Gray Plaza Motel Benton Rend Lake I-57

It was across from a gas station.

They charged more than advertised price. Charged me for a guest when ad says price includes 2. Charged me a pet fee fort my service animal. I paid $--- for a room advertised for --- and change after tax

Clean with most of the expected amenities.

Very dated and in need of repair. It reminded me of the motels of the late 1950¿s and early 1960¿s. Definitely overpriced for what it was.

I booked the room at --- bucks but when I got there they charged me --- bucks and a checkout time they charged me 10 bucks for my dog

Only that it was located near food places

The lobby smelled like cat per. The lady questioned why we were trying to check in a little early. Had to get her hubby to get us put in. The toilet was dirty. I will not stsy there again and definetly not for --.

Very accessible and convenient location. Room is spacious

I was expecting more when they offered Free Breakfast. At least a cup of rice and fried egg would be fine. Improvement on the security aspect,like having a Gated parking space would be great.

Clean, no bugs

No ice machine

nothing it was dump

every thing its a dump you should list this dump

Location

Everything else. The front desk guy was hateful. He tried charging me 40 for showing up 5 minutes early. He quoted me a price twice much as online so i boomed online and he got mad.

Horrible place ,very dirty. Good for closing ,leave one space for the old couple live and destroy the rest and start the

Terrible bugs. All Furniture dirty,the dirtiest shower curtain I haven’t seen before

Didn't stay and they were nasty people.

I booked the room Feb.24th and April 7th when I've drove 3.5 hours due to the Eclipse there was no room for $80 dollars, but he could let me have the room for $200 dollars. Sorry but if I have booked a room and got a confirmation ,I must look like boo boo the fool. I don't think so.

The location,

The tolling was clogged with paper and the guy at the front desk wouldn't help. There were roaches and bugs in the room and bed. The walls and floor was flith6.

The rooms were clean and the water was hot.

Room 114 was great,Room 113 had problems. The lighting wasw very poor and the heater knob was missing so the room was not warm.

The owners seemed to be good people.

This is a very old and outdated hotel. When I arrived the room was very hot and very musty. There is an older like old sweaty gym clothes and curry. After I paid at the front office, I went into the room. Within 10 mins I left the room and let the owners know I could not stay in the room and asked for a refund. They refused and pointed to a sign saying "no refunds". They seemed like good people. If you stay here....please look at the room first.

There were two good things about this place. One was that the shower was really good, plenty of Hot water and good pressure. The second good thing was that the bed was really comfortable. The room was clean, I'll give it that. The internet speed was good too. The Indian family who ran the place seemed nice enough and I'm sure they were doing their best.

Oh, where to begin. Creepy. The place was obviously built in the late 1940's to mid 50's. Maybe even the early 60's and not much has been done to it since. The air conditioner was shoved through the wall haphazardly and had to be turned on via a switch on the wall and it ran, loudly, all night long. There was only one lock on the door and it didn't make me feel secure. I was the only guest in the whole place. 50-ish rooms and I was the only guest. When I first pulled up to the place I honestly thought is was a place you'd expect drug deals to be happening at.

a decent place to lay your head at night if you are just passing through like we were. I know nothing about the local restaurants, how close to any "attractions" bc we were just passing through on a 15+ hour trip. The room was comfortable: temperature, bed, refrig/microwave, nonsmoking (our "must haves" as we carry our food for reheating when on these trips). No frills, that's for sure, But we got a decent night's sleep.

wifi signal was very weak-to-nonexistent. the hole in the bathroom wall(where doorknob had punctured) and/or airconditioner(noisy, but drowned out other sounds, and was consistent 'white noise', and situated in a way that it didnt blow directly on the bed--unlike a previous hotel) resulted in numerous dead gnats and other small insects in room by morning.

It is right off the interstate and close to our destination. In a nice quiet area

Location was good and it was clean

needs updating

It was convenient to the interstate. Budget friendly. I enjoyed the retro architecture.

The internet was not high speed. It was almost non-existent.

I did not have breakfast there but Hardee’s is really close by and they are open 24 hours so we hit that on the way back there

Check in took a while and they were less than professional at check in . Guy was not even wearing a shirt.

did not serve breakfast

better drains ,better furniture wanted to charge $25.00 dollars more for early check in (10 ) and $25.00 dollars for late check in (4pm) carpet needs to be replaced the list goes on