Nashoba Valley Inn & Suites

Other than location, ( a grocery store within feet and a family dollar across the road) my room was clean and it only took a few minutes for the AC to cool the room which is important to me. It was 92 that day.

Nothing. I will definitely return.

I was expecting the room to have a couple bottled water. There was none. The rooms smelled horrible so I had to ask the staff to deodorize the rooms.

Location. Bed were comfortable!

Bathroom had no place to put any toiletries. Shower handle hand to turn. No coffee available in the morning.

Liked the bed, shower and that it had a refrigerator and microwave.

Staff was friendly and welcoming, especially helpful on the phone prior to my visit.

Bathroom and shower was not clean at all, funky smell in room.

Absolutely nothing!

This was the worst experience ever! The first room that they put us in, the bathroom was very dirty and there were needles with use toilet paper above the sink.

The owner was accommodating and gave us extra blankets and even gave us a different room.

The hotel was a little dirty, one room smelled of smoke and one was slightly tainted with a sewage smell.

It was close to where I had to work

The toilet was smashed the walls were smashed the doors were smashed there was holes in the wall. Kind of gross

Price and staff

Odd people staying there long term

Everything

Very friendly and accommodating staff who were happy to help even when I arrived very late at night. Clean and comfortable rooms.

I immediately didn’t even want to pull in to the place but had no choice because I bought the room to stay over for a wedding. I checked and the staff was nice. But I was skeptical when he said four times to call him if there’s any issues and asked me three times if I had stayed here before. The people that were staying there hanging outside made me extremely uncomfortable unfortunately without getting into further details. I went to the room and there was burn marks in the bathroom, blood droplets on the sheets, multiple different types of hair in the sheets and finally mystery liquids dried on wall. I got ready for the wedding and immediately left with all my things. It was straight from a movie of where you would bring back a hooker. I called the inn and they said they would issue me a refund I am waiting to see that come through if not I will file a dispute with my CC! Pictures attached :(

Never Again

No power at all to the room for over half the stay; food we put in the fridge went bad, had no lights, tv, or AC (in MID AUGUST) could not charge our phones nor could I work (I work remotely and was told there was free wifi available), property manager refused to offer any accommodations, refunds or compensation for the inconvenience, stating "it is a town issue not a hotel issue" when businesses 3 buildings away had power and were up and running. Manager refused to offer any liabilty.

The location worked well for the event we were attending in the area. About a block or so away is a great little restaurant, Tiny's. All-American fare and delightful service at reasonable prices. We felt we stepped back in time a bit there and it was a pleasure. The motel was clean and comfortable and the staff was exceptionally friendly and welcoming.

There was nothing we didn't like. The caution I would give others who might read our excellent rating from a different perspective, is that this is an old style motel that has been well refurbished. Others might not think of this as excellent, but it is a great service to offer clean, comfortable accommodations with a friendly and helpful staff at modest prices. Just what we prefer when we travel..

Bad

I immediately didn’t even want to pull in to the place but had no choice because I bought the room to stay over for a wedding. I checked and the staff was nice. But I was skeptical when he said four times to call him if there’s any issues and asked me three times if I had stayed here before. The people that were staying there hanging outside made me extremely uncomfortable unfortunately without getting into further details. I went to the room and there was burn marks in the bathroom, blood droplets on the sheets, multiple different types of hair in the sheets and finally mystery liquids dried on wall. I got ready for the wedding and immediately left with all my things. It was straight from a movie of where you would bring back a hooker. I called the inn and they said they would issue me a refund I am waiting to see that come through if not I will file a dispute with my CC! Pictures attached :(

Ron at the front desk was more than accommodating!!! Kind, friendly, helpful, even in the middle of the night.

good location

No Heat. Too many questions checking in. Banging on door at 10 AM checkout 10AM!!!!

Hello, When I just arrived and walked out from my car in the parking lot, a strange guy approached us. he seemed to want to sell something. I said : no. We left and went to the motel office. I talked to the owner, he looked outside the window and told us that that guy lived there with his brother for two days, He also told us " it is safe." so we went to our room on the ground level. In a few minute, we went out to dinner, just before we get into our car, an other strange guy approached our car, he seemed want to sell something to us. I waved hand showing :" NO" and drove away quickly. we did not feel comfortable to live there. In 10 minutes, I called the motel and told the owner about it. I told him that we were scared that two strangers approached us in 10 minutes. We did not feel comfortable or safe to stay in that motel, and we wanted our refund. He said:" You have to call police, otherwise I will not give you refund. " I called, and there was a 911 call record. I met the policeman in Ayer. I called motel again, the owner hang up and refused to talk to me. Second day, I called again, he refused to give me refund and hang up again. The attitude of owner is an issue. The experience that I had was strange and scary, Anyway, I want him to return me payment as matter of fact I did not stay there due to the above unexpected issues occurred. The owner must return me full refund. No excuses. please call me and let me know. I tried to reach booking.com, I could not. Thanks,

not safe

The beds were comfortable and the room was clean

The bed made noise when you went on it and when you got up. Also had an issue with the TV not working.