TownePlace Suites by Marriott Sacramento Rancho Cordova

Hotel turned us away.

Hotel was not helpful. They did not have rooms available

The price, the bed, bathroom set up.

Clean. Quiet, modern

New and nice staff they let me check out at 2pm and check in around noon

Breakfast was stale and tasteless

Comfortable bed

Shower was super dirty. There was black hair all over the place

Very clean property, both inside and out. Staff was excellent.

While the location is convenient for train users, the train is right across the street and there is some noise from it. It wasn’t terrible, but I could hear it. On the interior, the walls are quite thin.

Very nice room..comfortable and clean with full kitchen. Nice bathroom with good water pressure. Good egg bites for breakfast. Nice/helpful front desk staff.

Next door family super noisy but quieted down eventually.

The eggs and sausage were excellent. The OJ seemed a little watered down. Overall a good breakfast.

The breakfast was not up to par because we had to wait 20min before the waffle mixture was refilled even though I was told they would bring it out soon. It seemed as if the person filling things up was unhappy.

The room is clean and spacious, the hotel is nice and modern in general, the breakfast area and selection are also good, the kitchen was nice and well equipped, and we had a nice and enjoyable stay.

The TV didn’t work during our stay. We first thought it was the remote, so we went to the front desk and got a replacement, but that didn’t work either. It turned out to be an issue with the TV itself, so we couldn’t watch anything that night. Also, the kitchen had everything except forks, which was odd — we had to use disposable ones. In the morning, the breakfast area was out of coffee. When we asked the front desk, they said it was “preparing,” but it wasn’t, and we eventually had to go to their kitchen to get some. Overall, the front desk staff didn’t seem very attentive to guests.

The room is clean and spacious, the hotel is nice and modern in general, the breakfast area and selection are also good, the kitchen was nice and well equipped, and we had a nice and enjoyable stay.

The TV didn’t work during our stay. We first thought it was the remote, so we went to the front desk and got a replacement, but that didn’t work either. It turned out to be an issue with the TV itself, so we couldn’t watch anything that night. Also, the kitchen had everything except forks, which was odd — we had to use disposable ones. In the morning, the breakfast area was out of coffee. When we asked the front desk, they said it was “preparing,” but it wasn’t, and we eventually had to go to their kitchen to get some. Overall, the front desk staff didn’t seem very attentive to guests.

Room was nice and spacious, we got the studio, it had everything in the kitchen area that was super nice even tho we didn’t use it, Hot Breakfast was good, scrambled eggs or mini omelette, sausage, waffles

The mattress was not so comfortable, but was super tired that I fell asleep

Good

I was charged twice . Manager did not want to acknowledge her error. I need to file complaint

updated facility, very cleanno cleaning product odorswell-equipped kitchenbetter than average breakfast includedgood strong coffee and REAL CREAM!

main entry to lobby had a VERY SQUEAKY door, probably just needed greased, quite annoying.

