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Property Name

Guest Rating

5+
6+
7+
8+
9+

Stars

2 stars
3 stars
4 stars
5 stars

Brands

  • Bluebay Hotels
  • City Express by Marriott
  • Independent
  • No brand
  • No Brand
  • Ocean
  • PRINCESS HOTELS
  • Sandos Hotels
  • Secrets
  • The Reef Resort

Property Types

  • Hotel
  • Resort
Secrets® Moxche Playa del Carmen - All Inclusive - Adults Only Thumbnail
Secrets® Moxche Playa del Carmen - All Inclusive - Adults Only
Playa Del Carmen, Carretera Playa Del Carmen-Cancun Km 294, Corasol
Prime Beachfront Location Secrets Moxché Playa del Carmen - Adults Only - All Inclusive in Playa del Carmen offers direct beachfront access and stunning sea views. Guests can relax on the sun terrace or take a dip in the rooftop swimming pool. Exceptional Facilities The resort features a fitness center, spa facilities, tennis court, and free WiFi. Additional amenities include a hot tub, steam room, and yoga classes. Dining Experience A modern, romantic restaurant serves French, Italian, Japanese, Mexican, and other cuisines. Breakfast, brunch, lunch, and dinner are available, accommodating vegetarian, vegan, gluten-free, and dairy-free diets. Comfortable Accommodations Rooms include air-conditioning, private bathrooms, balconies, and sea views. Additional amenities include mini-bars, free toiletries, and soundproofing. Nearby Attractions Playa del Carmen Beach is a 15-minute walk away, and Cozumel International Airport is 27 mi from the resort.
8.95 Reviews | 5 Star Hotel
9

Food, ambience, things to do

5

Swimming pools...when they are clean.

10

Location and amenenities

5 Recent Reviews

Starting From

$476

per night

Platinum Yucatan Princess All Inclusive Suites and Spa Resort Adults Only Thumbnail
Platinum Yucatan Princess All Inclusive Suites and Spa Resort Adults Only
Playa Del Carmen, Calle Quinta Avenida Mz 20 Lt 006
Offering an outdoor swimming pool and a spa and wellness center, Platinum Yucatan Princess Adults Only - All InclusiveAll Suites & Spa Resort is located 6.2 mi from Playa del Carmen main square. Free WiFi access is available throughout. The suites will provide you with a TV and air conditioning. Featuring a spa bath, the private bathroom also comes with a hairdryer and bathrobes. Extras include a mini-bar, an iPod dock and a seating area. At Platinum Yucatan Princess Adults Only - All InclusiveAll Suites & Spa Resort you will find 1 international buffet and 4 a la carte restaurants (without previous reservation), a tennis court and a fitness center. Other facilities offered at the property include entertainment staff, a nightclub and water sports facilities. This property is 10 minutes’ drive from Plaza Las Américas Shopping Center and 11 mi from Xcaret Park. Cancún International Airport is 31 mi away.
8.05 Reviews | 5 Star Hotel
10

Staff was very nice and accommodating, food and drinks were amazing, the resort was very clean, and the ambiance was very tranquil.

9

The grounds were very pretty, bartenders made good drinks, staff was very good!

5

It was modern, clean, and had attentive kind staff.

5 Recent Reviews

Starting From

$221

per night

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Thumbnail
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only
Playa Del Carmen, 1a. Avenida Esquina Calle 26, Colonia Centro
Prime Location Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only is located in Playa del Carmen city center, offering a convenient base with Playa del Carmen Beach just a 6-minute walk away. Cozumel International Airport lies 22 mi from the resort. Exceptional Facilities Guests enjoy beachfront access, an infinity swimming pool, spa facilities, fitness center, water sports, and a lush garden. Additional amenities include a terrace, restaurant, bar, and free WiFi. Comfortable Accommodations Rooms feature air-conditioning, balconies with sea or garden views, private bathrooms, and modern comforts such as mini-bars and flat-screen TVs. Dining Experience The modern, romantic restaurant serves Italian, Japanese, Mediterranean, Mexican, and international cuisines, accommodating vegetarian, vegan, gluten-free, and dairy-free diets.
8.35 Reviews | 5 Star Hotel
8

Proximity to the center of town

6

Location. That said its family-friendly so loud, loud local nearby day club and outrageously expensive for what you get f&b-wise.

1

You allowed someone to steal my identity and charge $3000 to my credit card.

5 Recent Reviews

Starting From

$262

per night

The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive Thumbnail
The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive
Playa Del Carmen, 1ª Avenida Nte. & Calle 28 Nte, Gonzalo Guerrero, 77720 Playa Del Carmen, Q.R.
Located in the middle of downtown Playa del Carmen, The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive Suites - Optional Gourmet All Inclusive has an outdoor swimming pool and a fitness center. This property is located a short distance from attractions such as ADO International Bus Station and Playa del Carmen Maritime Terminal. Both free WiFi and private parking are available on site. All guest suites at the hotel are equipped with a seating area and a flat-screen TV. Suites are complete with a private bathroom equipped with free toiletries and all suites will provide you with a balcony. At the The Reef 28 you will find a restaurant serving Mexican, American and Asian cuisine. Staff is always available to help at the reception. The Reef 28 is located 0.9 mi from a disabled - friendly beach. The nearest airport is Cozumel international Airport at 12 mi from the hotel.
8.04 Reviews | 4.5 Star Hotel
9

Clean and helpful

6

Location was close to 5th Avenue and perfect

5

The price was the best option for the cleanliness of the hotel.

4 Recent Reviews

Starting From

$137

per night

Grand Riviera Princess - All Inclusive Thumbnail
Grand Riviera Princess - All Inclusive
Playa Del Carmen, Prolongacion 5 Avenida Manzana 20 Lote 006
Located on the beautiful Riviera Maya, this 5-star resort is 5.6 mi from downtown Playa del Carmen. The beachfront resort features 12 swimming pools some with internal hot tubs and spacious suites with a private balcony. Guests of the Grand Riviera Princess-All Inclusive can relax at Spa Princess, offering body and hair treatments. Active guests will enjoy the state-of-the-art fitness center and 6 tennis courts and 2 paddle courts. With 2 international Main Buffets and 7 a la carte restaurant on-site, guests of Grand Riviera Princess can enjoy a variety of cuisine, from Swiss specialties at La Fondue to Asian dishes at Miso. The 9 bars, including Tequila poolside bar, offers cocktails and beer throughout the property. A 24 hours Sport Bar is also included. A flat-screen satellite TV and a fully-stocked mini-bar are standard in every modern suite at Grand Riviera. All suites include a sofa bed and marble bathroom. Many suites include a spa bath. El Cameleon Golf Club is 2.5 mi from the resort. Cancun International Airport is a 45-minute drive away. There is no capacity for extra beds in the room. Please take note that we have a Municipality Tax of : 1st guest : $35 MXN per room per night 2nd guest : $23.46 MXN per room per night for all the bookings. 3rd guest : $17.60 MXN per room per night for all the bookings. This Tax will be paid directly at the property at the check in.
7.55 Reviews | 5 Star Hotel
7

The staff and rooms were good.

