fresh pastries, fruits, and juice. The hotel provides free on-site private parking and reception staff speak English. Prime Location Located 0.6 mi from Cape Cod Gateway Airport, the hotel is a short walk from Bay View Beach (12 minutes) and John F Kennedy Hyannis Museum (1640 feet). Nearby attractions include St Francis Xavier Church and Veterans Memorial Park. Guests appreciate the convenient location, value for money, and room cleanliness.
230 Reviews
- Cleanliness
- 6.9
- Staff
- 7.4
- Location
- 8.4
What Guests Say
- “Newly painted, new floors (no carpet), new bathroom, all fresh and clean! Nice hot and cold breakfast and two pools in Comfort Inn…”
- “The rooms appeared clean although the sheets had a smell of not enough washing.”
Top Amenities
- Swimming Pool
- Free Internet Access
- Free Parking
- Free Breakfast
- Hot tub/Whirlpool
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/41 King Bed, Nonsmoking, Accessible
- Accessible bath/shower
- Accessible room
- Bath or Shower
- Carbon monoxide detector
1/4King Room - Accessible/Non-Smoking
- Accessible bath/shower
- Accessible room
- Bath or Shower
- Body soap
1/4Queen Room with Two Queen Beds - Non-Smoking
- Bath or Shower
- Body soap
- Carbon monoxide detector
- Carpeting
1/31 King Bed, Nonsmoking
- Bath or Shower
- Carbon monoxide detector
- Carpeting
- Closet
1/42 Double Beds, Nonsmoking
- Coffee/tea machine
- Desk
- Hair dryer
- Microwave
1/4King Room - Non-Smoking
- Bath or Shower
- Body soap
- Carbon monoxide detector
- Carpeting
1/22 Queen Beds, Nonsmoking
- Bath or Shower
- Carbon monoxide detector
- Carpeting
- Closet
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What Guests Loved
Based on 230 reviews
Pros +
- Newly painted, new floors (no carpet), new bathroom, all fresh and clean! Nice hot and cold breakfast and two pools in Comfort Inn across the parking lot. On side street, off Main St/Rte 28.
- The rooms appeared clean although the sheets had a smell of not enough washing.
- These basic accommodations were adequate and the cost was affordable compared to other lodging in the area.
Cons -
- Maybe so newly done that there was not a closet pole (yet) or towel racks for hanging towels (cute towel “cage” with plenty of fresh towels and washcloths :)
- The hotel did not have signs to tell me it was connected to the Comfort Inn so we spent time trying to find it. There is nothing that tells you what the wifi password is, the soaps are almost as thin as credit cards. pervasive moldiness smell.
- It was made clear to us upon check-in that this no-frills hotel is not part of Comfort Inn (which is located on the same property), caters to budget-minded customers and does not offer breakfast or anything other than basic amenities.
Newly painted, new floors (no carpet), new bathroom, all fresh and clean! Nice hot and cold breakfast and two pools in Comfort Inn across the parking lot. On side street, off Main St/Rte 28.
Maybe so newly done that there was not a closet pole (yet) or towel racks for hanging towels (cute towel “cage” with plenty of fresh towels and washcloths :)
The rooms appeared clean although the sheets had a smell of not enough washing.
The hotel did not have signs to tell me it was connected to the Comfort Inn so we spent time trying to find it. There is nothing that tells you what the wifi password is, the soaps are almost as thin as credit cards. pervasive moldiness smell.
These basic accommodations were adequate and the cost was affordable compared to other lodging in the area.
It was made clear to us upon check-in that this no-frills hotel is not part of Comfort Inn (which is located on the same property), caters to budget-minded customers and does not offer breakfast or anything other than basic amenities.
Location. Right where the ferry lands. Staff was very friendly.
There always seemed to be groups of people hanging out by the door. They were smoking outside but it's not a good feeling to be coming home at night in the dark with a handful of people outside the door. Towels were really cheap.
Manager wait til the night before arrival to tell you that they short of staff and add what do you expect for this price??? You have to walk to the desk for everything because they dont clean the rooms.A disaster
There were rooms
Expensive and the mold was bad. Also people tried to get in the children¿s rooms twice in one night
Location
Needed more lighting in bedroom.
The location
The floor creaked when you walked
Location & the room.
Bathroom waa newly renovated
?
No breakfast privileges for three whole days and NO swimming pool privileges for the three days we were there.
was not able. Was not ready early enough
mattresses were cheap , no where to hang your clothes.
Good location for walking to shops and restaurants
They are renovating the property and under new ownership so it was a bit rough looking in the hallways and main lobby. Our TV didn’t work. The person we spoke to on the phone at night couldn’t help us with the TV. No pictures on the walls and the lighting in the room was poor.
location close to the ferry and close to main street where there are restaurants
The place is under construction. New bathrooms, but the creaky floor is covered with carpet.
location close to the ferry and close to main street where there are restaurants
The place is under construction. New bathrooms, but the creaky floor is covered with carpet.
Convince
The man that answers the call of the property is not friendly and or understanding. I wanted to change my reservation dates and the tone of his voice made me just drop the phone.Checking in, I checked in at comfort in. The lady there was really friendly. Perfect person for reception.Heritage house, the carpet by the entrance is pretty filthy from the last time I was there I think il go back to either booking comfort inn or another property.I didn’t investigate much of the room but noticed a dirty shower.
It was very clean, but a little hard to find, as it was behind another hotel. It was walking distance to shopping, restaurants and the pier, which was great. We didn't need to worry about parking.
The breakfast was not real great (very limited) and we had to go out to another building to get to it. It would have been nice to at least have a coffee cart in our own building so you didn't need to trek outside in the weather. It was raining for our first two days.
Cleanness, quietness and relax
The breakfast, quality of food and timing of cafeteria closures. It closes too early I wish it could’ve stayed a bit longer.
Very convenient location, good size rooms
No closer to hang clothes
was not able. Was not ready early enough
mattresses were cheap , no where to hang your clothes.
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Hot tub/Whirlpool
- Indoor pool
- Kids' pool
Food & Drinks
- Free Breakfast
Media & Technology
- Free Internet Access
Transportation
- Free Parking
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 4:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 200.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.
Location
540 Old Colony Road, Hyannis, MA
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