Quality Inn Russellville

Tissue box had one tissue left in the box, toilet paper roll was empty, no spare roll in the room and the TV didn¿t work.

It was clean and quite

Pool not open which was our main reason for choosing the hotel and staff checking in not very friendly or helpful. Definitely overpriced for what you get.

Quiet, close to the areas we needed to access. Staff was friendly and courteous . Pool was clean and well maintained. Beds were very comfortable.

The only thing we didn't like, we were given a smoking room, when we really needed non-smoking.

Nothing, the location was crappy, the shower was broke and soaked the floor and you could tell it still could have been cleaner, won’t be back next year, will choose somewhere else.

Nothing, the location was crappy, the shower was broke and soaked the floor and you could tell it still could have been cleaner, won’t be back next year, will choose somewhere else.

It’s close to where we go every year for the Demo in December. It’s always clean, friendly staff.

Had a Guy doing donuts in the parking lot until 2:30 in the morning.

It was incredibly overpriced for a property under construction!No none at the desk.No decaf coffee.Construction noise and dust.

See above

Location

Needs updated. Expensive for the quality. Didn’t like the virtual assistant for check in.

The property was not clean. The carpets and furniture could have been cleaned they were dirty. The room smelled. When you turned on the water in the sink it smelled.

The area was dirty. The parking lot had cigarette butts all over the ground. The area around the building was unkept.

Kiosk was easy. Rooms were quiet, and very clean. Staff was very nice as well.

WE HAD A KING SIZE BED THAT WAS VERY COMFORTABLE, THE PILLOWS WERE COMFORTABLE AS WELL. THE HOTEL AND PROPERTY WAS VERY CLEAN AND WELL MAINTAINED. THE STAFF WAS AMAZING AND VERY NICE TO CHAT WITH. VERY ACCOMMODATING. THE CONTINENTAL BREAKFAST WAS GOOD THEY HAVE A GREAT VARIETY OF ITEMS TO CHOOSE FROM. THE COFFEE WAS VERY GOOD AS WELL & THE STAFF KEPT UP WITH IT THROUGHOUT THE MORNING.

THERE WE CONSTRUCTION WORKERS IN ALL THE ROOMS NEAR US AND THEY WERE VERY NOISY AND DISRESPECTFUL TOWARDS THE OTHER GUESTS. BEEPING THEIR HORNS AT 5:15 IN THE MORNING RIGHT OUTSIDE OUR HOTEL WINDOW. HEADLIGHTS BEAMING IN, YELLING FOR THE OTHER WORKERS TO HURRY UP. THEY WERE ALSO NOISY WHEN THEY RETURNED IN THE EVENING HANGING AROUND OUTSIDE OUR DOOR, REVVING THEIR VEHICLES, AND LEAVING TRASH EVERYWHERE THEY WERE. VERY GROSS PEOPLE AND VERY DISRESPECTFUL TO THE PROPERTY AND OTHER GUESTS. i WOULD HAVE LIKED A DIFFERENT ROOM AWAY FROM THESE MEXICAN MORONS.

WE HAD A KING SIZE BED THAT WAS VERY COMFORTABLE, THE PILLOWS WERE COMFORTABLE AS WELL. THE HOTEL AND PROPERTY WAS VERY CLEAN AND WELL MAINTAINED. THE STAFF WAS AMAZING AND VERY NICE TO CHAT WITH. VERY ACCOMMODATING. THE CONTINENTAL BREAKFAST WAS GOOD THEY HAVE A GREAT VARIETY OF ITEMS TO CHOOSE FROM. THE COFFEE WAS VERY GOOD AS WELL & THE STAFF KEPT UP WITH IT THROUGHOUT THE MORNING.