10

The resort is clean, bright and spacious with amazing food, amazing greenery and beautiful design inside and out. I appreciate the friendly and hardworking staff at the bars and buffet restaurants, as well as the helpful concierge and housekeeping teams.

1

People that travel and temperatures of pool

5 Recent Reviews

Starting From

$207

per night

Grand Sunset Princess - All Inclusive Thumbnail
Grand Sunset Princess - All Inclusive
Playa Del Carmen, Prolongacion 5ta Avenida, Mz 20 Lote 006
Prime Beachfront Location Grand Sunset Princess - All Inclusive in Playa del Carmen offers direct beachfront access with Playa del Carmen Beach just a 2-minute walk away. Guests enjoy a year-round outdoor swimming pool, lush gardens, and a terrace with stunning views. Exceptional Facilities The resort features spa facilities, a fitness center, tennis court, and a yoga and fitness studio. Free WiFi is available throughout the property, ensuring connectivity for all visitors. Comfortable Accommodations Rooms include air-conditioning, private bathrooms, balconies, and modern amenities such as mini-bars and flat-screen TVs. Family rooms and ground-floor units cater to various guest needs. Dining Experience A modern restaurant serves Italian, Mexican, seafood, Asian, European, and barbecue grill cuisines. A buffet breakfast is available, complemented by a bar offering a variety of beverages.
7.85 Reviews | 5 Star Hotel
10

beautiful landscaping and cleaniness

7

We had an amazing time.The amenities the service the food and the personel were perfect.We had a great time and we enjoyed everything single min.The only reason we are not giving 5 star (which we were going to) is due to the taxi partner to PDC(shuttle)

8

Nice hotel with lots of pools. Grounds were well maintained and the room was spacious and quite nice.

5 Recent Reviews

Starting From

$179

per night

Blue Bay Grand Esmeralda - All Inclusive Thumbnail
Blue Bay Grand Esmeralda - All Inclusive
Playa Del Carmen, Carr. Chetumal, Puerto Juarez Km 300
On the beach in the Riviera Maya district of Playa del Carmen, this all-inclusive hotel offers private beach access, an on-site spa, and several specialty restaurants. The rooms at BlueBay Grand Esmeralda overlook the sea, and include satellite TV. They come with a minibar and safe. Guests can enjoy water sports such as snorkeling and windsurfing at this Playa del Carmen resort. A gym and sauna are on the property. A game room and kids club are available. The shops and restaurants of Playa del Carmen’s Fifth Avenue are only 15 minutes from BlueBay Grand Esmeralda. Cancun is less than an hour from this resort.
6.15 Reviews | 4 Star Hotel
3

Some of the staff was very friendly, the pool was very clean, even though it was just a pretty big one

6

Decent food choices

3

How clean it was kept.

5 Recent Reviews

Starting From

$142

per night

The Reef Coco Beach & Spa- Optional All Inclusive Thumbnail
The Reef Coco Beach & Spa- Optional All Inclusive
Playa Del Carmen, Region 6, Flamingo. Lt. 1 Mz .7, Luis Donaldo Colosio
This beachfront resort in Playa del Carmen offers stunning views of the Playa del Carmen Reef and is just a short 5-minute walk from the vibrant 5th Avenue entertainment area. On-site amenities include a refreshing outdoor swimming pool and a full-service spa. Each room is equipped with either a king-size bed or two double beds, a private bathroom with a hairdryer and vanity mirror, air conditioning, a ceiling fan, TV, telephone, alarm clock, safety deposit box, and ironing facilities. Every room at The Reef Coco Beach also features a furnished balcony or terrace. Guests can enjoy a variety of recreational activities right at the beach, including snorkeling, diving, and kayaking. The hotel also offers a Kids Club with games for children and free Wi-Fi in the lobby. Experience the Fragata Beach Club, your exclusive haven for stylish seaside relaxation. Located along the pristine coastline next to The Reef Coco Beach, this private beach club offers an elevated vacation experience. Enhance your stay with a special upgrade to our Fragata Beach Club, reserved exclusively for our esteemed guests. Enjoy personalized service, gourmet seafood and beverage selections, and exquisite furnishings, all while being serenaded by the soothing sea breeze. Don't miss out on this opportunity to be pampered throughout your stay.
7.45 Reviews | 3.5 Star Hotel
9

Great place good food great pool

8

Bartender was the best at making and mixing drinks

10

The all inclusive breakfast was a nice feature the dinner buffet was changing daily they had two different options of fine dining which was very nice staff was remarkably friendly and kind and polite and helpful

5 Recent Reviews

Starting From

$150

per night

Ocean Riviera Paradise - All Inclusive Thumbnail
Ocean Riviera Paradise - All Inclusive
Playa Del Carmen, Crta. Cancún Chetumal, Km 296, Manzana 020, Lote 007-1, Playa Xcalacoco
Beachfront Location Ocean Riviera Paradise All Inclusive in Playa del Carmen offers direct beachfront access with stunning sea views. Guests can relax on the sandy shores or take a dip in the outdoor swimming pool. Comfortable Accommodations Rooms feature air-conditioning, private bathrooms, and modern amenities such as mini-bars and free WiFi. Family rooms and ground-floor units provide comfortable spaces for all travelers. Dining Experience The resort features a family-friendly restaurant serving French, Italian, Mexican, and international cuisines. Dining options include brunch, lunch, dinner, and cocktails in traditional, modern, and romantic settings. Leisure Facilities Guests can enjoy spa facilities, a fitness center, tennis court, and waterpark. Additional amenities include a kids' club, outdoor play areas, and evening entertainment. Nearby Attractions Playa del Carmen Beach is a 3-minute walk away, and Cozumel International Airport is 26 mi from the resort.
7.75 Reviews | 4.5 Star Hotel
5

The only thing I can think of is the wait staff at the restaurants was really pleasant.

