Homewood Suites by Hilton Columbus

Location, cleanliness, complimentary breakfast.

The staff was very nice Added for dislike - not enough room Somebody¿s Hair in the linen (not mine)

The lighting is poor for entrance Construction going on, no luggage racks, being used by contractors Elevators didn¿t work some floors walk excessively and carry luggage to room Breakfast was poor, no evening reception like website states

The location was safe and quiet. The building was decent.

The room itself was not very clean. The floor was splattered with stains and actually had globs of food and gum stuck to the carpet . The bedding was fine. This was not up to the quality of cleanliness of any Hilton brand property Ive ever stayed in.

Everything was good and staff was nice

No everything met to my satisfaction

Spacious rooms, professional courteous staff

Room was dirty carpet was filthy. This was my wedding weekend thank you for such a great disappointing stay.

Clean the rooms pay people more and they might workClean the carpet if you’re going to have DOGS

The room was spacious and clean

The reservationist wasn’t very friendly they didn’t greet you with a concern or a smile as if they, even care, after ringing the bell they took their own time to answer .when I came back to check in the young lady stayed on the phone at least 35 min as if it was a personal call.then a young man came in he started to get on the computer. We was sitting on the couch looking back periodically, but he never asked were we being helped then a woman came from the back and told him to wait on us , then the young lady got of the phone and helped him with the reservation because he acted like he could not do it. It took 45 min to an hour in the lobby to get a room…when we brought the keys back they was just cold…I would like a warm greeting and concern smile or just fake it it’s your duty when your job is an reservationist….

I was assigned a room that was in the middle of construction project. When I complain about the noise to the manager on duty at 9 AM on December 17, he was there a dismissive and borderline rude to me. I am a senior citizen who only wanted to express my displeasure with this particular stay. I will never recommend this hotel to anyone simply because of the customer service I received today.

Room assignment was in the area of a construction project and win the work on both days I was there. I was very disappointed with this property today.

Property is old, everything was dated. Carpet in room needs replaced. Staff was very kind. Breakfast was ok.

Older, outdated.

The breakfast was exceptional. The bed was comfortable.

There was mold in the shower at the bottom edge and around the door. It takes a long time to get hot water in the sink.

Good area

The room I had was not clean very well the furniture was terrible

Justin at the desk was Amazing! He was helpful polite friendly and professional. 10 stars just for him! He made the stay more enjoyable.The bathroom was clean. We appreciate that.

The furniture in the living area was really dirty. So much so you didn't want to sit down! Ick!!

The location and pool area was nice.

The furniture in the room is disgusting there were nasty stains all over the couch and chair.

The location

The room had a leak from the floor air conditioner. Unfortunately I stepped in a puddle due to the leak. The bathroom was dirty with the tub being the worst. I will not be going back ever again and I want a refund. The couch was gross! I couldn’t let my 9 month old sit on it… I mean I’m livid about it!

as someone who lives in columbus, this hotel is in a great, safe, centrally located area! the size of the rooms are great for just our one night stay. overall had a good experience!

the bathrooms could probably use some more love when it comes to cleaning

The room was a nice size and the staff was super friendly. The bed was comfortable and clean, and it's in a great location to access everything quickly.

Staff were great and friendly, the room I stayed in was very nice! The breakfast was fantastic. Overall, very good experience at this hotel.

My only gripe was the water pressure

The fact that it is close to good restaurants and shopping.

It actually smells like animals. The carpet needs to be clean. I’m actually on the fence about coming back.

It was clean and quiet

In the beginning, they gave my room away and caught me a room and when I left to come back to make the payment, it changed back again I was confused, But it worked out OK

The young lady at the front desk was spot on very helpful can't think of her name but I think it started with A thank you for everything