Quality Inn - Storm Lake

Staff was nice

First room we were given was under construction. Room we stayed in was just remodeled, bathroom light switch was completely open on one side and could have caused serious injury if someone accidently put their finger in it, breakfast was stopped early.

What I about this hotel is there b

I book a room of two queen bed. when I check in, they told me they sold out of the room I book, so they have to give me a king bedroom for 4 persons. The hotel charges me again for my two nights stay.

Breakfast was a little rough. Since there seemed to be only one employee it was hard for them to keep up and breakfast changed between each morning.

Nothing to rave about

Disappointing from staff communication to toilet not working, no tv remote in room, and other little things that add up. Unfortunately it?s only hotel so they can do bare minimum.

Great staff, clean comfortable rooms at low price

 she checked us in and was great. Also liked the big room and the cleanliness of the motel. Breakfast was good.

Only, he did a great job making sure we were happy with our stay. Very personable and courteous, and professional. :)

I would love to see the pool open.

Excellent staff/service. Very friendly. Hot breakfast was very good. Made us feel welcome not only to motel, but to town. Easy commute to and from. Very clean.

Cleanliness and staff. Comfortable room.

Wi-Fi didn¿t work. Shower water barely got warm.

Customer service was great, rooms were nice, comfortable and clean. Loved this hotel.

When we got there we noticed the room door wouldn¿t lock. Took a while to get ahold of customer service. They moved us to another room which also wasn¿t able to be locked either. To be honest i Didn¿t feel safe not being able to lock my door with child

I have stayed there twice for at least 2 months each time and both times when I left the owner has got me for extra money one time I had left early he would not give me my money back for the extra day I had left then the second time he had charged another

Na

Their "upgrade" was to 1st floor and a big screen TV......didn't need either and got charged $30.....

Only issue I had was with the security in my room. I went to lock the door for the night and found that the deadbolt on the door had been cut off. I do not mean it had been removed, but actually cut off.

Good location, right next to some necessities and good restaurants. The room was clean and organized and just about everything you'd expect from a typical hotel. Nothing amazing but nothing bad either.

Having stayed in multiple rooms, there is a huge problem with static electricity. I zapped myself touching nearly everything in the room. Also, several rooms have broken or non-functional outlets/switches.

The best thing about this hotel is it¿s location.

Here is what we didn¿t like: all side doors were unable to be shut, no security then. Our rooms door handle was broken, and I mean broken. Our exhaust fan in the bathroom was missing. There were no plates to have breakfast on, was told they ranout

I stay at this hotel several times a year. My recent stay was one of my best experiences to-date. It was clean, the front desk were courteous and responsive, and I enjoyed a good night's sleep!

The location was great! Breakfast was to be included but there was only cereal available, but no milk. Not even any coffee. The guy said it was only his 2nd day & he didn't know where anything was. Then the other guy showed up & said they were short

Was told there was breakfast & was not. The am guy was very rude.

Nice room, great price. Staff was friendly and accommodating

Not much at all. Never would¿ve paid what I paid for the room had I seen it before it was already a done deal.

First the room was nothing like the picture on the Internet, Second the room was not in good shape. a broken chair (almost impossible to get out of ) it was missing one of the curtain blinds. I Was almost afraid to get in the Jacuzzi tub. Just not clean