4

The weather, the lobby, the decoration of the grounds

4

Options for children

5 Recent Reviews

Starting From

$224

per night

Impression Moxché by Secrets - Adults Only Thumbnail
Impression Moxché by Secrets - Adults Only
Playa Del Carmen, Ruta 142
Prime Beachfront Location Impression Moxché by Secrets - Adults Only in Playa del Carmen offers a private beach area and beachfront access. Guests enjoy stunning sea views and direct beachfront access. Exceptional Facilities The resort features a rooftop swimming pool, spa facilities, sun terrace, and lush gardens. Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add
9.05 Star Hotel

Starting From

$634

per night

El Beso Adults Only at Ocean Riviera Paradise All Inclusive Thumbnail
El Beso Adults Only at Ocean Riviera Paradise All Inclusive
Playa Del Carmen, Crta. Federal Cancún Chetumal, Km 296, Manzana 020, Lote 007-1, Playa Xcalacoco
Beachfront Location El Beso Adults Only at Ocean Riviera Paradise All Inclusive in Playa del Carmen offers direct beachfront access with stunning views. Guests can relax on the year-round outdoor swimming pool or enjoy the serene garden. Comfortable Accommodations Rooms feature air-conditioning, private bathrooms, and balconies. Additional amenities include bathrobes, mini-bars, and free WiFi in public areas. Dining Experience The romantic restaurant serves international cuisine with a variety of breakfast options. Live music and evening entertainment enhance the dining experience. Leisure Facilities The resort includes a fitness center, spa facilities, and massage services. Guests can also enjoy fitness classes and a hot tub. Nearby Attractions Playa del Carmen Beach is a 3-minute walk away, and Cozumel International Airport is 26 mi from the property. Highly rated for its excellent service and dining options.
7.95 Reviews | 5 Star Hotel
2

The location was nice.

7

The Room and Asian restaurant

6

Specialty Restaurants were spot on. Pools were amazing. Most of the staff were really friendly.

5 Recent Reviews

Starting From

$243

per night

The Fives Downtown Hotel & Residences, Curio Collection by Hilton Thumbnail
The Fives Downtown Hotel & Residences, Curio Collection by Hilton
Playa Del Carmen, Avenida 10 Norte & Calle 2
Located in Playa del Carmen, less than 0.6 mi from ADO International Bus Station, The Fives Downtown Hotel & Residences, Curio Collection by Hilton provides accommodations with private parking, a fitness center and a bar. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi. Every room comes with a TV with cable channels. Guests at the hotel can enjoy an American breakfast. Curio Collection by Hilton offers a sun terrace. Access to the outdoor swimming pool and business center is provided to all guests of the accommodations. Popular points of interest near The Fives Downtown Hotel & Residences, Curio Collection by Hilton include Playa del Carmen Maritime Terminal, Disabled-friendly beach and Kool Beach Club. The nearest airport is Cozumel International, 21 mi from the hotel, and the property offers a paid airport shuttle service.
8.05 Reviews | 4.5 Star Hotel
9

Their bed was very comfortable. I have difficulty sleeping so this really helped make my trip more pleasant.

10

My experience at the Fives hotel was awesome. Great location great food and wonderful staff. The room was very clean.

5

This hotel had the best location, it is very clean and has a wonderful pool!

5 Recent Reviews

Starting From

$87

per night

Hotel Indigo Playa del Carmen by IHG Thumbnail
Hotel Indigo Playa del Carmen by IHG
Playa Del Carmen, 1a. Avenida Norte #300 Col. Gonzalo Guerrero
Comfortable Accommodations Hotel Indigo Playa del Carmen by IHG in Playa del Carmen offers family rooms with sea or city views. Each room includes air-conditioning, a private bathroom, and free WiFi. Exceptional Facilities Guests can enjoy a rooftop swimming pool, fitness center, sun terrace, restaurant, and bar. Additional amenities include a 24-hour front desk, concierge service, and paid on-site private parking. Dining Experience The modern, family-friendly restaurant serves American and Mexican cuisine with vegetarian and dairy-free options. Breakfast includes local specialties, fresh pastries, and a variety of beverages. Prime Location Playa del Carmen Beach is a 5-minute walk away, and Cozumel International Airport is 22 mi from the hotel. Walking tours and other activities are available nearby.
8.55 Star Hotel

Starting From

$106

per night

Mahekal Beach Front Resort and Spa Thumbnail
Mahekal Beach Front Resort and Spa
Playa Del Carmen, Calle 38 Norte Con Zona Federal Maritima
Prime Beachfront Location Mahekal Beach Front Resort & Spa in Playa del Carmen offers direct access to a private beach area and beachfront. Guests enjoy stunning sea views and a serene setting with a lush garden. Exceptional Facilities The resort features an infinity swimming pool, fitness center, sun terrace, and spa facilities. Additional amenities include a restaurant, bar, and free WiFi in public areas, ensuring a comfortable and relaxing stay. Comfortable Accommodations Rooms offer private bathrooms, air-conditioning, terraces, balconies, and sea views. Family rooms and ground-floor units cater to various guest needs, while amenities such as a mini-bar and work desk enhance the stay. Dining Experience The family-friendly restaurant serves American, Mexican, Argentinian, local, and international cuisines with vegetarian and gluten-free options. Breakfast includes local specialties, warm dishes, and fresh fruits.
7.85 Reviews | 4 Star Hotel
10

This hotel is right on the beach and was very laid back and relaxing. We loved walking around and that it was dog friendly!

5

Location.

3

The location is great

5 Recent Reviews

Starting From

$194

per night

Casa Maca Thumbnail
Casa Maca
Playa Del Carmen, Av Benito Juárez, Centro
Comfortable Accommodations Casa Maca in Playa del Carmen offers family rooms with air-conditioning, private bathrooms, and free toiletries. Each room includes a TV, wardrobe, and tiled floors, ensuring a pleasant stay. Leisure Facilities Guests can relax on the sun terrace, in the garden, or by the year-round outdoor swimming pool. Free WiFi is available throughout the property, enhancing connectivity. Convenient Location Located less than 0.6 mi from Playa del Carmen Beach and 21 mi from Cozumel International Airport, Casa Maca provides easy access to local attractions. Public transport options nearby and a convenient location are highly appreciated by guests.
7.92 Star Hotel

Starting From

$34

per night

Hyatt Centric Playa del Carmen  Thumbnail
Hyatt Centric Playa del Carmen
Playa Del Carmen, Calle 12 Entre 5ta Ave 10 S/N Centro
Hyatt Centric Playa del Carmen - Downtown House & Beach House is ideally located in the heart of Playa del Carmen, just steps from the vibrant 5th Avenue and only 984 feet from 28 de Julio Square. Guests can enjoy two distinct experiences: Beach House, offering direct access to the beach, and Downtown House, which features a vibrant city atmosphere and a rooftop with stunning ocean views, allowing guests to enjoy the best of both worlds – lively city life and the tranquility of the coast. Family-friendly and pet-friendly, the hotel features year-round outdoor pools and a fitness center. Indulge in delicious meals or refreshing cocktails at any of our 3 restaurants and bars, whether at the rooftop in Downtown House or beachfront at the Beach House. Every room is spacious and stylish, has air-conditioned, and equipped with a flat-screen TV with cable channels and Chromecast. Certain units include a comfortable seating area to unwind after a day of exploration, and for your comfort, bathrobes and complimentary toiletries are provided. Guests will enjoy additional perks, including Tequila or Mezcal tastings, daily bottled water, and fast Wi-Fi access. Hyatt Centric Playa del Carmen is conveniently located just 2297 feet from the ADO International Bus Station and 2953 feet from the Playa del Carmen Maritime Terminal. Cancun International Airport is the nearest airport, just a 45-minute car drive away. Whether you’re seeking beachfront relaxation or vibrant city adventures, Hyatt Centric Playa del Carmen offers an unforgettable experience for every traveler.
8.21 Reviews | 4.5 Star Hotel
10

The location staff amenities and condition of the facilities is very nice.

