Surf and Sand, BW Signature Collection

Nice room. Close to event we were attending plus good price

Location, staff and comfort

Paid a lot more when we decided to go a night earlier than we'd originally booked.

Wow! Superb location!!! Great to be right on the beach. Glorious sunrise to start the day. Nice breakfast and attentive staff. I would certainly stay here again.

Having to leave….

Economical choice but very comfortable and convenient, breakfast was good as well

Amelia island is known for free parking in the city and the beach etc but this hotel is not. They were nice enough to waive the fee of $12 a day, but I think it's a poor choice to charge for parking

Very friendly staff very friendly to dogs and a perfect location

Would have preferred not to have such a high pet fee

You had the choice to eat breakfast each morning to start your day. The location it was a short walk to the beach and restaurants in that area. We parked our car at hotel and walked where we wanted to go!

No everything was fine no complaints

Clean and conveniently located by beach and good restaurants

Price and location

Elevator unkept. Fan in bathroom did not work.

Cleanliness and hospitality.

Pay for parking.

Clerk at desk was very nice. Check in was easy and beds were comfortable. Breakfast was good.

Perfect location, good breakfast, friendly staff

Elevator was a little clunky and made a loud noise when the doors opened.

The rooms were large and clean

The computer systems were extremely slow and I had to wait about 20 min just to check in and get my electronic key card etc. the clerk was very nice but the delay was not fun.

Clean, super comfy bed and pillows. Close to the beach.

Old shower. Parking fees.

Location and ocean view.

The breakfast was not good. The lights from the gas station next door shown through the curtains. Costs 12 bucks a day to park at the hotel.

Hotel desk clerk clean room delicious, breakfast and great location

No airport shuttle bus was provided. Most hotels always have a shuttle bus waiting at the airport. That was very disappointing.

Proximity to the beach

The AC kept clicking on and off every 5 minutes so our sleep was rough. But the bed was so comfortable!

Proximity to the beach was great. Staff were prompt and courteous to our requests. The A/C worked well and beds were comfortable.

Had to wait on clean towels. Room door lock had to be reset and cards re-keyed twice during our 1-night stay. Breakfast hot foods were poor quality. Eggs, link sausage had no taste. Coffee in the breakfast area was not very good. Bathroom cleanliness

The staff was nice,breakfast was awesome both days of our stay and the location was great. Bed was comfortable! Will stay here again!

The best part of this hotel are two of their employees who are conscientious and hard working and trying their best to improve customers' stay. That would be Brenda, who arrives at 4:30 am and Chasity who truly tries to fix problems. THEY are the 2 stars.

YES! I had a 9 day stay.I tracked so much dirt into the bed the first night I had to request vacuuming.No bulb in the lamp,ran out of clean towels and toilet paper.Had no housekeeping until requested on my last day and still no TP, No vacuum, table crumbs

Walking distance to the beach.

When we arrived to our room found the shower curtain and liner on the vanity and had to put it up myself.