About
Featuring an on-site spa, this mountain lodge is nestled in the heart of Banff city center, only 3.5 mi from Banff Gondola. Free passes for Banff's transit system are provided. Free WiFi is provided. A flat-screen TV, mini-fridge, and in-room safe are provided in each room and suite at Banff Caribou Lodge and Spa. Select suites offer a hot tub and a fireplace. The Keg Steakhouse and Bar is located on site and serves dinner and drinks. Banff Caribou Lodge features Red Earth Spa, a full service spa with 6 treatment rooms including rooms dedicated to hydrotherapy and aesthetics. Spa goers will also enjoy complete access to the hotel's hot pool, steam room and exercise facilities. The shops and restaurants of the center of Banff are just 10-minutes' walk from Banff Caribou Lodge.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Superior King Room
302 sqft • 1 King
Room Details and Photos
Standard Double Room
302 sqft • 2 Double
Room Details and Photos
Superior Room
291 sqft • 2 Queen
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Parking and restaurant
- Location
- Location
Cons -
- Dated; jacuzzi to much chlorine and foam
- Small bathroom
- The pictures online and the actual hotel rooms did not match. The bedroom dresser was scuffed and worn. You wouldn't expect that from the listing description. This hotel appeared more posh online than in person.
Top Quotes:
"Very lodge looking in a warm, comforting way."
"Beautiful facility. Good location. Good value. "
"The beds were excellent. The sheets and duvet were very good quality."
Business Traveler (47)
Solo Traveler (125)
Traveling as Couple (776)
Family with Young Children (648)
Family with Teens (1)
Senior Traveler (30)
Group Traveler (269)
Total (1438)
Mark
•Posted on: 2-10-2026
Parking and restaurant
Dated; jacuzzi to much chlorine and foam
Deena
•Posted on: 8-27-2025
Location
Small bathroom
Dana
•Posted on: 10-28-2024
Location
The pictures online and the actual hotel rooms did not match. The bedroom dresser was scuffed and worn. You wouldn't expect that from the listing description. This hotel appeared more posh online than in person.
Verified Hotel Guest
•Posted on: 12-3-2023
Our only complaint is that the check-in staff were pretty grumpy and did not smile or exchange any pleasantries.
Top Amenities:
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed upon request. Charges may apply.
Important Info:
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Groups: Bookings of 3 rooms or more will be classed as a group reservation and charged a 1 night plus tax as a deposit. A group cancellation policy of 30 days prior arrival will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Features & Amenities
Highlighted Amenities:
Amenities & Services