1 Recent Review

Starting From

$94

per night

Posada Olmeca Thumbnail
Posada Olmeca
Playa Del Carmen, Av 15 Entre Calle 2 Norte Y Av Juarez Lote 8 Manzana 9
Comfortable Accommodations Posada Olmeca in Playa del Carmen offers family rooms with private bathrooms, air-conditioning, and free toiletries. Each room includes a seating area, TV, and electric kettle. Leisure Facilities Guests can relax in the garden or on the terrace. The hotel features a waterpark and a tour desk for exploring the area. Convenient Services The hotel provides private check-in and check-out, a 24-hour front desk, and free on-site parking. Additional services include room service and a paid airport shuttle. Prime Location Playa del Carmen Beach is a 5-minute walk away, and Cozumel International Airport is 21 mi from the property.
7.1

Starting From

$27

per night

Serenity Hotel Boutique by Alsol Thumbnail
Serenity Hotel Boutique by Alsol
Playa Del Carmen, 10 Avenida Norte Y Calle 40 Norte, Mz 150, Lt 20, 21 Y 22, 77720, Playa Del Carmen, Quintana Roo, Mexico
Elegant Accommodations Serenity Hotel Boutique By Alsol in Playa del Carmen offers 5-star comfort with spacious rooms and modern amenities. Guests enjoy free WiFi, air-conditioning, and private bathrooms with free toiletries. Exceptional Facilities The hotel features a rooftop swimming pool, sun terrace, and a family-friendly restaurant serving Mexican cuisine. Additional facilities include a bar, outdoor seating area, and live music. Prime Location Playa del Carmen Beach is a 7-minute walk away, and Cozumel International Airport is 22 mi from the property. Nearby attractions include Xcaret Park and Tulum. Guest Satisfaction Highly rated for room comfort, size, and convenient location, the hotel ensures a pleasant stay for all visitors.
8.45 Reviews | 4 Star Hotel
1

Breakfast Server

5

When I walked in the unit my initial impression was very positive because of its size and furnishings. It felt upscale and modern.

5

The air conditioning.

5 Recent Reviews

Starting From

$51

per night

Viva Maya by Wyndham, A Trademark All Inclusive Resort Thumbnail
Viva Maya by Wyndham, A Trademark All Inclusive Resort
Playa Del Carmen, Paseo Xaman-Ha, Lote Hotelero No. 5, Fracc. Playacar
Located only a short distance from Playa del Carmen, this beachfront, all-inclusive resort features exceptional accommodations, dining options, daily and nightly programs as well as activities for the entire family. Viva Wyndham Maya offers a variety of recreational activities that the entire family can enjoy. Plan the day with help from the on-site tour desk, learn to dance with one of the hotel's dance classes or shop for gifts at the boutique. The all-inclusive package offers all meals and snacks; unlimited cocktails, beverages and wine; a cocktail to welcome you upon your arrival; unlimited non-motorized sports; taxes and gratuities; daily activities’ programs. There is something for everyone at the Viva Maya. With numerous children's programs, including daily movies, craft projects and games, as well as endless water sports and gourmet dining, every stay is sure to be unforgettable.
7.15 Reviews | 3.5 Star Hotel
7

The location and beach is amazing. White sand, great shade under the palm trees. Staff were hard working and quick to meet our needs. Lobby staff gave great recommendations for places to go. The room was very clean. Tropical feel was fun.

7

Close the beach & shopping

1

Nothing like after food poisoning.

5 Recent Reviews

Starting From

$364

per night

Gran SAHARA Thumbnail
Gran SAHARA
Playa Del Carmen, Av.15 Entre Calle 8 Y Callejón Del Arte
Gran SAHARA is located in Playa del Carmen, 0.7 mi from ADO International Bus Station. Boasting an outdoor swimming pool, the hotel is close to several noted attractions, around 1 mi from Playa del Carmen Maritime Terminal. The property is located 1 mi from Disabled-friendly beach and 1.9 mi from Church of Guadalupe. At the hotel, the rooms are fitted with a wardrobe, a flat-screen TV and a private bathroom. Free WiFi is available to all guests, while certain rooms here will provide you with a balcony. The units will provide guests with a fridge. The accommodations offers a terrace. Speaking both English and Spanish, staff at the reception can help you plan your stay. Quinta Alegria Shopping Mall is 2297 feet from Gran SAHARA. Cancun International Airport is 34 mi from the property, and the property offers a paid airport shuttle service.
7.11 Reviews | 2 Star Hotel
3

Location

1 Recent Review

Starting From

$37

per night

City Express by Marriott Playa Del Carmen Thumbnail
City Express by Marriott Playa Del Carmen
Playa Del Carmen, Av. Balamkanche Lt 4 Mza 30 Playacar Fase Ii, Fraccionamiento Playa Fase Ii.
This modern hotel is 1.1 mi from Playa del Carmen Beach. It features free Wi-Fi, a beach club and a gym. Air-conditioned rooms at Cityexpress Playa del Carmen have flat-screen cable TV and a work desk. All rooms have a private bathroom. The hotel has a 24-hour reception where guests can make use of the safety deposit boxes. Laundry and dry cleaning services are both available for an extra charge. Xcaret and Xplor Parks are within a 10-minute drive of the hotel. The resort’s lively 5th Avenue is a 5-minute drive away. Transportation Hotel - Beach Club (Sr. Frogs y Kool Beach) schedule: 9:00 am, 11:00 am y 1 :00pm, limited seats, with previous reservation.
6.51 Reviews | 2.5 Star Hotel
6

