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Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 28 Verified Reviews
Located in Elgin and with Raging Buffalo Snowboard Ski Park reachable within 7.9 miles, Candlewood Suites Elgin – Northwest Chicago by IHG has express check-in and check-out, non-smoking rooms, a fitness center, free WiFi throughout the property and a shared lounge. This 2-star hotel offers a 24-hour front desk and a business center. Guests can have a drink at the snack bar. All rooms at the hotel feature air conditioning, a flat-screen TV with cable channels, DVD player, and a private bathroom with a shower, free toiletries and a hairdryer. The rooms will provide guests with a fridge. Candlewood Suites Elgin – Northwest Chicago by IHG has a grill. Batavia Depot Museum is 18 miles from the accommodation, while Arlington Park Racecourse is 21 miles from the property. Chicago O'Hare International Airport is 29 miles away.
Check-in:
After 15:00
Check-out:
Before 12:00
Pets:
Pets are allowed on request. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Room is fine
- The room was quiet and clean.
- The staff was excellent. The thermostat broke on the air conditioner and we were quickly moved to another room. We asked and received additional towels (my wife likes to shower a lot). The hotel was very quiet. Water pressure in the shower was excellent.
Cons -
- Front staff very rude
- For the almost $--- we spent for one night, there zero extras included; such as an extra pillow, blanket, not even one mini bar of soap at the bathroom sink for face washing. Also the toilet?s flushing handle did not work correctly.
- The walkway outside was cracked and could use a little work. The room was cold (my wife likes it chilly) and the bed had only 2 thin sheets. There was no blankets in the closet (for me). I would have preferred a safety bar to hold to inside the shower.
Top Quotes:
"Great room at a great price and friendly staff."
"Even though it was next to the expressway, it was very quiet."
Business Traveler (21)
Solo Traveler (41)
Traveling as Couple (52)
Family with Young Children (35)
Family with Teens (2)
Senior Traveler (2)
Group Traveler (5)
Room Options
Studio Suite
323 sqft • 1 Single
Room Details and Photos
King Studio Suite
323 sqft • 1 King
Room Details and Photos
Studio Suite with Two Double Beds
323 sqft • 2 Double
Room Details and Photos
King Studio Suite with Sofa Bed
323 sqft • 1 King and 1 Sofabed
Room Details and Photos
Studio Suite
323 sqft
Room Details and Photos
Location
Candlewood Suites Elgin - Northwest Chicago
1780 Capital Street, Elgin, IL
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