3.5-Star Hotel

Castle Hilo Hawaiian Hotel

71 Banyan Drive, Hilo, HI - United States
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Castle Hilo Hawaiian Hotel
1/56
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$153
per night

3.5-Star Hotel

Castle Hilo Hawaiian Hotel

71 Banyan Drive, Hilo, HI - United States
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Top Amenities:

Free Internet AccessFree ParkingSwimming PoolKitchen/KitchenetteRestaurantFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

7.7

Good

Based on 2082 reviews

Location Of Hotel

8.9

Hotel Cleanliness

8

Hotel Staff

8.3

Overall Quality

7.7

Show 86 Verified Reviews

About

Featuring a tranquil location on Hilo Bay and offering breathtaking views of Mauna Kea Peak, this hotel is moments from the town of Hilo and provides spacious and modern accommodations. An endless variety of leisure activities, including world-class golf courses can be found close to the Castle Hilo Hawaiian Hotel. Guests can enjoy scenic strolls through Liliukalani Garden or along Onekahakaha Beach. Halemaumau crater, featuring waterfalls and rainforests is also nearby. In addition to an ideal location, the Hilo Hawaiian Hotel provides guests with many thoughtful amenities, including a gift shop and a freshwater pool. The guests can enjoy the in house Whiskey Steak Wine (WSW) The Steakhouse restaurant at the Hilo Hawaiian Hotel. It features first-class steaks, an array of seafood, the best wine list in East Hawai’i, and a table-side Whiskey Cart experience. Located on the lobby level, WSW The Steakhouse offers stunning views overlooking Hilo Bay. The menu features a wide selection of locally sourced produce and appetizers, Prime Grade or Premium Certified Black Angus steaks & chops, seafood, salads, sides and desserts. Daily specials and weekly features are available and include The Surf & Turf on Monday, a Wagyu Grade Tomahawk Tuesday and Wednesday Live Kona-Cold Whole Lobster. WSW also features an impressive list of exclusive fine wines and whiskeys, with wines not found elsewhere in the state and whiskeys from around the world. A floor-to-ceiling walk-around glass display showcases the restaurant’s worldly selections of wines and spirits. The display also houses a signature Whiskey Cart, from which hand-picked selections will be poured table-side to the delight of guests.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A small refrigerator or microwave is available upon request. Additional fees apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Swimming Pool
Kitchen/Kitchenette
Restaurant
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Free parking
Kitchen
Non-smoking property
Outdoor pool
Refrigerator
Restaurant(s)

Guest Rating

7.7

Good

Based on 2082 reviews

Location Of Hotel

8.9

Hotel Cleanliness

8

Hotel Staff

8.3

Overall Quality

7.7

Pros +

  • The location is great and close to everything, like airport and eateries. The staff was nice.
  • Hotel was what we expected
  • Location, and restaurant discount, free parking.

Cons -

  • When I told the front desk that I may have left something in the room, the woman told me to walk to housekeeping to see if they had it. I felt like they could've been a little more helpful by calling them instead of telling me to go downstairs.
  • The sheets had women?s hair all over them.
  • Outdated.

Top Quotes:

"Location was great, very central and close to the gorgeous Japanese Garden, Coconut Island and Downtown Hilo."

"The rooms were clean and staff was very friendly."

"Best place to stay in Hilo!"

Business Traveler (71)

Solo Traveler (149)

Traveling as Couple (622)

Family with Young Children (565)

Family with Teens (25)

Senior Traveler (28)

Group Traveler (123)

8
4/14/2025
The location is great and close to everything, like airport and eateries. The staff was nice.
When I told the front desk that I may have left something in the room, the woman told me to walk to housekeeping to see if they had it. I felt like they could've been a little more helpful by calling them instead of telling me to go downstairs.
5
4/2/2025
Hotel was what we expected
4
4/1/2025
The sheets had women?s hair all over them.
8
3/31/2025
Location, and restaurant discount, free parking.
Outdated.

Room Options

1/15

Oceanfront Room without Balcony

431 sqft • 1 King or 2 Double

Additional toiletAir conditioningAlarm clockCarpeting

Room Details and Photos

1/2

Oceanfront Room

431 sqft • 1 King or 2 Queen

Additional toiletAir conditioningAlarm clockCarpeting

Room Details and Photos

1/3

1-Bedroom Banyan View Unit

539 sqft • 1 King

Additional toiletAir conditioningAlarm clockCarpeting

Room Details and Photos

1/4

1 Bedroom Suite Ocean View

700 sqft • 2 Queen

Air conditioningClosetCoffee/tea machineDaily housekeeping

Room Details and Photos

Location

Castle Hilo Hawaiian Hotel

71 Banyan Drive, Hilo, HI