Sorrento Hotel & Restaurant

On arrival, the reception staff were great. The room was good - and clean!The in-house restaurant is excellent with very attentive staff!Breakfast was lovely!

The room was cold - even though the radiator was warm??The shower was abysmal.All reported, but only on checking out - I coped with it for the sake of 1 night!

The hotel is quite small and the staff friendly and helpful. Breakfast was good and it was useful to have a restaurant on site for evening meals. There is a lively pub next door plus a few shops. Easy access by both car and bus, with a bus to the station and city centre. We would definitely go back.

Nothing about the hotel, but the surrounding area is rather run down.

Convenient to addenbrooks plus parking plus excellent breakfast

All OK from checking to in checking out

Staff was friendly,and they welcome us very nice

It was Valentin's day,we booked restorant in Hotel,but there was out of stock pizza,but food was good.

Amazing staff/owners Good location, big comfy beds, very clean

Everyone and everything was goodOnly very minor criticism is slightly dated but upkept very well

The hotel is very nice, it has a fabulous atmosphere and the location was perfect for me. The room was spotless and breakfast was good. The bed was comfortable. I am definitely staying there again.

Cute, quaint, cozy rooms, very homely. Staff were extra helpful, super accommodating as i have low mobility and travel with oxygen and they looked after me and my family so well. Breakfast was excellent with fresh eggs cooked to order, and dinner was one of the best Italian meals iv ever eaten. We were there for hospital app nearby so its was only a 5min drive from the hotel. Will def be back, and will recommend to family and friends too.

Staff very accommodating and attentive. Friendly and helpful.

Convenient near to sons college

I was to the front and a bit noisy

The hotel was a great experience. Very friendly and accommodating staff. Loved the breakfast buffet. Great location. Would highly recommend!

Food was excellent at dinner, then again breakfast was very good excellent choice of food.

No wear in the bathroom to hang the towels this time?

Staff were incredibly accommodating, the room was amazing and definitely value for money, location was ideal, breakfast was lovely - this is a fantastic stay

We liked everything!

The complimentary breakfast was amazing and staff were very helpful. The bed was comfortable, and given that this is a small family owned business, the room layout was great. Location is amazing, 20 min from the train station and right on a bus line! Attached restaurant makes very good food!

Shower control was a little confusing for someone from outside of the country; maybe include an explanation flyer?

Friendly staff, good breakfast, Cosy, clean room, car park.

Very convenient for bus to city centre and friendly staff

Needed to have TV and heating in the room sorted, but staff very helpful.

Free parking, able to walk into the city, italian restaurant on site which was very reasonable priced, great menu and food, very friendly helpful staff who sorted out any problems in the room especially Maria.

Heating in the room didn't come on initially but was sorted. In the bathroom, nowhere to hang your towels for the shower or sink. The room was rather cramped with dated furniture.

Location! Yes it’s outside the town centre… but that’s Cambridge! You are on a main bus link to the centre and close to many pubs and foodie places (if Italian is not your thing). Not a bad place for a good sleep and a nice complimentary breakfast… which is worth getting up for!

Some of the furniture have seen better days, scuffed and watermarked. The bed a small (even for a single), but it was comfy.

My third stay at the Sorrento , I visit my daughter who lives nearby sometimes to bring her home in the holidays so this is a perfect location for me , the staff always so helpful and friendly, always clean and comfortable. My daughter and I also eat here great service and tasty food breakfast fabulous too a huge selection of continental and cooked staff again attentive and helpful . This is now my go to hotel after staying at a few over the years this is my all round favourite for comfort , convenience and I feel like it’s a home from home vibe, I actually have a better nights sleep here than at home !! Looking forward to my next visit !

No dislikes for me !

Lovely hotel, everyone very friendly & free parking with spaces available. Close to town centre for gig we were attending, Room was a good size with nice bathroom (although did not use the shower) & good TV. Was surprised to have a fridge in the room, but downside was it kept me awake for a while. Excellent breakfast with good choice of full English (kept very hot) with choice of bread types, or good selection for a continental breakfast too. Good to have a covered outdoor smoking area with light at night (not that I would encourage smoking!) But nice area for a last beer for the night. Timing meant we didn't use the restaurant, but would certainly return.

Fridge in the room kept me awake for a while.

Inclusive breakfast, with a good variety and eggs cooked to order (though given poached eggs, instead of the requested fried). Restaurant at the hotel, with friendly wait staff - Bathroom had a small (single person) Jacuzzi and a hot-tub (both worked fine, despite some of the reviews to the contrary). Additional towels were provided, which came in handy. 4 poster bed comfy. Room to the rear side of the hotel, so not too noisy. Free on site car-park. Kettle and tea/coffee making facilities in the room, as well as a fridge

Bottled water in the room would have been a bonus - though there is a Tesco/Sainsbury Local within walking distance (about 15 mins or so). Using the hot-tub was nice, though when I wanted to shower afterwards, the water was stone cold, as was the water subsequently coming from the taps - both the hot-tub and sink. This followed a fire alarm, which may have had something to do with it. Ended up getting near hypothermia showing in ice cold water!. Mentioned this to the lad on the reception, who said he would get someone to sort it out the following day, though we were only staying the 1 night, so not really of any use (I will point out that the water the following morning was back to normal, as was the radiator, which hadn't worked the night before - I was fine, but my wife was a little cold - being a few days before Christmas, it wasn't overly warm). Meal in the restaurant was ok, though rather bland - the wild mushrooms on my chicken were blended way too much (imo), so had little texture and resembled something our family cat used to bring up when it was ill - n.b. I regret not ordering the pizza, which other people in the restaurant ordered later, and which looked much more appetizing. Wife enjoyed her risotto, though. TV speakers sounded distorted, and had to move the curtain on the 4 poster to watch it. Room was rather small, the bathroom being nearly as big, and the decor could do with updating, as it felt like staying at a relatives house. Overall it was an ok stay, though overpriced compared to other hotels I have stayed in, redeemed in part only by the bathroom facilities.