Easy to found

1 Recent Review

Starting From

$63

per night

Great Villas estudios & residences - THE KAHLO Thumbnail
Great Villas estudios & residences - THE KAHLO
Playa Del Carmen, 22 Calle Norte Entre Av. 30 Y 35
Elegant Accommodations Great Villas estudios & residences - THE KAHLO in Playa del Carmen offers 5-star comfort with family rooms. Each room features air-conditioning, a terrace, and a private bathroom with free WiFi. Exceptional Facilities Guests can relax on the terrace or enjoy the year-round outdoor swimming pool. Additional amenities include a kitchenette, bathrobes, and a work desk. Prime Location Playa del Carmen Beach is a 14-minute walk away, while Cozumel International Airport is 22 mi from the hotel. Reception staff speak English, Spanish, and French. Guest Satisfaction Guests appreciate the room cleanliness and excellent service.
8.55 Star Hotel

Starting From

$19

per night

Casa Volt Thumbnail
Casa Volt
Playa Del Carmen, Ave Cmt, Esq. Av 25 Colonia Zazil Ha
Elegant Accommodations Casa Volt in Playa del Carmen offers a 5-star experience with a sun terrace and free WiFi in public areas. Guests enjoy sea views, balconies, and a swimming pool. Comfortable Amenities Rooms feature air-conditioning, private bathrooms, hairdryers, refrigerators, work desks, free toiletries, showers, TVs, and wardrobes. Additional amenities include tea and coffee makers, microwaves, and kitchenware. Convenient Location Playa del Carmen Beach is a 12-minute walk away. Cozumel International Airport is 22 mi from the hotel. Nearby attractions include the Playa del Carmen Tourist Center and the Playa del Carmen Marina. Exceptional Service Guests appreciate the attentive staff, excellent service, and the convenient location.
7.31 Reviews | 2 Star Hotel
10

Location and cleanness

1 Recent Review

Starting From

$28

per night

Paradisus Playa del Carmen - Riviera Maya- All Inclusive Thumbnail
Paradisus Playa del Carmen - Riviera Maya- All Inclusive
Playa Del Carmen, 5th Ave, Mza 569, Lot 1 Luis Donaldo Colosio, Solidaridad
Exceptional Facilities Paradisus by Meliá Playa del Carmen in Playa del Carmen offers a spa and wellness center, a year-round outdoor swimming pool, a lush garden, and a terrace. Guests enjoy free WiFi, massage services, and a fitness room. Comfortable Accommodations Rooms feature private bathrooms, air-conditioning, terrace or pool views, and amenities such as bathrobes, mini-bar, and free toiletries. Additional facilities include a hot tub, hairdryer, and work desk. Dining Experience The family-friendly restaurant serves Italian, Mexican, Steakhouse, local, Asian, and international cuisines. Dining options include brunch, lunch, dinner, high tea, and cocktails. Prime Location Playa del Carmen Beach is a 17-minute walk away, and Cozumel International Airport is 24 mi from the hotel. Guests appreciate the child-friendly and family-friendly atmosphere.
8.03 Reviews | 5 Star Hotel
1

Food was good specially the dinner but breadfast was the same all days never change the menú they take foverer to serve the food but the instalations was ok

5

Lots of activities for kids. Loved the bounce houses by the pool. Great customer service

5

The staff was very polite and the food was good.

3 Recent Reviews

Starting From

$472

per night

Select Club At Sandos Playacar All Inclusive - Adults Only Area Thumbnail
Select Club At Sandos Playacar All Inclusive - Adults Only Area
Playa Del Carmen, Calle Paseo Xaman-Ha Lote 1 Mza 1 Fracc
The Select Club is a private Adults Only section located inside Sandos Playacar, an all inclusive beach resort designed for all kinds of vacationers. Exclusively for ages 18 and up, this Adults Only section is located in an isolated area of the resort with its own ocean front pool, snack bar with Premium drinks specializing in ceviches and BBQ for lunch, an aquatic ping pong table, and pool concierge service. The resort also features a buffet breakfast and two Premium Bars exclusively for Select guests, each with concierge service, a bar with Premium liquors, hors d’oeuvres and coffee service, a lounge area with TV, free WiFi and computers. Select guests also have access to a private beach area with hammocks, loungers, a beach bar and waiter service. In addition to all this amenities exclusively for Select Club guests, it also includes all inclusive access to the restaurants, other pools, many activities and immense white sand beach of Sandos Playacar Beach Resort.
6.75 Reviews | 4 Star Hotel
1

all inclusive

6

The staff was very friendly and they were always cleaning. The place was spotless. The dinner in the restaurant was also very tasty. The best part about this resort is the amazing beach with crystal clear waters.

10

We loved the nice beach, palm trees, shallow water, nice garden, evening programs, small animals in the garden, friendly people and the expert staff, (Gaby, Maria in the spa and Andy at the bike tour.) We liked the stuff at the beach breakfast place.

5 Recent Reviews

Starting From

$186

per night

Calma Chicha Rooms Thumbnail
Calma Chicha Rooms
Playa Del Carmen, Calle 6 Nte 796 796
Comfortable Accommodations Calma Chicha Rooms in Playa del Carmen offers family rooms with sea views, air-conditioning, terrace, balcony, private bathroom, work desk, and shower. Essential Facilities Guests enjoy a sun terrace and free WiFi. The hotel features an outdoor seating area, picnic area, and tour desk. Convenient Location Playa del Carmen Beach is a 2-minute walk away. Cozumel International Airport is 21 mi from the property.
7.52 Star Hotel

Starting From

$31

per night

Antera Hotel & Residences Thumbnail
Antera Hotel & Residences
Playa Del Carmen, Calle 10 Y 6
Prime Location Antera Hotel & Residences in Playa del Carmen offers a convenient location with Playa del Carmen Beach just a 3-minute walk away. Cozumel International Airport is 21 mi from the property. Exceptional Facilities Guests enjoy a rooftop swimming pool, sun terrace, and lush garden. The hotel features a bar, hot tub, and outdoor seating area. Free WiFi is available throughout the property. Comfortable Accommodations Rooms include air-conditioning, balconies with garden or city views, and private bathrooms. Additional amenities include bathrobes, free toiletries, and flat-screen TVs. Dining Options Breakfast options include continental, American, and à la carte with local specialties and warm dishes. The pool bar offers a variety of beverages.
8.05 Reviews | 3.5 Star Hotel
5

The hotel had a professional and understanding staff considering I needed a refund for three out of the four nights I booked. It was clean and the room was comfortable.

10

very clean; everything works well, has a fridge, friendly staff; has parking, it's close to the nice area in Playa del Carmen.

2

Staff are helpful.

