Ramada by Wyndham Monument

Easy to see from the freeway

Hard to tell....the place was closed for business and the entrance blocked.

The bed was very comfortable, and I liked the room

Nothing was well stocked if you wanted coffee in your room or go to the lobby and get it. I think there was only one house keeper, because we left at 10 am and got back to our room at 530 pm and the room wasn't made up. The motel has alot of potential.

We waited for about 45 min to check in once it was our turn she asked us to go eat them come back, which we did but once we got back check in took at least an hour. Then once we got our room key someone was already staying in our room. 2nd room was dirty.

Outdoor decor was nice--woodsey, rustic. Bed was comfortable. Free internet.

Restaurant was closed. Could hear upstairs guests conversations quite clearly when they were out on their deck, even if my patio door was closed. TV had limited channels available (multiple had audio but no picture) and would cut out. Pool closed in June.

The front desk people were friendly and it was close to my destination.

The cable to the TV wasn't hooked up, the mini fridge was dirty, there wasn't a trash can in our room, and we couldn't call anyone at the front desk for help, because their voicemail was full. And there was no breakfast.

.......drawing a blank on that question.

The noisiest hotel I ever stayed in. Paper thin walls, old single pained sliding glass door and directly off I-25 making the interstate traffic noise seem like it's 5 feet away.

Nothing I didn't even get to stay, they turned me away.

awful staff, 21 year old check in age never posted, turned me away and still charged me.

It's next to a brewery

The breakfast was a total waste of money. Save your money and get the cheaper no breakfast option and then eat locally.

Staff was rude from the beginning. We had a pet room that had some stains on the floor .One of ours was sick on the comforter .. Before they even tried to clean the comforter we were charged a 1459.00. cleaning fee for all we were supposed to have done

Location

Rude manager. Was charged 25.00 for a "stained" towel. Had bugs in the bathroom.

The hotel location was very convenient!

Drug paraphernalia in a bathroom drawer; door card quit working each day; room not cleaned 2nd day--front desk alerted cleaning staff but never cleaned; could not get toilet paper for half a day; trash overflowing in cafeteria and front desk.

Hotel Staff is friendly. Check in process was very soon. They provide complement breakfast like other similar hotel.

Total ambiance of the hotel is not good, it's not clean as expected in Ramada. Room's are not properly maintained.

The bed

The shower didn't hold hot water for long. The AC was noisy and inefficient.

Absolutely nothing. This is a low income boarding house masquerading as a hotel.

Terrible smell in the room, a mixture of mold and dirty feet. Very poor cleanliness. We only stayed because it was already too late to keep driving. Also, it is one of those hotels that take long-term tenants without telling you. STAY AWAY FROM THE PLA

Room keys did not work upon check-in, were told issue would be resolved. Upon return after several hours, keys were still not working, front desk was not apologetic and would not give any refund or compensation. Finally got switched into a new room.

It was close to where I needed to be

I got no room service and when I asked the next morning, the front desk assured me it would be done thereafter. They JUST made the bed....no new towels, no coffee, no soap refill, no shampoo or conditioner refill, etc. The towels were old & dirty.

Location

The AC/heater did not work well The bath tub was stained/dirty The wash cloth hanger n tub was broken The shower had no hot water The sink drain did not work

I have nothing but regrets

Hidden fees Disgusting room(s) Staff not knowledgeable about the area

Very convenient location and great price.

There was no hot water, the phone didn't work, the tv only got two channels, and the maid service came once for the whole week.

The price.

I feel the $100 deposit is unreasonable. I see taking a card number, but actually charging the card doesn't seem necessary. If your customers are routinely damaging stuff to that extent, maybe you should look into a better way of screening them.