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2+ Star Hotel
Clean, convenient
The room
I stayed in four different rooms over a two week period. The sink was backed up and would not drain in two of the rooms.
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2 Star Hotel
Clean, quiet and comfortable. The bed tables and chairs were good quality. Same with the tv and refrigerator.
Not much, only the price.
Not much
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3+ Star Hotel
I can take my dog with me for a vacation.
Parking
Convenient
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2 Star Hotel
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3+ Star Hotel
Cleanliness
The bathroom
Staff was great, room was comfortable, very close to Universal Studios and Warner Brothers Studios
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3+ Star Hotel
There was scheduled maintenance by the city of LA and we had no power for one of our days. Letter from hotel said it would be minimal power but we had zero. Had to find a public restroom to get ready. The hot tub was out of service, bummer with kids
Location and receptionist was nice. Also, I was able to get street parking and did not have to pay for hotel parking.
It was clean and easy to locate.
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2+ Star Hotel
Rude staff.
Everything was good
The room was very nice, comfortable bed. Way better than expected.
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3 Star Hotel
Service
I was unable to get there, tried to call and cancel but could not get anyone to answer the phone.
The airport behind the hotel.
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2 Star Hotel
Internet never worked. That was a big deal for me. Never would have booked the hotel if I knew they were lying about having working internet.
Location
The location, pool, and hot tub. The pool and hot tub were very clean and well-maintained.
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Location and accessibility
The guy atvthe front desk was nice.
For being an older hotel the room was very clean, located very close to Universal Studios, amazing water pressure and heat in the shower. Perfect place to stay for one person for one night. The manager was very nice and friendly.
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3 Star Hotel
They haven't returned the $100 deposit to me.
I have stayed here over the years,and its location was perfect
Location
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2+ Star Hotel
Cleanliness
The Worst expirience with the recepcionist, is rude, and you can see she hates her Job! She even want to see you at yor face! The Word t expirience in a hotel.
The front desk personnel.
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3 Star Hotel
Held too much for security deposit for too long a time. Location was a really close to an homeless encampment.
The staff , and the landscaping.
Everything
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2 Star Hotel
It is very close to the universal studio
The staff were super friendly and helpful.
Chose this hotel so I could take family to Universal studios. Everything worked out great. I would stay here again.
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2+ Star Hotel
Comfortable bed and friendly staff
Hotel was Nice room looked Nice bed was big breakfast was Decent
The bed and pillows are very comfortable
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2+ Star Hotel
Everything! We?ll be staying at the Sojourn every year- or anytime we have an event at Sherman Oaks Galleria!
Location and cleanliness
Cute updated clean
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2 Star Hotel
Cash deposit only
I want a refund
Great people
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Location is great!
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2+ Star Hotel
Easy check in and out.Great staff. Great location near many points of interest.Had our own parking area.
The Staff were so helpful. I arrived late and the kind gentleman on duty walked with me to the room to ensure everything was to my liking. In the morning, after having a little coffee in the office, I also had a wonderful conversation with hotel employee.
Location, comfort of the beds, quiet area
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2+ Star Hotel
The best location
location
Close to USH.
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3+ Star Hotel
Bartender
Nothing
It was clean and in the right location
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4 Star Hotel
The valet went above and beyond to help us. Literally this was the only positive aspect of this stay. This is a 1 star hotel cosplaying as a 4 star. Plus an extra $116 in additional fees on top of the $--- this room cost for 1 night. Total RIPOFF.
Terrible
I liked the 2 free margaritas
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3 Star Hotel
location to universal studios
Very close to universal studio
It was close to Universal Studios.
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4 Star Hotel
Very beautiful hotel, classy but welcoming, professional and hospitable. I really appreciate that the hotel was providing accommodations to the First Responders who have been risking their lives to extinguish the fires and saving lives.
the ventilation system in my room was horrible. I woke up choking twice, and it was hard to catch my breath. and I had a sore throat. The hotel did give mea another room, but the damage was already done.
The hospitality. It was close to everything.
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3 Star Hotel
Nothing
Rooms were great
The room was pretty comfortable. The desk clerk was super nice and professional, especially concerning my mix-up with the booking reservation. (My fault.)
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4 Star Hotel
Location and Parking Staff was FABULOUS!
Location and friendliness of Valet
long walk to the parking garage outdoors when self-parking
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2+ Star Hotel
Everything
Cleanliness and good breakfast
The staff is nice and the breakfast is good
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2+ Star Hotel
The staff were OUTSTANDING!! Very kind, helpful, and made our stay better.
Location - close to Universal
Amazing and welcoming staff, cleaniness
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2 Star Hotel
It was awful. No one was at the office when we arrived at 4 pm. No cars in parking lot. Looked abandoned. Number on office door to call another hotel down the road.
Nothing
There was not a single staff person on site! The beds are a nightmare the shower didn¿t drain and mold everywhere. This Place is a dump the air is in the wall and was useless never stayed on. This place is not worth any money at all.
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