4-Star Hotel

The Condado Plaza Hotel

999 Ashford Avenue, San Juan, PR - United States
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The Condado Plaza Hotel
1/67
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  • Policies
  • Amenities
  • Reviews
  • Rooms
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$299
per night

4-Star Hotel

The Condado Plaza Hotel

999 Ashford Avenue, San Juan, PR - United States
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Top Amenities:

BeachfrontFree Internet AccessHealth ServicesSwimming PoolSwimming PoolRestaurantFitness CenterSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

7.4

Good

Based on 1412 reviews

Location Of Hotel

8.7

Hotel Cleanliness

7.6

Hotel Staff

7.9

Overall Quality

7.3

Show 50 Verified Reviews

About

Overlooking the Condado Lagoon and the Atlantic Ocean, this Puerto Rico hotel offers direct access to the beaches and provides exceptional amenities, including several on-site dining options. The Condado Plaza Hilton features an ideal location only steps from stunning beaches and an endless variety of recreational activities. Guests at the hotel can also easily explore historical landmarks, museums and shopping centers. The on-site tour desk can also help arrange area excursions and activities such as water sports. With 4 on-site swimming pools, including a 24-hour fitness center and an on-site gift shop, there is something for everyone at The Condado Plaza Hilton. Guests can also take advantage of beachside hammocks, private in-room balconies and high-speed internet access. The property is a 15 minute drive from Luis Muñoz Marín International Airport.

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are not allowed.

Important Info:

Please note that a daily resort charge will be added which includes: internet access, fitness center access, local & toll free calls, tennis court, in-room coffee/tea, ScoutAbout Program, and Pool Concierge and facilities. Please note that the breakfast rate doesn't include gratuity.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Beachfront
Free Internet Access
Health Services
Swimming Pool
Swimming Pool
Restaurant
Fitness Center
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services:

Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Hot tub/Whirlpool
Hygiene certification
Kid-friendly dining
Kids' pool
Non-smoking property
Outdoor pool
Private beach
Professional cleaning services
Restaurant(s)
Spa/sauna
Wheelchair accessible

Guest Rating

7.4

Good

Based on 1412 reviews

Location Of Hotel

8.7

Hotel Cleanliness

7.6

Hotel Staff

7.9

Overall Quality

7.3

Pros +

  • Location
  • Good room
  • The swim up pool bar and staff was very nice and the food across the street at the other Hilton was very good. The only food served was at the outside patio pool bar.

Cons -

  • The sheer curtain was hanging by one clip. This is a very large patio window. TV channels were poor quality. No cable, cable channels do not look sandy.
  • One of the elevators was broken and someone got stuck in the other elevator
  • Lost power to the island, bar needs to be open more

Top Quotes:

"Friendly staff, great area and the room was super nice and clean. Two thumbs up!"

"Good location, great swimming pool. Family friendly. Great views of the ocean. "

"We love the location and there was lots to do around the hotel. Everything was wonderful."

Business Traveler (63)

Solo Traveler (131)

Traveling as Couple (820)

Family with Young Children (429)

Family with Teens (89)

Senior Traveler (13)

Group Traveler (289)

9Maria6/9/2025
Location
The sheer curtain was hanging by one clip. This is a very large patio window. TV channels were poor quality. No cable, cable channels do not look sandy.
5Wendy4/25/2025
One of the elevators was broken and someone got stuck in the other elevator
8Rodney4/21/2025
Good room
Lost power to the island, bar needs to be open more
7Ernie4/16/2025
The swim up pool bar and staff was very nice and the food across the street at the other Hilton was very good. The only food served was at the outside patio pool bar.
The A/C stop working in my room i ask them to fix it they said ok we will send someone to look at it no one ever did. The room was hot. The bed was wore out had a big sink hole on one side of the old mattress. Had to go across the street to eat

Room Options

1/10

Deluxe Room 2 Queen Bed

270 sqft • 2 Queen

Air conditioningAlarm clockBathrobe(s)Blackout curtains

Room Details and Photos

1/2

Standard Accessible King Bed

sqft • 1 King

Accessible roomAir conditioningBathrobe(s)Blackout curtains

Room Details and Photos

1/3

Oceanfront Apt-Kitchen-Famliving Rm-2 King 2Twn

270 sqft • 2 King

Alarm clockCoffee/tea machineDaily newspaperFree Wifi

Room Details and Photos

Family Room 1 King 2 Twin Bed

270 sqft • 1 King and 2 Single

Air conditioningAlarm clockBathrobe(s)Blackout curtains

Room Details and Photos

Location

The Condado Plaza Hotel

999 Ashford Avenue, San Juan, PR