5 Recent Reviews

Starting From

$85

per night

AMANÁA Hotel Boutique Thumbnail
AMANÁA Hotel Boutique
Playa Del Carmen, Calle 20 Norte Entre Avenida 30 Y Avenida 35
Elegant Accommodations AMANÁA Hotel Boutique in Playa del Carmen offers a 5-star experience with a terrace, outdoor swimming pool, and free WiFi. Guests enjoy city views and a fitness room for leisure. Comfortable Amenities Rooms feature air-conditioning, private bathrooms, city views, free toiletries, mini-bars, showers, wardrobes, and TVs. Family rooms are available, and the hotel provides a 24-hour front desk and concierge services. Dining Options An American breakfast is served with juice, cheese, and fruits. Additional dining options include a bar and room service. Prime Location Playa del Carmen Beach is a 13-minute walk away. Cozumel International Airport is 22 mi from the hotel.
7.25 Star Hotel

Starting From

$27

per night

Rodina - Hotel Boutique Thumbnail
Rodina - Hotel Boutique
Playa Del Carmen, 490 Calle 44 Norte
Prime Location Rodina - Hotel Boutique in Playa del Carmen offers a convenient location less than 0.6 mi from Playa del Carmen Beach. Cozumel International Airport is 22 mi away. Exceptional Facilities Guests enjoy a year-round outdoor swimming pool and free WiFi. Additional amenities include a paid shuttle service, outdoor seating area, bicycle parking, express check-in and check-out, bike hire, and a tour desk. Comfortable Accommodations Rooms feature air-conditioning, private bathrooms with free toiletries, mini-bars, and balconies with city views. Additional amenities include kitchenettes, sofa beds, and work desks. Guest Satisfaction Highly rated for its convenient location, room cleanliness, and swimming pool.
8.92.5 Star Hotel

Starting From

$29

per night

Holiday Inn Express And Suites Playa Del Carmen By IHG Thumbnail
Holiday Inn Express And Suites Playa Del Carmen By IHG
Playa Del Carmen, Av. Constituyentes Manzana 039
Located in Playa del Carmen, Holiday Inn Express & Suites - Playa del Carmen has an outdoor swimming pool, fitness center and free WiFi. The property is close to several noted attractions, around less than 0.6 mi from Kool Beach Club and around a 2-minute walk from Quinta Alegria Shopping Mall. The property is on downtown. At the hotel, each room includes a desk and a flat-screen TV. Rooms are complete with a private bathroom, while some units also offer a balcony. All rooms will provide guests with a microwave and mini-bar. Continental breakfast option is available daily at the accommodations. Guests can make use of the business center to work or head for a sightseeing trip organized by the tour desk. Languages spoken at the reception include English and Spanish. ADO International Bus Station is 1.4 mi from Holiday Inn Express & Suites - Playa del Carmen, while Playa del Carmen Maritime Terminal is 1.7 mi from the property. Cozumel International Airport is 21 mi away.
8.13 Reviews | 3 Star Hotel
2

I like the pool

6

The pool and location

10

Almost everything

3 Recent Reviews

Starting From

$69

per night

Where to stay in Playa Del Carmen

Learn about the top neighbourhoods of Playa Del Carmen

Explore 5 Star Playa Del Carmen Hotel
Secrets® Moxche Playa del Carmen - All Inclusive - Adults Only Thumbnail

Secrets® Moxche Playa del Carmen - All Inclusive - Adults Only

Prime Beachfront Location Secrets Moxché Playa del Carmen - Adults Only - All Inclusive in Playa del Carmen offers direct beachfront access and stunning sea views. Guests can relax on the sun terrace or take a dip in the rooftop swimming pool. Exceptional Facilities The resort features a fitness center, spa facilities, tennis court, and free WiFi. Additional amenities include a hot tub, steam room, and yoga classes. Dining Experience A modern, romantic restaurant serves French, Italian, Japanese, Mexican, and other cuisines. Breakfast, brunch, lunch, and dinner are available, accommodating vegetarian, vegan, gluten-free, and dairy-free diets. Comfortable Accommodations Rooms include air-conditioning, private bathrooms, balconies, and sea views. Additional amenities include mini-bars, free toiletries, and soundproofing. Nearby Attractions Playa del Carmen Beach is a 15-minute walk away, and Cozumel International Airport is 27 mi from the resort.

8.95 Reviews | 5 Star Hotel
9

Food, ambience, things to do

5

Swimming pools...when they are clean.

10

Location and amenenities

5 Recent Reviews
Starting From
$476/day
Platinum Yucatan Princess All Inclusive Suites and Spa Resort Adults Only Thumbnail

Platinum Yucatan Princess All Inclusive Suites and Spa Resort Adults Only

Offering an outdoor swimming pool and a spa and wellness center, Platinum Yucatan Princess Adults Only - All InclusiveAll Suites & Spa Resort is located 6.2 mi from Playa del Carmen main square. Free WiFi access is available throughout. The suites will provide you with a TV and air conditioning. Featuring a spa bath, the private bathroom also comes with a hairdryer and bathrobes. Extras include a mini-bar, an iPod dock and a seating area. At Platinum Yucatan Princess Adults Only - All InclusiveAll Suites & Spa Resort you will find 1 international buffet and 4 a la carte restaurants (without previous reservation), a tennis court and a fitness center. Other facilities offered at the property include entertainment staff, a nightclub and water sports facilities. This property is 10 minutes’ drive from Plaza Las Américas Shopping Center and 11 mi from Xcaret Park. Cancún International Airport is 31 mi away.

8.05 Reviews | 5 Star Hotel
10

Staff was very nice and accommodating, food and drinks were amazing, the resort was very clean, and the ambiance was very tranquil.

9

The grounds were very pretty, bartenders made good drinks, staff was very good!

5

It was modern, clean, and had attentive kind staff.

5 Recent Reviews
Starting From
$221/day
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Thumbnail

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

Prime Location Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only is located in Playa del Carmen city center, offering a convenient base with Playa del Carmen Beach just a 6-minute walk away. Cozumel International Airport lies 22 mi from the resort. Exceptional Facilities Guests enjoy beachfront access, an infinity swimming pool, spa facilities, fitness center, water sports, and a lush garden. Additional amenities include a terrace, restaurant, bar, and free WiFi. Comfortable Accommodations Rooms feature air-conditioning, balconies with sea or garden views, private bathrooms, and modern comforts such as mini-bars and flat-screen TVs. Dining Experience The modern, romantic restaurant serves Italian, Japanese, Mediterranean, Mexican, and international cuisines, accommodating vegetarian, vegan, gluten-free, and dairy-free diets.

8.35 Reviews | 5 Star Hotel
8

Proximity to the center of town

6

Location. That said its family-friendly so loud, loud local nearby day club and outrageously expensive for what you get f&b-wise.

1

You allowed someone to steal my identity and charge $3000 to my credit card.

