Fairfield by Marriott Inn & Suites O’Fallon, IL

Nice staff, friendly and courteous. That goes a long way!

Thin walls, heard every conversation, Saturday night very rude Neighbors. Was hesitant to report them. It was not a good experience. we we're in town for Memorial services and quite tired. These people were rude.

I liked the location of the hotel.

Yes, getting calls from the front desk about a complaint from a guest below us. We were only walking to the restroom or to the refrigerator. The guest also used an object of some sort to constantly bang on the ceiling. This action affected our stay.

The newness of the hotel. The place was absolutely beautiful

Not about the hotel, but the person in the room next to mine snored so loud he kept me up half the night.

Large size and very clean!!

We could always hear what was going on in the next room. TV and kids

It was quiet. The staff was very polite and the room was clean. Great location.

Great breakfast, clean rooms, great staff!

Really liked everything!

Newer, clean, updated, central location and reasonable price

My room was a tab bit warm even with the AC on

I loved the decor of the hotel and the size of our room. The breakfast was really good as well.

We had two adults and 4 kids so we needed to utilize the two queen beds and the pull out sofa. However, the mattress on the pullout sofa reeked of urine. When I went to the desk to let them know, all I was offered was a mattress pad and a sheet.

Lovely hotel. Mostly business travelers when we stayed for one night. All staff were friendly and kind. Great location and my kids loved the pool. Very clean and breakfast was organized and efficient. We will return!

It¿s always very clean, staff is friendly, and guests are generally quiet.

Parking is sometimes difficult on the weekends

New hotel. They have a bar in the lobby. It was nice to sit ans relax for awhile. The Gym looked really good aa well. I loved our room. Probably one of the fancier places i have stayed at. Nice walk in shower. Comfortable bed!

No hot tub and pool looked small.

It was clean and comfortably slept my family of 6

The pool was open!

The air conditioning unit was not easily found to control the temperature

Great breakfast clean neat comfy beds amazing staff.

The hotel was very clean and the bed was comfortable! We stayed here for a special treat for my daughter’s birthday, and it was perfect!

The location of the hotel, the cleanliness, and the rooms were amazing. The beds were comfortable, and the front desk staff was friendly and knowledgeable.

The only thing I didn't like was our room was attended to when we came back from being out with family. The garbage wasn't changed nor fresh towels replaced.

Location. Clean. Comfortable.

Over priced

The location was great and it’s a newer property. We stayed for 5 nights while visiting family.

We asked for cleaning and it was unreliable and confusing. They do something called a “refresh” instead of cleaning. Signage in the room on this would have been helpful. The mattresses need to be turned as well as ours had an indentation.

Worst Marriott experience ever .

First room tv didn’t work. It took over an hour to get someone to look at it. 2nd room took an hour to get. A girls early teen soccer tournament was staying in the hotel. They were running up and down the hallway till after 2. They took over the lounge area and bar was closed. Breakfast was good but the staff couldn’t keep up with the food trays. We had a late check out but with all the chaos, we left immediately after breakfast. Someone needs to put their foot down on the kids running rampant throughout the property!

breakfast was available

sausage was overdone, only southwest omelets and not regular.