Mercure Salisbury White Hart Hotel

Clean,central,lovely room and very friendly staff.

Very helpful friendly staff. Perfect position close to Cathedral and rest of city. Great to have parking available.

Great location, nice rooms, comfortable beds. Staff lovely

Dated in places, area around reception particularly furniture in need of replacement.

Been before all good, parking, nice restaurants nearby

Breakfast sausages too salty to eat

Great location. Friendly staff. Comfortable bed and nice room

Lack of escalator but the hotel did warn me about it in advance.

Good central location with a car park but it costs £8 per day.Our room was fairly small but reasonably comfortable. Bathroom was good, a fair bit of traffic noise from outside and the heating control is a bit complicated and not user friendly

As above;

Lovely old building, great location, friendly staff and a comfy bed.

Some parts were a little tired, like around the windows everything was cracked and flaky and in need of a deep clean, but this was a very minimal thing.

Spacious room with everything we needed. Great location and helpful staff. We really enjoyed our stay and will be back! Thanks you!

Friendly staff. Room spacious and comfortable.Breakfasts good. Excellent evening meal in restaurant.

Could have had a better variety of pastries at breakfast compared to other hotels.

Friendly reception, good location, excellent breakfast

Good choices at breakfast.Bed was comfortable.Location was great - very close to the city centre.

Excellent welcome at reception. Room very clean . Breakfast excellent value. Great base to explore Salisbury

It was beautifully decorated clean and welcoming

The staff in particular. Sharon, Jack and Connor were outstanding in their commitment to making our stay great.

The gentleman on the front desk yesterday and today was professional, kind and very helpful.

All good.

Cosy and clean room. Great location a short walk to Salisbury Cathedral and town. Convenient parking at rear of hotel. Midday checkout. Helpful and friendly staff.

Central location and comfortable. Home from home. But best of all were the front of house staff, Sharon and Jack. They were welcoming, professional and went above and beyond in their hospitality. Mercure should be proud of them.

Our room was very cold.

Location was fantastic with parking at the rear. Staff were friendly and they checked us in very quickly. Beds very comfortable and bathrooms clean and up to date. Large TV.

We experienced guests talking and laughing loudly until close to midnight. I had earplugs and could still hear them at points. Might have just been bad luck with the room, but I felt that the walls seemed a bit thin! It took us a while to get to sleep.Double glazing in our room failed with window very cloudy, radiator made a loud wining noise in the morning so had no choice but to get up early!Based on the above it didn't meet expectations of a four star hotel at all, particularly ones weve stayed in before... Sorry to the great staff.

Great location, lovely building, friendly staff. Spacious rooms.

Bed was not all that comfortable. Two beds pushed together and one slightly higher than the other.

Location and food

Bed was a bit hard, room decor a bit worn.