5 Recent Reviews
Starting From
$262/day
Explore 4 Star Playa Del Carmen Hotel
The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive Thumbnail

The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive

Located in the middle of downtown Playa del Carmen, The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive Suites - Optional Gourmet All Inclusive has an outdoor swimming pool and a fitness center. This property is located a short distance from attractions such as ADO International Bus Station and Playa del Carmen Maritime Terminal. Both free WiFi and private parking are available on site. All guest suites at the hotel are equipped with a seating area and a flat-screen TV. Suites are complete with a private bathroom equipped with free toiletries and all suites will provide you with a balcony. At the The Reef 28 you will find a restaurant serving Mexican, American and Asian cuisine. Staff is always available to help at the reception. The Reef 28 is located 0.9 mi from a disabled - friendly beach. The nearest airport is Cozumel international Airport at 12 mi from the hotel.

8.04 Reviews | 4.5 Star Hotel
9

Clean and helpful

6

Location was close to 5th Avenue and perfect

5

The price was the best option for the cleanliness of the hotel.

4 Recent Reviews
Starting From
$137/day
Blue Bay Grand Esmeralda - All Inclusive Thumbnail

Blue Bay Grand Esmeralda - All Inclusive

On the beach in the Riviera Maya district of Playa del Carmen, this all-inclusive hotel offers private beach access, an on-site spa, and several specialty restaurants. The rooms at BlueBay Grand Esmeralda overlook the sea, and include satellite TV. They come with a minibar and safe. Guests can enjoy water sports such as snorkeling and windsurfing at this Playa del Carmen resort. A gym and sauna are on the property. A game room and kids club are available. The shops and restaurants of Playa del Carmen’s Fifth Avenue are only 15 minutes from BlueBay Grand Esmeralda. Cancun is less than an hour from this resort.

6.15 Reviews | 4 Star Hotel
3

Some of the staff was very friendly, the pool was very clean, even though it was just a pretty big one

6

Decent food choices

3

How clean it was kept.

5 Recent Reviews
Starting From
$142/day
Ocean Riviera Paradise - All Inclusive Thumbnail

Ocean Riviera Paradise - All Inclusive

Beachfront Location Ocean Riviera Paradise All Inclusive in Playa del Carmen offers direct beachfront access with stunning sea views. Guests can relax on the sandy shores or take a dip in the outdoor swimming pool. Comfortable Accommodations Rooms feature air-conditioning, private bathrooms, and modern amenities such as mini-bars and free WiFi. Family rooms and ground-floor units provide comfortable spaces for all travelers. Dining Experience The resort features a family-friendly restaurant serving French, Italian, Mexican, and international cuisines. Dining options include brunch, lunch, dinner, and cocktails in traditional, modern, and romantic settings. Leisure Facilities Guests can enjoy spa facilities, a fitness center, tennis court, and waterpark. Additional amenities include a kids' club, outdoor play areas, and evening entertainment. Nearby Attractions Playa del Carmen Beach is a 3-minute walk away, and Cozumel International Airport is 26 mi from the resort.

7.75 Reviews | 4.5 Star Hotel
5

The only thing I can think of is the wait staff at the restaurants was really pleasant.

4

The weather, the lobby, the decoration of the grounds

4

Options for children

5 Recent Reviews
Starting From
$224/day
Explore 3 Star Playa Del Carmen Hotel
The Reef Coco Beach & Spa- Optional All Inclusive Thumbnail

The Reef Coco Beach & Spa- Optional All Inclusive

This beachfront resort in Playa del Carmen offers stunning views of the Playa del Carmen Reef and is just a short 5-minute walk from the vibrant 5th Avenue entertainment area. On-site amenities include a refreshing outdoor swimming pool and a full-service spa. Each room is equipped with either a king-size bed or two double beds, a private bathroom with a hairdryer and vanity mirror, air conditioning, a ceiling fan, TV, telephone, alarm clock, safety deposit box, and ironing facilities. Every room at The Reef Coco Beach also features a furnished balcony or terrace. Guests can enjoy a variety of recreational activities right at the beach, including snorkeling, diving, and kayaking. The hotel also offers a Kids Club with games for children and free Wi-Fi in the lobby. Experience the Fragata Beach Club, your exclusive haven for stylish seaside relaxation. Located along the pristine coastline next to The Reef Coco Beach, this private beach club offers an elevated vacation experience. Enhance your stay with a special upgrade to our Fragata Beach Club, reserved exclusively for our esteemed guests. Enjoy personalized service, gourmet seafood and beverage selections, and exquisite furnishings, all while being serenaded by the soothing sea breeze. Don't miss out on this opportunity to be pampered throughout your stay.

7.45 Reviews | 3.5 Star Hotel
9

Great place good food great pool

8

Bartender was the best at making and mixing drinks

10

The all inclusive breakfast was a nice feature the dinner buffet was changing daily they had two different options of fine dining which was very nice staff was remarkably friendly and kind and polite and helpful

5 Recent Reviews
Starting From
$150/day
Viva Maya by Wyndham, A Trademark All Inclusive Resort Thumbnail

Viva Maya by Wyndham, A Trademark All Inclusive Resort

Located only a short distance from Playa del Carmen, this beachfront, all-inclusive resort features exceptional accommodations, dining options, daily and nightly programs as well as activities for the entire family. Viva Wyndham Maya offers a variety of recreational activities that the entire family can enjoy. Plan the day with help from the on-site tour desk, learn to dance with one of the hotel's dance classes or shop for gifts at the boutique. The all-inclusive package offers all meals and snacks; unlimited cocktails, beverages and wine; a cocktail to welcome you upon your arrival; unlimited non-motorized sports; taxes and gratuities; daily activities’ programs. There is something for everyone at the Viva Maya. With numerous children's programs, including daily movies, craft projects and games, as well as endless water sports and gourmet dining, every stay is sure to be unforgettable.

7.15 Reviews | 3.5 Star Hotel
7

The location and beach is amazing. White sand, great shade under the palm trees. Staff were hard working and quick to meet our needs. Lobby staff gave great recommendations for places to go. The room was very clean. Tropical feel was fun.

7

Close the beach & shopping

1

Nothing like after food poisoning.

5 Recent Reviews
Starting From
$364/day
Antera Hotel & Residences Thumbnail

Antera Hotel & Residences

Prime Location Antera Hotel & Residences in Playa del Carmen offers a convenient location with Playa del Carmen Beach just a 3-minute walk away. Cozumel International Airport is 21 mi from the property. Exceptional Facilities Guests enjoy a rooftop swimming pool, sun terrace, and lush garden. The hotel features a bar, hot tub, and outdoor seating area. Free WiFi is available throughout the property. Comfortable Accommodations Rooms include air-conditioning, balconies with garden or city views, and private bathrooms. Additional amenities include bathrobes, free toiletries, and flat-screen TVs. Dining Options Breakfast options include continental, American, and à la carte with local specialties and warm dishes. The pool bar offers a variety of beverages.