Beautiful New Spacious Woodless Facility Extremely Poor Execution & Attitudes

STAY AWAY! Breakfast was lame. Bad. Bread products, muffins, English muffins, bagels were COLD. There was toaster but no microwave, I'd never seen such small 1/2 pats of butter. Only plastic knives to cut bagels??? Snippy staff. Weird flat pancake like eggs.Huge empty space was cold, actually had a cool breeze. Why have Kelly & Mark on big screen when nobody could possibly hear it and they don't close caption it?Marriott has a Mormon influence, Book of Mormon next to Bible. But that meant I could not visit websites they didn't like. I complained and was sent to "SUPPORT." Useless, because they would not admitted my Free Wifi was restricted!!! Pretended to be a technical problem instead of the truth. WOULD NEVER STAY THERE AGAIN.It gets worse, never stayed at a hotel with a perpetually empty front desk. WTF? Maid couldn't speak English, so I told desk I'd be leaving for 90 minutes please make up my room. When I returned 2 hours later, IT HAD NOT BEEN TOUCHED. THEY SIMPLY IGNORED THE REQUEST OF A MARRIOTT BONVOY MEMBER!!! BUT GOT THE BIGGEST SHOCK WHEN I FINALLY WENT TO BED ABOUT 2 AM ONLY TO FIND, for the very first time in my 73 years, a king bed WITH NO TOP SHEET! UNDERSTAND? NO TOP SHEET!!!!!!!!! Called desk. Oh I could pick one now. INSULTING! RIDICULOUS! UNPROFESSIONAL!As I left my room in the afternoon I hear a dog barking! NEXT DOOR! Went to desk, dude told me they were "PET FRIENDLY" so I'd just have to tolerate the barking. In a HOTEL FOR PEOPLE!!!! No Mormon empathy about staying in a pet hotel!It is very new and has considerate touches in the room. Everything appears to be wood. Then you realize NONE OF IT IS REAL WOOD! IT IS ALL PLASTIC LAMINATED WOOD PRODUCT! YUCK! TV is in an odd position, not directly in front of bed, couch or desk. My TV was so faded I wanted control of the picture but had none.Automatic door required unlocking by desk employee. A Hotel you cannot simply enter....

Beautiful New Spacious Woodless Facility...

STAY AWAY! Breakfast was lame. Bad. Bread products, muffins, English muffins, bagels were COLD. There was toaster but no microwave, I'd never seen such small 1/2 pats of butter. Only plastic knives to cut bagels??? Snippy staff. Weird flat pancake like eggs.Huge empty space was cold, actually had a cool breeze. Why have Kelly & Mark on big screen when nobody could possibly hear it and they don't close caption it?Marriott has a Mormon influence, Book of Mormon next to Bible. But that meant I could not visit websites they didn't like. I complained and was sent to "SUPPORT." Useless, because they would not admitted my Free Wifi was restricted!!! Pretended to be a technical problem instead of the truth. WOULD NEVER STAY THERE AGAIN.It gets worse, never stayed at a hotel with a perpetually empty front desk. WTF? Maid couldn't speak English, so I told desk I'd be leaving for 90 minutes please make up my room. When I returned 2 hours later, IT HAD NOT BEEN TOUCHED. THEY SIMPLY IGNORED THE REQUEST OF A MARRIOTT BONVOY MEMBER!!! BUT GOT THE BIGGEST SHOCK WHEN I FINALLY WENT TO BED ABOUT 2 AM ONLY TO FIND, for the very first time in my 73 years, a king bed WITH NO TOP SHEET! UNDERSTAND? NO TOP SHEET!!!!!!!!! Called desk. Oh I could pick one now. INSULTING! RIDICULOUS! UNPROFESSIONAL!As I left my room in the afternoon I hear a dog barking! NEXT DOOR! Went to desk, dude told me they were "PET FRIENDLY" so I'd just have to tolerate the barking. In a HOTEL FOR PEOPLE!!!! No Mormon empathy about staying in a pet hotel!It is very new and has considerate touches in the room. Everything appears to be wood. Then you realize NONE OF IT IS REAL WOOD! IT IS ALL PLASTIC LAMINATED WOOD PRODUCT! YUCK! TV is in an odd position, not directly in front of bed, couch or desk. My TV was so faded I wanted control of the picture but had none.Automatic door required unlocking by desk employee. A Hotel you cannot simply enter....

Well designed, spacious rooms. Studio with kitchen amenities for simple cooking; large fridge and closet. Breakfast had both hot and cold options. No pool but outside patio allows for bbq.

Nothing really.

Very average

TV was broken, we couldn’t turn it off! We had to cover TV with a large towel to be able to sleep. Included breakfast was extremely basic!

Very nice rooms, well laid out. Breakfast was fine, with healthy options. Staff was at all times polite and responsive.

No specific complaints.

Rooms were clean and modern. Plenty of space and had a kitchenette, very nice bathroom!