Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Vacancéole - Port Minervois, Les Hauts du Lac of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Swimming pool #1: Closed from Thu, Oct 31, 2024 until Tue, Apr 01, 2025 A damage deposit of EUR 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. On your arrival you are requested to check the inventory and return the signed form within 24 hours. Reception opening times : From April to September: - everyday: 09:00 to 12:00 and 16:00 to 19:00 (to 20:00 in July and August) The rest of the year: - everyday: 09:00 to 12:00 and 16:00 to 19:00 On Wednesday and Sunday afternoon, the reception is closed. In case of late arrival, please contact the property directly with the contact details provided in your confirmation at least 24 hrs in advance. WiFi limited access is only available at the reception desk. For stays from 1 to 6 nights, bed linen, towels and TV are provided. Bed linen and towels change is possible upon request and for an extra charge. End-of-stay cleaning is included in the rate, except for the kitchen area and dishes which must be cleaned by the guests. For stays of 7 nights or more, bed linen, towels and end-of-stay cleaning are not included in the rate but are available for an extra charge. Only passenger vehicles under 16 feet long are allowed to park in the residence. All bathers must wear swimwear (traditional swim briefs, one or two-piece swimsuit). For hygiene reasons, long wetsuits, swimming shorts, and more generally all loose clothing, are prohibited. The pool area is prohibited for people dressed other than in the swimsuits mentioned above.