2.5 Star Hotel
Grand Smokies Resort Lodge Pigeon Forge
About
This Pigeon Forge, Tennessee hotel is 1 mi from Titanic Museum and 5 mi from Parrot Mountain and Garden of Eden. Grand Smokies Resort Lodge guests will enjoy an indoor pool with a waterslide and smaller wading pool with a mushroom water feature for the kids. All rooms are nonsmoking and feature a flat-screen cable TV, microwave and small refrigerator. Some rooms also offer a balcony, spa bath and fully equipped kitchenette. Free WiFi and a game room are offered at Spirit of the Smokies Pigeon Forge. There are on-site shops and vending machines for those last-minute purchases. Hollywood Wax Museum Pigeon Forge is 5 minutes' walk from the hotel, while Tanger Outlet Sevierville is 1.5 mi away. Gatlinburg city center is 8.9 mi away.
Guest Rating
Good
Facilities
Cleanliness
Comfort
Value
Location
Satisfaction
Room Options
Test Room - DO NOT USE
sqft • 1 Single
Room Details and Photos
King Room with Spa Bath - Non-Smoking
4220 sqft • 1 King
Room Details and Photos
Queen Room with Two Queen Beds - Non-Smoking
4220 sqft • 2 Queen
Room Details and Photos
Queen Room with Fireplace
5124 sqft • 1 Queen
Room Details and Photos
Family Suite
10248 sqft • 1 Queen • 2
Room Details and Photos
Grand Smokies Resort Lodge Pigeon Forge - All Inclusive Reviews Rating
Good
Review summary
Overall, the hotel received mixed reviews, with many guests praising the spacious and comfortable rooms, convenient location, and friendly staff. While some reviews highlighted cleanliness issues, particularly in certain rooms, others noted that their accommodations were clean and well-maintained. The amenities, including the indoor pool and proximity to attractions, were often appreciated, contributing to a generally positive perception despite some concerns about noise and ongoing renovations.
Facilities
Cleanliness
Comfort
Value
Location
Satisfaction
Angela
•Posted on: 1-6-2026
Close to attractions and value of room for cost
The parking was not wonderful plus it’s tight and a truck backed into another car due to space in front
Emmett
•Posted on: 12-30-2025
Pool and arcade was great! Rooms were nice and beds were comfortable
CouldHave been cleaner looks like some of the staff don’t do as well as others might or management issue and having to pay per night for the roll away bed seemed unjust
Laurann
•Posted on: 12-28-2025
Friendly and accommodating staff. Great pool and arcade hours!
Caleb
•Posted on: 12-8-2025
Hotel is clean good value and all that.
There water pipes need to be gone through everytime someone turn the water on in another room it was like a siren going off it was terrible not ideal at 2 in the morning.
Kenny
•Posted on: 12-7-2025
Wonderful place. Rooms are spacious and feels like home
Breakfast is in another building
Stephanie
•Posted on: 11-24-2025
The location is great
There wasn't nothing i didn't like
Barbara
•Posted on: 11-21-2025
The location is great. The hotel is very clean and quiet.
They stopped the buffet breakfast Monday-Friday which was very disappointing. If they were losing money by serving the restaurant breakfast, l understand why they had to stopped it, however, it would be nice if they offered a continental breakfast to their guest.
Poat
•Posted on: 11-17-2025
Location close to attractions, friendly and helpful staff
Bathroom was outdated- shower curtain rod broken,
Poat H.
•Posted on: 11-17-2025
Location close to attractions, friendly and helpful staff
Bathroom was outdated- shower curtain rod broken,
Timothy
•Posted on: 11-6-2025
The hotel was in a great location. Kids loved the pool. The game room could use more games. (To many claw machines)
The beds are uncomfortable and extremely loud. Bathroom was in tough shape. All the caulking in the shower was peeling and appeared to have mold around it.
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Top Amenities:
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed upon request. Charges may apply.
Important Info:
Guests must be at least 21 years or older to check-in. Early check-in before 16:00 can be requested based upon availability on the day of check-in. Late check-out until 12:00 can be requested based upon availability on the day of check-out. Check-out after 12:00 will incur a charge for 1 full day. At check-in, the property will place a hold on the credit card presented for the full amount of the stay. If a different form of payment is presented, the credit card hold may take up to 3 business days to be released. Please note that the property does not accept reservations from local residents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Grand Smokies Resort Lodge Pigeon Forge
2385 Parkway, Pigeon Forge, TN
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