THERE WE CONSTRUCTION WORKERS IN ALL THE ROOMS NEAR US AND THEY WERE VERY NOISY AND DISRESPECTFUL TOWARDS THE OTHER GUESTS. BEEPING THEIR HORNS AT 5:15 IN THE MORNING RIGHT OUTSIDE OUR HOTEL WINDOW. HEADLIGHTS BEAMING IN, YELLING FOR THE OTHER WORKERS TO HURRY UP. THEY WERE ALSO NOISY WHEN THEY RETURNED IN THE EVENING HANGING AROUND OUTSIDE OUR DOOR, REVVING THEIR VEHICLES, AND LEAVING TRASH EVERYWHERE THEY WERE. VERY GROSS PEOPLE AND VERY DISRESPECTFUL TO THE PROPERTY AND OTHER GUESTS. i WOULD HAVE LIKED A DIFFERENT ROOM AWAY FROM THESE MEXICAN MORONS.

Room was clean, tv worked, bed was comfortable

i had to check in at night through a kiosk which took longer than i wanted it to. Also the toilet didn't feel secure to the floor, and the shower got a lot of water on the ground.

I wasn't allowed to stay by the staff because I was paying cash and they wanted an additional 100.00 for deposit. I was only there because my 18 wheeler broke down there and wouldn't be fixed until the next morning. Not a very accommodating policy or person.

I only liked the location being close to the shop. The price was ridiculous compared to other Quality Inns in the area. 143.00 a night compared to 58.00 a night in Coffeyville

Exceptionally friendly staff, good breakfast.

Exterior of the hotel needs some repairs.

The room was clean and didn’t smell bad like other rooms we have been to. No smoke smell.

The beds were very uncomfortable, the location was very noisy outside.

They had rooms available for my friend who is in a wheel chair, although they were totally booked.They front staff was very friendly.I never heard a sound from surrounding rooms.The facility at large was clean and I felt comfortable.

I did call ahead and ask if I could possibly be booked in a room in the back of the hotel, to which they said no. But it wasn't a big deal. Otherwise:I was pleased with everything. I didn't eat breakfast or use the amenities outside my room.

The location was just fine and easy to find.

The young man who checked us in was so incredibly rude. I asked about restaurants in the town other than the two I was looking at . His response was it's a small Town what do you expect. We have never been through this town before so I was curious. I asked about other hotels just to be asking. His response. you want another room .then go 40 miles up the road. What more can I say. I had already paid and I was making conversation. The room was not so clean . The base boards were nasty and something dirty had run down the bathroom wall. Hair everywhere. I will say the beds were clean. Hair in the sink.

Location

The room smelled like smoke and when I said something about it they said all they could do is spray some air fresheners in it. Then a half hour later there is a bug the size of a half dollar going across the room so I put it in a cup take it to the front desk and she laughed and said oh that’s just a beetle bug we have a hard time keeping them out.

This property had a parking spot for my truck and trailer which was appreciated. Property was close to gas station and a food place.

To start with the check in was not what I hope for. you know, back in the day people would smile , have customer service, ask how your day was and thank you for staying. none of that just what’s my name and here’s my money. upon first inspection of the room I was pleased, after using the bathroom and shower I noticed how the toilet is just loose on its base. there was hair in shower from a previous customer. I wouldn’t expect these things from a $100+ room. I went to breakfast and they had a decent selection! I won’t comment on what I would’ve wanted more I was pleased to get a little something before starting the day at least. I can deal with all that; what I can’t deal with is your staff entering my room before I checked out. from the time I went to breakfast til the time I went back to my room you guys had entered my room, took the tip I left for the housekeeper (even after the hair) it made me feel very uncomfortable. what if I was going to drop my load off then come back? what if I had left my firearm in there? what if I had company? they watched me walk to breakfast and then violated my privacy by entering without my permission. I paid for that room so it’s mine until check out. need I remind you check out is 11am not 9am?? why would you be trying to clean rooms at 9am. to maintain professionalism I held my tongue but I felt very uncomfortable when leaving your facility. the bed was nice but the pillows come on man. I slept in my truck all week and this was my one night of relaxing. I did not get as good of rest as I would’ve wanted and after that little deal I felt like I wasted my hard earned money.

Rooms were clean and all but one staff member were nice and accommodating.

I think the price per night is to high for the this rural location. The washing machine was out of service and the breakfast should be better for the amount that is being charged per night.