Hutton Hotel, Nashville, a Tribute Portfolio Hotel

Not much. Under construction. Rooms were horribly outdated. Ice machines were worse than hotel 6. Staff was rude. One of my worst hotel stays in years and given the fact they are a proclaimed 4.5 stars is nuts!

Not much. Under construction. Rooms were horribly outdated. Ice machines were worse than hotel 6. Staff was rude. One of my worst hotel stays in years and given the fact they are a proclaimed 4.5 stars is nuts!

Its in a good location. The rooms are nice.

There was construction we were unaware of. We self parked which was a hassle getting into the hotel and could have valet parked for just 5.00 more. there was some sort of hotel fee or resort fee (for amenities, there were none) which we didn't know

Restaurant close by

They gave me a room that the toilet and sink were not working. The room was not cleaned and had candy from previous stay on the ground. When we asked for the sheets to be changed and the room to be cleaned every day, I was told that we have to ask for it

Cute hotel with a very friendly staff. Hotel lobby and restaurant were very nicely decorated

The air conditioning in our room was incredibly loud and rattled a lot. Quite disturbing

Great location

Expensive parking Hotel has a concert venue that is very loud until around 11:00 so bass thumps through the walls. Shower would randomly turn on and off

The staff were amazing. So friendly and helpful! Also, the bartender was so fun to chat with and she gave us lots of good ideas about where to go and what to see. The food in the hotel was delicious as well!

The pillows were great, but the beds were a bit too hard.

Close to downtown strip

Hidden fees and parking charge

High price to park. Water pressure was poor as well as lukewarm not hot water. Dark decor was not inviting. Bed was extremely soft. Staff other than the valet was not friendly. Room service options were limited and over priced

Basic room. Nothing extra. Everything in the room was clean with the exception of the shower.

Coffee was never available in the morning. Repeatedly had to ask each morning for staff to bring out more. Never did one on Sunday morning at 9:30am. So no coffee. For a 4-star it was lacking. Had better service at a 3-star. Front desk not very helpful.

Checking out

Staff needs to be more friendly.. they didn't speak, just asked for id's. Young gentleman at the desk definitely needs to be more informative. The parking rates and explanation of it, is very confusing.

The hotel was nice and clean. A unique boutique hotel stay.

My CC was charged three times for an unknown reason. The manager confirmed and provided a receipt for the resort fee, however there are three charges on my account that I can not get a response or details of the purpose for the charge.

Friendly staff, clean rooms, exceptional service.

They didn't let us know that our truck was considered oversized and we were charged a higher parking rate.

The location of the hotel was good. I liked the rain shower feature.

The toilet buttons were corroded and green.

Out of the busyness of downtown.

Having a $30 destination charge for each day added to the bill. What?s the purpose of this?! Had to ask for a coffee maker in the room. Valet and hotel are separate caused some confusion.

Clean

No coffee, poor amenities for the price

clean and nice people.

The hotel had a weird perfume smell. Parking was expensive.

The overall atmosphere was great.

Figured they would validate parking, paying $55 to park my own car in a parking garage is ridiculous. Also no fridge or ice available.

The staff were friendly and overall the hotel had a nice vibe.

Carpet felt dirty, towels had holes, stains on towels and bedsheets, no cups in the bathroom to rinse after brushing teeth. No coffee or tea in-room - had to ask.

The staff, the lobby and Analog

The rooms smelt like cigarette smoke

Most of the staff was very nice

Duplicate charges, rooms could use a refresh- chipped paint and glass, have to call for ice