3 Star Hotel

Hampton Inn and Suites by Hilton Phoenix Downtown

77 E Polk St, Phoenix, AZ, United States View Map

$180 nightly

includes all fees

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Hampton Inn and Suites by Hilton Phoenix Downtown

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About

Comfortable Accommodations Hampton Inn & Suites Phenix Downtown in Phenix offers family rooms with air-conditioning, free WiFi, and modern amenities. Each room includes a work desk, TV, and free toiletries. Dining and Leisure The hotel features a family-friendly restaurant serving American cuisine, a bar, and a fitness center. Guests can enjoy a continental or buffet breakfast with warm dishes, fresh pastries, fruits, and juice. Prime Location Located in the city center, the hotel is a short walk from Copper Square and Phenix Convention Center. Phenix Sky Harbor International Airport is 3.1 mi away. Nearby attractions include Arizona State University and the Heard Museum. Guest Services The hotel offers a 24-hour front desk, daily housekeeping, room service, and luggage storage. Additional amenities include a lounge, fitness room, and bicycle parking.

804 Reviews

8.8Very Good
Cleanliness
9.1
Staff
9.0
Location
9.1

What Guests Say

  • “The breakfast was great, staff was amazing! Location was perfect for walking to the convention center!”
  • “Good rate for the location; also appreciated the free breakfast.”
Show 50 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Fitness Center
  • Accessible Rooms / Facilities
  • Free Breakfast
  • Pets Allowed
  • Non-Smoking Rooms
Show All Amenities

Room Options

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Exclusively for Priceline members Details

Queen Room with Two Queen Beds - Mobility Access/Non-Smoking1/4

Queen Room with Two Queen Beds - Mobility Access/Non-Smoking

366 sqft • 2 Queen

  • Accessible room
  • Air conditioning
  • Alarm clock
  • Bath or Shower
King Studio Suite - Non-Smoking1/4

King Studio Suite - Non-Smoking

593 sqft • 1 King

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Coffee/tea machine
Queen Room with Two Queen Beds - Hearing Access1/4

Queen Room with Two Queen Beds - Hearing Access

334 sqft • 2 Queen

  • Accessible room
  • Air conditioning
  • Alarm clock
  • Bath or Shower
King Studio Suite with Sofa Bed - Hearing Access/Non-Smoking1/4

King Studio Suite with Sofa Bed - Hearing Access/Non-Smoking

593 sqft • 1 King, 1 Sofabed

  • Accessible room
  • Air conditioning
  • Alarm clock
  • Bath or Shower
King Studio Suite with Picture Window - Non Smoking1/4

King Studio Suite with Picture Window - Non Smoking

625 sqft • 1 King

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Coffee/tea machine
2 Qns Mobility Access Roll In Shower Nosmok1/3

2 Qns Mobility Access Roll In Shower Nosmok

270 sqft • 2 Queen

  • Accessible bath/shower
  • Accessible room
  • Accessible vanities
  • Air conditioning

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.8
    Very Good

    Based on 804 reviews

    Location

    9.1

    Cleanliness

    9.1

    Staff

    9

    Overall Quality

    8.7

    Pros +

    • The breakfast was great, staff was amazing! Location was perfect for walking to the convention center!
    • Good rate for the location; also appreciated the free breakfast.
    • Great location, friendly, helpful staff, decent breakfast and fitness room. Great location in proximity to the Convention Center.

    Cons -

    • My room had a slightly foul smell. Not always noticable but smelled like kinda like ammonia...so not sure if it was from pee or nasty cleaning chemicals.
    • It really needs a pool, and parking. The valet was great, but the only option and was pricey.
    • Would be nice to have a microwave in the room. Also, while the food was plentiful at the breakfast buffet, it was not very good quality.
    Business Traveler (97)Solo Traveler (128)Traveling as Couple (224)Family with Young Children (275)Group Traveler (123)Total (917)
    8CaliberPosted on: 1-30-2026

    My room had a slightly foul smell. Not always noticable but smelled like kinda like ammonia...so not sure if it was from pee or nasty cleaning chemicals.

    8JenPosted on: 3-12-2025

    The breakfast was great, staff was amazing! Location was perfect for walking to the convention center!

    It really needs a pool, and parking. The valet was great, but the only option and was pricey.

    9BethPosted on: 11-17-2024

    Good rate for the location; also appreciated the free breakfast.

