2.5-Star Hotel

Best Western Heartland Inn

1416 Broadway Avenue East, Mattoon, IL - United States
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Best Western Heartland Inn
1/25
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  • Policies
  • Amenities
  • Reviews
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$126
per night

2.5-Star Hotel

Best Western Heartland Inn

1416 Broadway Avenue East, Mattoon, IL - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

7.8

Good

Based on 56 reviews

Location Of Hotel

8.4

Hotel Cleanliness

8.4

Hotel Staff

8.4

Overall Quality

7.8

Show 23 Verified Reviews

About

Best Western Heartland Inn is offering accommodations in Mattoon. This 2-star hotel offers a shared lounge and a 24-hour front desk. The hotel features family rooms. All guest rooms will provide guests with a fridge. The hotel offers a buffet or American breakfast. Best Western Heartland Inn has a sun terrace. University of Illinois-Willard Airport is 43 miles away.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Best Western Heartland Inn of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hygiene certification
Microwave
Non-smoking property
Pets allowed (charges may apply)
Refrigerator
Wheelchair accessible

Guest Rating

7.8

Good

Based on 56 reviews

Location Of Hotel

8.4

Hotel Cleanliness

8.4

Hotel Staff

8.4

Overall Quality

7.8

Pros +

  • The staff was very, very nice
  • Nice and clean. Wonderful breakfast
  • We were very pleasantly surprised at how nice the Hotel was. It appears it has been renovated since the pictures were taken. It is close to gas, food, and towns we were traveling to. We would stay there again.

Cons -

  • Old dirty bath tub.
  • I was truly pleased with everything. Staff us very nice.
  • The room had a wet dog smell, the shower was difficult to get working, there was NO hot water, there was mold in the bathroom, and the room was damp.

Top Quotes:

"I would recommend this hotel to anyone traveling in the Mattoon, IL area."

"Convenient location, friendly staff."

Business Traveler (18)

Solo Traveler (21)

Traveling as Couple (50)

Family with Young Children (43)

Family with Teens (7)

Senior Traveler (4)

Group Traveler (11)

10
1/28/2025
The staff was very, very nice
7
1/2/2025
Nice and clean. Wonderful breakfast
Old dirty bath tub.
10
6/15/2024
We were very pleasantly surprised at how nice the Hotel was. It appears it has been renovated since the pictures were taken. It is close to gas, food, and towns we were traveling to. We would stay there again.
I was truly pleased with everything. Staff us very nice.
1
5/18/2024
Nothing
The room had a wet dog smell, the shower was difficult to get working, there was NO hot water, there was mold in the bathroom, and the room was damp.

Room Options

King Room with Sofa - Non-Smoking

sqft • 1 King

MicrowaveNonsmokingRefrigeratorToilet paper

Room Details and Photos

Queen Room with Two Queen Beds - Non-Smoking

sqft • 1 Queen

MicrowaveNonsmokingRefrigeratorToilet paper

Room Details and Photos

1/6

2 Queen Beds,Non smoking,Microwave And Mini-Refrigerator,Wifi,Full Breakfast

sqft • 2 Queen

Air conditioningBlackout curtainsClosetCoffee/tea machine

Room Details and Photos

Location

Best Western Heartland Inn

1416 Broadway Avenue East, Mattoon, IL