SureStay by Best Western South Bend

The location was really good very close to ND

The room carpet was really dirty. White socks were left black due to sticky and dirty carpet There was food in the fridge. There was crayolas on the floor. Tub with hairs and dirty. Crumbs of crackers on the floor. I would not recommend this hotel .

Breakfast in the morning was one of the best I'd ever experienced at a motel. Bed was comfortable.

Could have used another chair in the room. Also would have liked individual lights for each person in the double bed. There was a switch on each side of the bed, but it put off all the lights at the head of the bed.

Cleanliness.? breakfast

The vending machine is a normal vending machine for chips and candy.?. My pop in cans exploded when dropped.?

location and the staff.

2 bees flying around room and 1 bug on the bathroom floor. when I called to check in there was no room with 2 beds available and with 4 people I was less than thrilled. the front desk gal shandelle miraculously got us a room. dirty towels on floor.

Location.

Cleanliness, customer service

It was convenient and affordable. The bed was comfy. The room was quite large. Check in was smooth.

Close to many restaurants and highway

Found a group of men sitting on the hood of my car in hotel parking lot.

Not to fathe room was dirtyr off highway

The room was dirty ;bathroom not clean, ac was running smelled like mold, stains on some cushion near window, there were some bugs crawling on table.i have stayed at micromotels before and this has to be the moat un kept place i have stayed at.

Location.

On our last night the room next to us was extremely noise from like 10:30 P.M. until 3:00 A.M. and that¿s because we could not take it no more. I personally will not ever go back to that hotel.

The breakfast was the only good thing about this hotel

Yes the noise level and I got bit by some bug in they bed not happy at all!!!!

Good location, pretty nice for the price

The staff could greet customers a little better. Be a little friendlier. I felt like I'm burdening her interrupting her watching TV

Location

Room was dirty- carpet very dirt and stained- chair stained- toile worked very poorly- towel available poor

Dirty clerk had her kids at work running around hotel all hours jumping on funiture very unpleasant uncomfortable and unprofessional waste of money

It was clean. It was a place to sleep.

Could hear other people¿s tv at night and other people¿s arguments and slamming doors in the early morning.

Close to everything.

The "manager" is literally trying to strong arm me out of $250 claiming that there was blood on the sheets when there absolutely was not. Someone called me from Microtel 6he next day demanding $250 for sheets that I'm positive I didn't damage.

It was clean but carpet filthy room smelled like wet dog it reaked smelt awful

Guests hotel appeared to be disappointing

Location.....just down the road from my event. Across the parking lot from a Wendy's.

It was a active hotel: guests phones ringing at 12:30am, guests returning to their rooms after 1am then talking, and a a person snoring loudly which came through the walls.

Location. Near the highway. Not far from downtown.

Room smelled of cigarettes. TV didn't work right. Carpet and Linens stained. Drain in shower slow/clogged. Walls thin: Heard adjoining TV which was on 24/7. Cars loitering in parking lot all hours, smoking pot. Many. Suspected illegal activity.

Clean nice staff and the complimentary breakfast was great hot and fresh

No microwave and no water bottle in the room

Front staff was ecellent

Absolutely disgusting. Roaches in the sink. Sheet and bed were stained. Room was dirty and outdated