3 Star Hotel

Island City House

411 William Street, Key West, FL - United States
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Island City House
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About

Offering an outdoor pool, this historic Key West Island City House hotel is 2 minutes’ walk from the Key West sea port. Features include free WiFi, garden, and rooms with a kitchen. A seating area, en suite, and hardwood floors are provided in each Victorian-inspired room. Island City House extras include cable TV, towels, bed linen. Guests can explore the garden and terrace areas of Island City House. Luggage storage and laundry facilities are offered and other available services include car hire and bicycle hire. The hotel is also 12 minutes’ walk from the Key West Aquarium and Sunrise Pier. Guests will also be 3150 feet from Mallory Square and Key West Museum of Art & History. Parking in Old Town is limited, and if you prefer to park on the street, you may only park in a blank, white outlined space facing with traffic. You may NOT park in a space marked RESIDENTIAL. You may unload your luggage at check-in by pulling your car into our designated unloading zone at 411 William Street directly in front of the Island City House. Island City House Hotel will not be held responsible for any parking fines received for failing to comply with city parking rules. Additional parking option is Key West Parking Lot at 808 Southard St. $15 cash for 24-hours. The parking lot is located two blocks from our location.

Guest Rating

9

Exceptional

Based on 321 reviews

Facilities

8

Cleanliness

8.2

Comfort

8.8

Location

10

Satisfaction

10
Show 291 Verified Reviews

Room Options

1/4

Island City House Two-Bedroom Suite

549 sqft • 1 King • 1 Queen • 1 Sofabed

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/2

Arch House Street Queen Studio

302 sqft • 1 Queen

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/6

Arch House Two-Bedroom

496 sqft • 1 Queen • 1 Queen • 1 Sofabed

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/9

Cigar House One-Bedroom Queen Suite

453 sqft • 1 Queen • 1 Sofabed

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/3

Cigar House King

485 sqft • 1 King • 1 Sofabed

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/4

Two-Bedroom Suite (Arch House)

388 sqft • 2 Queen and 1 Sofabed

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

Island City House - All Inclusive Reviews Rating

9

Exceptional

Based on 321 reviews

Review summary

The hotel receives high praise for its cleanliness, with many reviews highlighting well-maintained rooms and daily housekeeping services. Guests appreciate the excellent location, which provides easy access to local attractions, cafes, and a charming atmosphere, making it convenient for exploration. While parking can be a challenge, the overall experience is enhanced by friendly and accommodating staff, contributing to a positive stay.

Facilities

8

Cleanliness

8.2

Comfort

8.8

Location

10

Satisfaction

10
All Reviews
Staff9.2/10
Facilities8/10
Cleanliness8.2/10
Comfort8.8/10
Location10/10
Nearby9.5/10
Satisfaction10/10
6.0

Rick

Posted on: 12-23-2025

Room was clean

Stairs to room were extremely steep, location was not as described, a lot of street noise

9.0

Dawn

Posted on: 12-6-2025

Beautiful landscaping, clean and neat. Rooms kept clean with daily housekeeping, changing towel etc.

Slightly musty smell in rooms. Would be nice to have 2 bathrooms in the 2 bedroom units. I get it is an old converted home.

10.0

Irena

Posted on: 9-11-2025

Beautiful hotel, we were so happy we choose this hotel. Excellent location, very helpfull staff, breathtaking surroundings around the hotel. We were close to every attraction so we were able to walk around the town

N/A

10.0

Melissa

Posted on: 8-16-2025

Great location, walking distance to cafes and shops. Beautiful property, gardens were amazing and pool private.

There is no parking. Maybe could use another chair in living room area.

10.0

Randy

Posted on: 7-25-2025

We lived everything about Island City House. The location to everything is fantastic. But our room was great, the staff was so friendly and helpful. The hosts are fantastic and so nice. The tropical grounds were great. Our room was wonderful and always clean. Definitely a must stay.

Can't complain about anything.

9.0

Joseph

Posted on: 7-6-2025

Great location and pretty private. Great saltwater pool..

Parking is very limited… they really need to get a real ice machine the one they have is sad… the day I was checking out I waited to after 8 am with nobody to turn my keys and do a proper check out.

9.0

George

Posted on: 6-26-2025

The room is clean. Outside/garden is cozy. Location is close to major tourist spots. Discount to the Old Town Bakery is a nice touch. We did water activities after checking out. After that, we went back to use their outdoor shower room and we were surprised to see new towels, soap, and shampoo.

It would be nice to cover the smell of the old building. No designated free parking.

9.0

Collin

Posted on: 4-21-2025

The location is excellent! The pool is good sized and well maintained. Our unit was cleaned daily and they even did the dishes! The unit itself was in very good condition with everything working as it should. It’s very quiet and the bed and pillows were very comfy.

The price.

10.0

Charles

Posted on: 4-13-2025

This was our second time staying at Island City House. We love the location, the neighborhood is quiet, and the facilities are excellent. We are frequent visitors to Key West, and Island City House has become our favorite choice!

We have no complaints about the accommodations and the service we received.

10.0

Sean

Posted on: 4-7-2025

Super cool hotel that feels like a blast from the past. Amazing location close to everything. Super roomy and comfortable room with large beds, large bathroom, kitchen, and plenty of space. Loved it.

Showing 1-10 of 28 reviews

Top Amenities:

Free Internet AccessHealth ServicesSwimming PoolSwimming PoolHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are not allowed.

Important Info:

Guests must be 25 years of age or older to book. Please note that all cancelations are subject to a cancelation fee. Contact the property for more details. The hours of operation to include the last same-day booking will be taken until 6pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Swimming Pool
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services

Daily disinfection
Facilities for disabled guests available
Family rooms
Fence around pool
Free Wi-Fi
Heated pool
Kids' pool
Non-smoking rooms available
Outdoor pool
Swimming pool

location

Island City House

411 William Street, Key West, FL

Top Hotel Destinations

$369
per night