    Would be nice to have a microwave in the room. Also, while the food was plentiful at the breakfast buffet, it was not very good quality.

    10JacobPosted on: 10-29-2024

    Great location, friendly, helpful staff, decent breakfast and fitness room. Great location in proximity to the Convention Center.

    I could not get AC below 68F at night but not bad.

    9AnaPosted on: 9-22-2024

    Clean, friendly staff, good options for breakfast

    No microwave in room

    10NickPosted on: 7-30-2024

    The breakfast was amazing. Clean room. Friendly employees.

    The beds were a little stiff

    10Verified guestPosted on: 5-28-2024

    Saw dropped food in hallway left for over 24 hours

    10RuthPosted on: 4-3-2024

    Almost everything. Friendly and respectful staff.

    The AC kept me awake the first night but I figured it out by turning it off to get some sleep other than that it was perfect.

    9Verified Hotel GuestPosted on: 4-2-2024

    Close location, freindly staff, very clean

    Had to call help desk, iron missing, fridge set to too cols

    9KimPosted on: 3-3-2024

    The staff was friendly and very accomodating

    The hotel room coffee and bathroom was very limited in what they provide.

    10Verified Hotel GuestPosted on: 9-27-2023

    The location to Downtown Phoenix ASU campus. Easy walk to campus, Starbucks and restaurants.

    Water bottles in room would have been nice. But that's it.

    6Verified Hotel GuestPosted on: 9-21-2023

    Downtown location, close to amenities and freeways. Clean and the AC worked nicely.

    Paid extra for city lights, it wasn't not much of a view. No free parking and the best option they give you is their valley which is about $40 per night and every time you need to use your car, you're expected to pay tips...it adds up.

    10CaraPosted on: 8-14-2023

    Fast and easy check in. Great location to Chase field and restaurants. Good breakfast included.

    8Verified Hotel GuestPosted on: 7-28-2023

    location. good breakfast.

    reserved a KING, got 2 queens instead. NEVER even said a word about the downgrade...

    4Verified Hotel GuestPosted on: 6-29-2023

    It was within walking distance from where we needed to go for our event and offered free breakfast. The rooms appeared clean and the staff was mostly friendly.

    Our room was found to have bed bugs towards the end of our stay. We had a 5 night reservation and after confirming themselves that the room did in fact have bed bugs all they offered was a one night refund and their apology.

    9Verified Hotel GuestPosted on: 6-12-2023

    Breakfast options were great and suited my needs I was happy to have early check in as I came from the east I really like the waterpik massage shower head though would be nice to have a handheld sprayer as well Location was fantastic(near convention cn

    The HVAC unit was quite loud, and I didn't get good sleep the first night.

    10Verified Hotel GuestPosted on: 5-31-2023

    Great location, friendly staff

    More options at the breakfast bar would have been great, but otherwise definitely will stay again !!

    10AlyxPosted on: 5-30-2023

    I loved the friendly staff, the room layout and the breakfast.

    Nope, however, I heard parking can be a big headache. I didn't have my car but if I did need a hotel and had to bring my car I would probably leave it.

    10NapoleonPosted on: 4-18-2023

    Rooms are very spacious and very clean

    Parking is too steep $41 over night

    10Verified Hotel GuestPosted on: 4-3-2023

    Great location within walking distance to convention center, arena, and restaurants. Friendly, accommodating staff.

    Amenities & Policies

    Amenities

    Fitness & Spa

    • Fitness Center

    Food & Drinks

    • Free Breakfast
    • Restaurant

    Media & Technology

    • Free Internet Access

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly
    • Kid Friendly

    General

    • Pets Allowed
    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 to 2 stay free with cot. Children age 0 and above stay free with extra bed.
    PetsPets are allowed. Charges may apply.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    When travelling with pets, please note that an extra charge of USD 75 for stays 1-5 nights and USD 125 for 6 nights and above. A fee of up to USD 300 will be assessed for smoking any substance in a non-smoking room. Our rooms are equipped with smoke-sensitive sensors that detect smoke from marijuana, vapes, tobacco, e-cigarettes, or any other form of combustible smoke. Please ask the Front Desk for locations of designated outdoor smoking areas. Valet parking is available for USD 44 per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Location

    Hampton Inn and Suites by Hilton Phoenix Downtown

    77 E Polk St, Phoenix, AZ

    Discover the AreaPhoenix Downtown

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