White Oaks Conference & Resort Spa

Every Bellman/doorman was exceptional! They greeted us like we were family each and every time we arrived or departed and asked us if we needed anything and if they could help.

The entire staff from cleaners. Spa staff conceiige. Front desk and resteraunt staff were all amazing

Location and the grounds are beautiful and they have fresh flowers throughout!

room air unit was a little stinky ---new filter may help

Beautiful grounds, staff was awesome. Bar area was very nice. Very comfortable beds

Ac was not working properly spraying water into room. Slight smell due to that. Was refunded a couple buck that I did not ask for.

Ability to use health club facilities.

Parking was terrible and no valet attendants when driving up to front door 2 of 3 days we stayed.

Good value, as room cost included use of extensive gym. I even took a yoga class the next day and the hotel allowed 1 hour later check out without charge. Restaurant/lounge was excellent too.

i wish they would offer breakfast just add it on the room price instead of selling breakfast its a resort so i dont undertand why they dont offer at least breakfast

the room does not include breakfast and the restraunt price is very expensive

Modern bathroom and great jetted tub. Very friendly staff.

Quite dated and old. Room was very dusty.

Concierge - Hotel employee very friendly and helpful

Having to pay facility charge after the bill was paid

Hotel has great facilities- especially the spa. The rooms need updating but the beds are comfortable.

Location, clean, nice room

The grounds are very nice. Most of the staff were pleasant to their customers.

The beds were mediocre. It was difficult to hear on the phones. The volume on both of our rooms were very low and there was no button to raise the waitress at Liv restaurant had forgotten our orders.

Great service and great room. Very nice pool and hot tub. Great garden patio outside the pool area.

More individual change rooms at the pool if possible.

The staff was very friendly and helpful. The grounds were beautiful and surrounding area was nice.

Our first night was perfect of. It was quiet. The second night we were annoyed by other guest making all kind of noise at 1:00 am in the morning. Music was blaring. I finally got up to turn up the air and get some ear plugs to drown out the noise.

Customer service, attention to detail, friendliness of entire staff.

Our stay at the hotel was not long enough.

Great impression right from the start. Everyone was very friendly.

Wish we got a map of the resort at check in to know where everything was. Had to find out from a member about the club.

Location. Cleanliness. Competent, friendly, responsive service staff. U

Spa is not accessible for anyone with a disability, or even difficulty walking.

Very clean, spacious room; very comfortable bed

Front desk staff could have been friendlier on check-in. The porters were very friendly when we arrived.

The overall attention to detail. Lovely place to stay with outstanding staff.

Unfortunately the tv system was down. Took away a bit from the evening. My daughter really wanted to watch a movie. Bu the time it was up and running my daughter was asleep.

The staff were outstanding! The hotel was clean. The spa was great! Outdoor dining was nice! Car charger was a bonus!