8.05 Reviews | 3.5 Star Hotel
5

The hotel had a professional and understanding staff considering I needed a refund for three out of the four nights I booked. It was clean and the room was comfortable.

10

very clean; everything works well, has a fridge, friendly staff; has parking, it's close to the nice area in Playa del Carmen.

2

Staff are helpful.

5 Recent Reviews
Starting From
$85/day

Frequently Asked Questions

What are the standard hotel check-in and check-out times in Playa del Carmen?

Standard check-in is typically 3:00 PM and check-out is 12:00 PM. Many international chains and larger resorts offer early check-in or late check-out for a fee or based on room availability; confirm specific terms with your property.

What taxes and mandatory fees will I see on hotel bills in Quintana Roo?

Federal VAT (IVA) applies to lodging in Quintana Roo at 16%. Hotels may also itemize 'impuesto de hospedaje' or local occupancy fees, which can range from 3-5% or be a fixed MXN charge. Always check final invoice line-items before payment.

How much does the seasonal price swing affect mid-range hotel rates in Playa del Carmen?

Typical mid-range nightly rates increase by 30-100% from low season (Sep-Oct) to high season (Dec-Apr). During peak events like Christmas or Semana Santa, rates may rise by more than 100% versus late-September pricing. Check specific dates on major online travel agencies, direct hotel sites, or metasearch platforms.

How do hotel neighborhoods like Centro/5th Avenue, Playacar, and northern Playa del Carmen compare?

Centro/5th Avenue offers the highest walkability to shops and beaches, usually 0-10 minutes on foot to the beach. Playacar (gated, south of 5th Ave) is 2-3 km away (5-10 minutes by car) and features more resorts and quieter streets. North Playa has longer beach stretches but fewer services within walking distance (typically 5-20+ minutes to 5th Ave). Expect Playacar and resort rates to be roughly 10-40% higher than downtown options outside major events.

What is the usual hotel Wi-Fi speed and coworking availability for remote work in Playa del Carmen?

Hotel Wi-Fi speeds are variable; many mid-size hotels advertise 20-50 Mbps. Dedicated coworking spaces in town advertise 50-200+ Mbps and offer day passes. If stable Wi-Fi is critical, run a speed test on arrival and confirm coworking proximity before booking, especially in budget or boutique hotels.

What lodging-relevant safety or scam issues should I expect near hotels in Playa del Carmen?

Common issues include aggressive timeshare or excursion sales near 5th Avenue and unauthorized taxi offers at arrival points. For safer transit from Cancún Airport to Playa del Carmen, use the official ADO bus, which takes about 1 hour and costs $15-$21 USD (approx. 260-370 MXN) one-way. Always confirm taxi credentials and prices before boarding.

How do weather events like hurricanes affect hotel availability, power, or refunds?

Hurricane season runs June-November, peaking in August and September. Major tropical storms can cause multi-day power outages and mass cancellations. Hotels and booking platforms generally apply force majeure or cancellation rules for named storms. Monitor local authority advisories and check hotel storm procedures if traveling during hurricane season.

How common are accessible rooms and step-free access in Playa del Carmen hotels?

Larger resorts and international chains often list accessible rooms. Many small boutique hotels are single-level or have stairs and may lack elevators. To ensure your needs are met, confirm features such as step-free and ramp access, widened doors, roll-in showers, visual alarms, elevators, and pool lifts directly with the property before booking.

What are the common payment, currency, deposit, and card-conversion norms at hotels in Playa del Carmen?

Mexican Pesos are standard; USD is accepted at many hotels but usually at a less favorable exchange rate or via dynamic currency conversion (DCC). Credit cards are widely accepted. Properties often pre-authorize a hold of about one night's rate or a security deposit, typically $15-$120 USD (approx. 260-2,100 MXN). Ask for the final currency and hold amount at booking.

What are typical family/child and pet policy patterns in Playa del Carmen hotels?

Most all-inclusive resorts have child pricing tiers, often letting infants or toddlers stay free (ages 0-2 free, ages 3-11 at child rates). Pet-friendly hotels are less common; where allowed, pet fees typically range from $15-$36 USD (approx. 260-620 MXN) per night. Always verify with the property.

Top Tips

  • Book Playa Del Carmen hotels at least 5 months in advance for December to April stays, as rates can increase 40-60% in peak season with beachfront rooms especially in demand. To keep flexibility, check the cancellation policy for possible changes in your plans.
  • Save on extra charges by booking boutique hotels, as many all-inclusives add MX$340-850 (approx. $15-50 USD) per night in resort fees, while smaller properties rarely require these. Confirm the fee status during booking to avoid unexpected charges at check-in.
  • Choose Centro for budget hotels and easier nightlife access; nightly rates average MX$1,020-1,700 (approx. $60-100 USD) and 5th Avenue clubs are 5-10 minutes on foot. Playacar hotels start at MX$2,040+ (approx. $120+ USD), mainly providing a quieter, gated setting.
  • Remote workers should confirm Wi-Fi speed with recent test results, since some hotels provide under 10 Mbps even when listing 'high-speed.' Choose properties guaranteeing 25 Mbps or faster to ensure smooth video calls and streaming.
  • Pay hotel bills in pesos (MXN) to avoid dynamic currency conversion at poor exchange rates, which can add about 5-8% extra cost if billed in US dollars. Insist on MXN at payment to receive fair rates.
  • Skip all-inclusive plans if you want to discover Playa Del Carmen’s local eateries; top taquerias charge around MX$85 (approx. $5 USD) per meal, compared to daily upcharges of MX$510+ (approx. $30+ USD) at all-inclusives. Confirm nearby restaurant and street food options for more variety.
  • Request upper-floor rooms during the rainy season (June-October), as ground-floor areas may flood and have higher humidity. Staying higher up helps reduce mold exposure and increases comfort, especially important for guests with sensitivities.
  • For airport transfers, use ADO buses from Cancún Airport to Playa Del Carmen; rides take about 1 hour and cost MX$200 (approx. $12 USD), saving over MX$645 (approx. $38 USD) compared to typical taxi fares. Buses have luggage storage and air conditioning.
  • Some hotels provide free transport to cenotes, saving about MX$340+ (approx. $20+ USD) per guest. Ask about available cenote access and shuttle times when booking if you plan to visit these unique swimming spots.
  • Tip housekeeping daily at MX$20-40 (approx. $1-2 USD), since staff may rotate and this helps ensure consistent towel and amenity refresh. Use local currency when possible for convenience and transparency.

Hotels in Playa Del Carmen