2.5 Star Hotel
Jacksonville Inn and Suites
1914 Southbrooke Road, Jacksonville, IL, United States View Map
1/6About
Jacksonville Inn & Suites offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Visitors can take advantage of complimentary parking directly at the hotel. The accommodating team at the reception will aid you with amenities such as express check-in or check-out.Traveling with minimal luggage is achievable at Jacksonville Inn & Suites due to the hotel's laundry service ensuring your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere.
313 Reviews
- Cleanliness
- 4.2
- Staff
- 2.5
- Location
- 5.8
What Guests Say
- “Nice breakfast.”
- “The staff was wonderful, and the room was nice.”
- “In a good location.”
Top Amenities
- Free Internet Access
- Free Parking
- Fitness Center
- Accessible Rooms / Facilities
- Pets Allowed
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/11 King Standard Communication Mobility Accessible Shwr
- Accessible room
1/12 Queen Standard
1/12 Queen Standard Communications Mobility Accessible Tub
- Accessible room
1/11 King Standard
1/11 King Suite
1/11 King Standard Communications Mobility Accessible Tub
- Accessible room
1/4King Room
- Accessible bath/shower
- Accessible by lift
- Accessible toilet
- Air conditioning
1/4Double Room
- Accessible bath/shower
- Accessible by lift
- Accessible toilet
- Air conditioning
1/1Standard Room
1/11 King Suite Communications Mobility Accessible Shower
- Accessible room
Have a question?
Ask Penny, powered by AI. Answers are taken from property information and reviews.
What Guests Loved
Based on 313 reviews
Pros +
- Location
- The jacuzzi in my room!
- They are working on rehabbing this property, the hallways re-carpeted and painted. They are working on rehabbing their property.
Cons -
- Only 1 towel, asked for more. Twice. Ones we got had literal brown stains all over them. Tv had 8 chanels and there was hair in the bed. “Breakfast” was a cereal dispenser with corn flakes and stale fruit loops, aldis cereal bars and apples.
- The bed, the faucet on the bathtub, the efficiency of the AC
- The room was warm when we got there and did take a while to cool down after air was on.
Only 1 towel, asked for more. Twice. Ones we got had literal brown stains all over them. Tv had 8 chanels and there was hair in the bed. “Breakfast” was a cereal dispenser with corn flakes and stale fruit loops, aldis cereal bars and apples.
Location
The bed, the faucet on the bathtub, the efficiency of the AC
The jacuzzi in my room!
The room was warm when we got there and did take a while to cool down after air was on.
They are working on rehabbing this property, the hallways re-carpeted and painted. They are working on rehabbing their property.
The morning breakfast was a JOKE, just cancel breakfast until you are ready!!!
Price and location
Some inconveniences because of renovations. Ice machine and snacks only on 1st floor because of renovation.
Clean, quiet, good breakfast.
Breakfast was always late
My 3rd stay at this Baymont. It was new not that long ago, but is fading fast.
I was unable to watch the World Series game. For some reason, FOX, a major network was not to be found.
It was very loud and people stomping around in there. It was under renovation and it looked very dirty and messy.
Liked the location and quiet.
NO COFFEE!! Therhard on foot.e was a coffee maker in room but no coffee. There was an exposed carpet tack strip with nails sticking up at threshold to the bathroom -
The hotel was disgusting and deteriorating. They had trash in the hallway and half of the rooms were closed off because they had to be repaired. The hallway had stains all of the floor and the pictures of the room do not match what it is actually like!
Nothing, we checked out after one night and found a better hotel
Not clean, fixtures coming off wall, breakfast was terrible
Zero
Didn¿t get the room we paid for because the lock wouldn¿t open. Room they gave us was tiny. There was water on the bathroom floor. Then water for the shower wouldn¿t shut off.
Quiet
Dead bugs all over bathroom, body hair on the sheets, microwave didn¿t work
Room was dirty and door key didn¿t work had to have the clerk unlock to get in.
Rooms were basic and clean. Good water pressure and excellent dove brand toiletries. The place is old and had a number of cosmetic defects, but the price of the room took that into account. Served the exact function we wanted... a clean bed to sleep
That hotel needs shut down holes in the walls broken toilet seat one room that we got assigned to wasn't even clean the bed was a mess and beer cans all over...for sure worst experience and couldn't even get a refund.
Location
When we entered our room, the shower was leaking. When I notified the desk clerk he just looked at me and made no comment whatsoever. I had to ask for my receipt. Room was not clean. Not a place I would ever stay again!
The hotel was near the highway.
We left shortly after arriving. The ceiling tiles were down in the hallway. There were rooms labeled with paper that said "total demo" and "take everything". The man at the front desk was not wearing shoes. The shower curtain in the room was shredded.
It was close to family.
The room had pizza in the mini fridge from a prior guest. The elevator had an expired certification. The hand railing in one of the stairwells was so loose it was barely attached to the wall.
Absolutely nothing
Room was dirty,stains on furniture bed sheets were dirty. Jacuzzi tub was dirty.
Amenities & Policies
Amenities
Fitness & Spa
- Fitness Center
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Health & Safety
- Health Services
- Hygiene certification
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children 0 to 1 year(s) must use an extra bed (extra beds may be requested directly from the property; additional charges may apply). Guests 2 years and older are considered as adults. |
| Pets | Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Hot Breakfast is served daily from 06:00 AM to 09:00 AM. Please contact the property for more information. br/ You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Location
1914 Southbrooke Road, Jacksonville, IL
5 hotels in this area on Priceline, from $85 a night.
See all hotels nearbyDiscover the AreaJacksonville
People also liked
Currently Viewing
Jacksonville Inn and Suites
Jacksonville
includes all fees
Sleep Inn & Suites South Jacksonville
Jacksonville
includes all fees
Holiday Inn Express & Suites Jacksonville By IHG
Jacksonville
Spa
includes all fees
Quality Inn & Suites Springfield Southwest near I-72
South Springfield
Spa, Restaurant
includes all fees
Hampton Inn & Suites Springfield-Southwest
South Springfield
includes all fees
Courtyard by Marriott Springfield
South Springfield
Restaurant
includes all fees
Spark by Hilton Springfield Southwest
South Springfield
includes all fees
Staybridge Suites Hotel Springfield South By IHG
South Springfield
includes all fees