Plaza la Reina

Beautiful and very clean. Own private balcony, staff very nice , right across the street from Dennys. Close to UCLA. I would recommend this hotel very highly.

Nothing

I've stayed at this property several times while visiting UCLA Medical Center, which is within walking distance. This hotel is located in the charming village of Westwood in west LA. and has a gracious "old world" mediterranean appeal. The staff is equally gracious and accommodating. The surrounding area is fun to explore and offers diverse and unique shopping and dining options. The rooms are all spacious, with kitchenettes, and designed to feel more like a home than a hotel room. None of the pricey resort fees that are popping up lately.

The beds are large and comfortable, but we've had to also use the sofa beds at times, and I found them to be soft with not much support. I think they could also back off on the linens fragrance - smell like dryer sheets which I personally dislike. If you are particular about drinking water, be sure to bring your own. There is a Target / Trader Joes just down the street.

I have stayed here 2x before and love it. It's so charming - the center garden area is so cute. It's the perfect location, walking distance to tons of restaurants and shopping. Parking on-site and for someone who uses Lyft, even though it's a busier road, there is a space for them to pick up and drop off (this part always stresses me out!). If you have trouble sleeping, I LOVE how the bedroom is away from the windows and gets completely dark. I love that there's a little step in the shower for shaving your legs too, it's the little details!! I will be back.

All was perfect except one thing: The door locks from the outside around 6pm which I think is quite early - other hotels I have been to, this starts at 10pm or so. This is not in a bad area whatsoever (it's quite nice actually) so not sure why it starts so early. Also when I checked in (appx 7-8pm) it was locked, so how am I supposed to check in?? You can see the front desk from outside and I was trying to signal and the woman (front desk staff) there was pretty nasty and said I couldn't pull on the door or it re-locks. How would I know? How else would we enter? A small sign on the door saying that would be helpful.

The room was spacious and comfortable.

No breakfast option.

Very good spacious rooms, clean and overall very good hotel

Only negative I can say - is that when I arrived, the previous guests trash was still in the trash can under the sink.

Staff was amazing!:)Location was great and safe!

The pull out sofa not comfortable.

The hotel is conveniently located, impeccably clean, and both the building and rooms are beautiful. The staff are exceptionally friendly. I always stay here whenever I come to Los Angeles. Very satisfied.

Nope

Staff were all friendly and helpful.

The room was bit dark. The facets in the bathroom were bit hard and strange but everything worked okay.

Very comfortable queen exec suite. It’s a charming property. For us the convenience of the stove fridge micro was great. The room was spacious & very comfortable. Fantastic location - walking from Trader Joe’s & target

Good location in nice neighborhood

Our stay was an absolute disaster. What bothered us the most was the false advertising — the beautiful photos on Booking.com had nothing to do with the room we actually got. Instead, we were given a completely different room, with exposed pipes running across the ceiling that created a constant, loud noise throughout the entire day and night.We could hear everything — even when someone else in the building used the toilet. On top of that, the garage entrance was located directly next to our room, and we heard every car coming in and out at all hours.The room had only one window, which faced a steel wall, so there was absolutely no natural light. Even during the day, the room was as dark as if it were 2:00 in the morning.Our stay was an absolute disaster. What bothered us the most was the false advertising — the beautiful photos on Booking.com had nothing to do with the room we actually got. Instead, we were given a completely different room, with exposed pipes running across the ceiling that created a constant, loud noise throughout the entire day and night.We could hear everything — even when someone else in the building used the toilet. On top of that, the garage entrance was located directly next to our room, and we heard every car coming in and out at all hours.The room had only one window, which faced a steel wall with another parking lot, so there was absolutely no natural light. Even during the day, the room was as dark as if it were 2:00 in the morning.