Barceló Montelimar All Inclusive

Food drinks pool

All good

Location and confort in the room

More light at night and more places for breakfast, lunch and dinner

Absolutely nothing.

Upon arrival they couldn't find our reservation. The shower head fell on me as soon as I took a shower. The sink had a leak that was not fixed. I called reception to complain that there were not enough towels for the amount of people in the room.

The garden, the nature that is all over the place!

The food, same the two days. Need to change the menu every day!

Everything is included meals drink etc

The omnibus take too much time to do they route

The resort was cleaner than 4 years ago, friendly staff.. The night show was great.

The restaurant bathrooms need to be upgraded.

Cleaning crew excellent ? checked in excellent and fast. Love our bungalow, close to pool, beach, and buffet. We really enjoyed our 3 day stay. ? I will encourage anyone who comes to Nicaragua to stay in Montelimar hotel.

I like the food the plants the beach, property had old air conditioner unit dirty bad sheets tv are too small.

Cleanliness, staff, gardens, Beach, pools.

Water in sink too hot, not cool enough, could not regúlate temperatura.Table lamp not working.

The pool and views of the beach were the only good part

Staff looked like they don’t wanna be there Very unprofessional. I’m sure there are a lot of people who would kill to world at this hotel who would gladly smile at customers The food needs improvement

The bartenders outside the building were fabulous ??

The bartender in the lounge has no hospitality manners was very rude she disregarded a guest in my presence and I had to let her know she was being disrespectful. She serves your drinks like you are twisting her arm.

Breakfast was good , the location is great

Mainly everyone of the staff aren’t friendly to have to chase them when you need something. And when you ask for something they seem bothered by it.

Personnel was awesome

Flies all over Amenities and false advertisement

Food was pretty good. Property is quite beautiful. Room was big, clean, and bed was super comfy.

The staff was quite unaccommodating. I arrived a little late in the evening, maybe like 7-8pm which is like midnight in Nicaragua. When I arrived I wanted to book through their website but it was saying there were no rooms... but booking showed 3 rooms left. I understand booking and the property don't always sync up and I have had this problem before. But this is a giant property with hundreds of rooms it surely wasn't completely full on a week day... so I arrived at the security wouldn't let us enter and said they were full... So I just made the reservation on booking and paid quite a bit more than their price on their website. So now they let me into the property I get to reception, and they say the type of room I booked was full, but they did have other better rooms available and upgraded us to that room instead. Why they didn't just give us this room when I arrived and asked for availability is beyond me, I often don't understand the business practices in some countries almost like they don't want to make money. But as big of a brand as Barcelo, you would think someone there would have some sense. This whole ordeal took almost two hours. Something that easily could have just been finished in 20 mins if the staff had just offered me the room that was completely empty and available when I arrived. I hope someone in management sees this and addresses this poor customer service.

Very clean.

They gave us a double bed when we were a couple and when I request the king size bed they didn't want to change it or helps us and the front desk manager denied and were very defensive not flexible and kept telling us that was our mistake when it wasn't.

Beach and the pool.

The air conditioning wasn’t working properly.

The massage area was awesome

Is not 100% inclusive, you have to pay for the drinks, water and some alchohol

The surroundings areas was excellent and the beach. And it was emty of people at the beach.

Miss information from the frontdesk when we arrived about how everything works. When it was breakfast, lunch and dinner and there is no other restaurants and it was possible to buy ala carte.

The beach and location was excellent.

The staff was horrible, rude and non helpful. The front desk specially were extremely rude and not accomodating. They would not even provide an additional towel when requested. The room was full of ants, the toilet was not flushing properly. Had to call maintenance several times to fumigate ants and fix the toilet.

The pool the food and drinks

Long line for the food on one of the days, but it's understandable