2.5 Star Hotel

Jacksonville Inn and Suites

1914 Southbrooke Road, Jacksonville, IL, United States View Map

$89 nightly

includes all fees

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Jacksonville Inn and Suites

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About

Jacksonville Inn & Suites offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Visitors can take advantage of complimentary parking directly at the hotel. The accommodating team at the reception will aid you with amenities such as express check-in or check-out.Traveling with minimal luggage is achievable at Jacksonville Inn & Suites due to the hotel's laundry service ensuring your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere.

313 Reviews

6.6Pleasant
Cleanliness
4.2
Staff
2.5
Location
5.8

What Guests Say

  • “Nice breakfast.”
  • “The staff was wonderful, and the room was nice.”
  • “In a good location.”
Show 50 Verified Reviews

Top Amenities

  • Free Internet Access
  • Free Parking
  • Fitness Center
  • Accessible Rooms / Facilities
  • Pets Allowed
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

1 King Standard Communication Mobility Accessible Shwr1/1

1 King Standard Communication Mobility Accessible Shwr

1 King

  • Accessible room
2 Queen Standard1/1

2 Queen Standard

2 Queen

2 Queen Standard Communications Mobility Accessible Tub1/1

2 Queen Standard Communications Mobility Accessible Tub

2 Queen

  • Accessible room
1 King Standard1/1

1 King Standard

1 King

1 King Suite1/1

1 King Suite

1 King

1 King Standard Communications Mobility Accessible Tub1/1

1 King Standard Communications Mobility Accessible Tub

1 King

  • Accessible room

Room Details and Photos

Room Amenities

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    What Guests Loved

    6.6
    Pleasant

    Based on 313 reviews

    Location

    5.8

    Cleanliness

    4.2

    Staff

    2.5

    Overall Quality

    1.3

    Pros +

    • Location
    • The jacuzzi in my room!
    • They are working on rehabbing this property, the hallways re-carpeted and painted. They are working on rehabbing their property.

    Cons -

    • Only 1 towel, asked for more. Twice. Ones we got had literal brown stains all over them. Tv had 8 chanels and there was hair in the bed. “Breakfast” was a cereal dispenser with corn flakes and stale fruit loops, aldis cereal bars and apples.
    • The bed, the faucet on the bathtub, the efficiency of the AC
    • The room was warm when we got there and did take a while to cool down after air was on.
    Business Traveler (1)Solo Traveler (1)Traveling as Couple (1)Family with Young Children (1)Family with Teens (2)Senior Traveler (1)Group Traveler (1)Total (3)
    2Verified guestPosted on: 6-17-2026

    Only 1 towel, asked for more. Twice. Ones we got had literal brown stains all over them. Tv had 8 chanels and there was hair in the bed. “Breakfast” was a cereal dispenser with corn flakes and stale fruit loops, aldis cereal bars and apples.

    4JamesPosted on: 9-29-2025

    Location

    The bed, the faucet on the bathtub, the efficiency of the AC

    10AshleyPosted on: 7-27-2025

    The jacuzzi in my room!

    The room was warm when we got there and did take a while to cool down after air was on.

    4StephenPosted on: 5-26-2025

    They are working on rehabbing this property, the hallways re-carpeted and painted. They are working on rehabbing their property.

    The morning breakfast was a JOKE, just cancel breakfast until you are ready!!!

    7Verified guestPosted on: 4-2-2025

    Price and location

    Some inconveniences because of renovations. Ice machine and snacks only on 1st floor because of renovation.

    10BobbyPosted on: 12-8-2024

    Clean, quiet, good breakfast.

    Breakfast was always late

    5DanielPosted on: 11-3-2024

    My 3rd stay at this Baymont. It was new not that long ago, but is fading fast.

    I was unable to watch the World Series game. For some reason, FOX, a major network was not to be found.

    3Verified guestPosted on: 10-9-2024

    It was very loud and people stomping around in there. It was under renovation and it looked very dirty and messy.

    7BrucePosted on: 8-24-2024

    Liked the location and quiet.

    NO COFFEE!! Therhard on foot.e was a coffee maker in room but no coffee. There was an exposed carpet tack strip with nails sticking up at threshold to the bathroom -

    1TylerPosted on: 4-9-2024

    The hotel was disgusting and deteriorating. They had trash in the hallway and half of the rooms were closed off because they had to be repaired. The hallway had stains all of the floor and the pictures of the room do not match what it is actually like!

    1Verified Hotel GuestPosted on: 12-4-2023

    Nothing, we checked out after one night and found a better hotel

    Not clean, fixtures coming off wall, breakfast was terrible

    1Verified Hotel GuestPosted on: 10-24-2023

    Zero

    Didn¿t get the room we paid for because the lock wouldn¿t open. Room they gave us was tiny. There was water on the bathroom floor. Then water for the shower wouldn¿t shut off.

    3Verified Hotel GuestPosted on: 10-12-2023

    Quiet

    Dead bugs all over bathroom, body hair on the sheets, microwave didn¿t work

    1DennisPosted on: 9-26-2023

    Room was dirty and door key didn¿t work had to have the clerk unlock to get in.

    8Verified Hotel GuestPosted on: 6-27-2023

    Rooms were basic and clean. Good water pressure and excellent dove brand toiletries. The place is old and had a number of cosmetic defects, but the price of the room took that into account. Served the exact function we wanted... a clean bed to sleep

    1Verified Hotel GuestPosted on: 6-12-2023

    That hotel needs shut down holes in the walls broken toilet seat one room that we got assigned to wasn't even clean the bed was a mess and beer cans all over...for sure worst experience and couldn't even get a refund.

    2Verified Hotel GuestPosted on: 5-30-2023

    Location

    When we entered our room, the shower was leaking. When I notified the desk clerk he just looked at me and made no comment whatsoever. I had to ask for my receipt. Room was not clean. Not a place I would ever stay again!

    1Verified Hotel GuestPosted on: 5-30-2023

    The hotel was near the highway.

    We left shortly after arriving. The ceiling tiles were down in the hallway. There were rooms labeled with paper that said "total demo" and "take everything". The man at the front desk was not wearing shoes. The shower curtain in the room was shredded.

    2TyPosted on: 5-16-2023

    It was close to family.

    The room had pizza in the mini fridge from a prior guest. The elevator had an expired certification. The hand railing in one of the stairwells was so loose it was barely attached to the wall.

    1RaymondPosted on: 3-1-2023

    Absolutely nothing

    Room was dirty,stains on furniture bed sheets were dirty. Jacuzzi tub was dirty.

    Amenities & Policies

    Amenities

    Fitness & Spa

    • Fitness Center

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Health & Safety

    • Health Services
    • Hygiene certification

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    General

    • Pets Allowed
    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren 0 to 1 year(s) must use an extra bed (extra beds may be requested directly from the property; additional charges may apply). Guests 2 years and older are considered as adults.
    PetsPets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Hot Breakfast is served daily from 06:00 AM to 09:00 AM. Please contact the property for more information. br/ You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Location

    Jacksonville Inn and Suites

    1914 Southbrooke Road, Jacksonville, IL

    Discover the AreaJacksonville

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