Hilton Garden Inn Des Moines/Urbandale

Quit, and clean

When making reservations put in you have to pay for your breakfast. Provide free breakfast with Roon for club members

Clean, comfy, spacious, location and quiet. Some traffic noise but still okay. Hallway noises and from next door rooms were minimal. I felt very safe and secure staying there by myself.

Easy access, rules posted about noise/curfew, food and gas nearby, larger room with plenty of outlets

Breakfast not included, no hot tub and tiny pool, deadbolt on door didn’t work, housekeeping started at 9:15 am on a Sunday during posted quite hours

Clean and updated, has a sauna and pool, great breakfast.

The sheets were FILTHY and we had to request they change all the bedding. The carpet was covered with dog hair and there were piles of dust and trash in places around the furniture. It was disgusting.

Location, I have stayed here before

It is under construction and I was not provided that information.

I loved the room, probably the cleanest hotel I?ve stayed at for a long time. The AC was awesome. The temperature was well regulated.

The Hot tub was not in operation. I booked this hotel because I wanted to relax my knee that I am havng surgery on the following the visit. Also the breakfast was not included.They charged $8.95 for cold breakfast and yes COLD as in cereal .

Clean and welcoming. Location is close, but not too close to the interstate highway.

The TV remote did not work. It was not a big deal for me, so I did not report it, but I was surprised.

location, hospitality, service

one thing i noticed is the bathroom toilet did not look clean, there was a stain on the seat.

The gentleman at the front desk was kind and informative. The rooms were larger than I was expecting, which was a nice surprise.

The hotel had a bad smell, including in the elevator and room. The elevator was dated and slow. Be aware this hotel accepts pets. We were woken up by a barking dog in the hallway at 6am.

The overall price was excellent. The room was clean and updated. It was quite and plenty of food options in walking distance. Would definitely stay here again.

Price

This hotel was old and smelled musty or moldy. It was listed as a free breakfast but we were very disappointed to find out that it was 10.95 a person. When we asked the front desk we were told ¿ we have a Chef that cooks your meals¿ - skip this hotel!

Nice enough room and clean.

Hotel staff not enforcing mask requirements. If they aren¿t going to enforce, then their signs need to be removed.

Location right off of Interstate 80. It's nice not to have to drive through a town to get to your hotel; one block is perfect!

Nothing to not like!

Beautiful place!

They didn’t have our reservation when we got there. Ended up having to pay full price for another room. Four people in a King bed. No thanks.

We needed a place that was easy on and off of I-80. It was perfect, the gal at the front desk was exceptionally nice for 11:30 PM at night and the room was clean and comfortable. Everything that we needed :-)

Not a thing

Beautiful modern features, soft comfortable bed, friendly & professional staff.

We were really disappointed about the hot tub being out of order, its part of the reason we picked this hotel. Left us feeling cheated out of the higher price we payed when we could have picked a cheaper hotel with no hot tub and free breakfast.

The location was easy to access.

There were blood stains on my sheets. The bathroom was difficult to access as the room was very small. The shower was not Hilton quality. In fact, nothing really was. The sauna was enjoyable as was the pool. We did not eat as the restaurant was not open

Beautiful hotel, the beds we're comfortable, nice staff, clean hotel, no issues at all.

I wish they offered complementary breakfast but outside of that, no complaints.