Home2 Suites by Hilton Shreveport

Very nice staff. Room was clean, comfortable and as expected.

The pool was really dirty. The breakfast sandwich fixings were not very good.

Location, cleanliness, staff was great. Breakfast was good.

The location

The room wasn't completely clean and the staff wasn't friendly.

The cleanliness was exceptional. Staff was friendly. Location was .3 miles from my project, I coulda walked over.

I honestly can't think of anything I would have changed.

Clean, good breakfast, comfortable, friendly staff.

Staff and Cleanliness

The room smelled musty/damp. The carpet in the room was actually damp when I removed my shoes.

It had the best free breakfast we have ever had.

Everything From the time you arrive till departure the property meets all your needs Very pleased with our stay and definitely will return If you travel with pets this hotel meets their need too

This hotel is GREAT!!!

Very clean rooms. Friendly staff.

The staff¿ polite and friendly

Staff was very friendly, very clean

Very very nice. For staying any length of time away from home this would be the place and lots of shops around the area!

Total nightmare, my worst experience

Wet carpet smell, had to switch room, other room had vomit inside bag with the blanket for pullout bed, dust triggered allergies, pillow cases weren’t changed, staff hung out in lobby area too much, location not pleasant, AC didn’t work well, no lotion, and no stationary. Plus the above dates are wrong. I only slept there July 4th. Still waiting for my refund for July 5th. A weekend of rest turned into an inconvenient nightmare.

Breakfast

Loud noises all throughout the night A/C didn’t work

This was a business trip and I was so pressed for time I arrived after 10 my first night and let myself in with the virtual key. Unfortunately, I had forgotten which room I reserved, it’s not on the app when you check in virtually; I didn’t know how to access WiFi. The front desk was really helpful (you really can’t replace service with virtual keys.) So, as much as I appreciated the speed of the check in and not having a plastic key, I also appreciated the staff. The housekeeping team is also very resourceful and friendly. Several went out of their way to help. I really appreciated them.It was the best shower I’d had in a LONG time; but the night I arrived we had no hot water. Harumph…The room was clean and the kitchen well appointed for a 4 day stay — full fridge, dishwasher, plenty of cutlery and dishes. (Bring your own coffee, or drink the breakfast stuff downstairs; the stuff in the room was awful.) Also, it was cold, as temperatures dropped in Louisiana that week, and the bed could use a blanket (at least in winter.) I also wish they had a usbc port in addition to the old fashioned USB for charging and maybe access to more streaming apps than Netflix. Otherwise, it is a nice place to stay.

I didn’t eat breakfast

The hot water for the shower didn’t work well. It literally took at least 20 minutes for the water to warm up enough to shower. The shower water was warm not hot.

I didn’t eat breakfast

The hot water for the shower didn’t work well. It literally took at least 20 minutes for the water to warm up enough to shower. The shower water was warm not hot.

Staff was friendly Beds and pillows were very comfortable

Needed more toilet paper supplies in the room.

It’s clean and new . Location was amazing you can walk to pretty much any restaurant you desire

Beds were to soft and pillows too high